[Invalid] Blank UI in Windows 10 Creator's Update

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banz0
Posts: 2
Joined: Thu Jul 20, 2017 7:16 pm

[Invalid] Blank UI in Windows 10 Creator's Update

Post by banz0 » Thu Jul 20, 2017 7:29 pm

Since my computer automatically updated to the most recent Windows 10, the UI for HandBrake is now a blank white window. I have tried the nightly build as well as uninstalling and reinstalling both the current release and nighly builds. I'd rather not revert the machine because I'll have to reinstall everything else on it. I have included screenshots of the blank window and the OS specs. Any ideas will be greatly appreciated.

About Windows
Image

The Blank Window
Image

Thank you in advance!

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s55
HandBrake Team
Posts: 9184
Joined: Sun Dec 24, 2006 1:05 pm

Re: Blank UI in Windows 10 Creator's Update

Post by s55 » Thu Jul 20, 2017 7:31 pm


banz0
Posts: 2
Joined: Thu Jul 20, 2017 7:16 pm

Re: [Invalid] Blank UI in Windows 10 Creator's Update

Post by banz0 » Thu Jul 20, 2017 7:34 pm

I don't have either of those installed and the program runs without error. Just no UI.

rollin_eng
Veteran User
Posts: 2848
Joined: Wed May 04, 2011 11:06 pm

Re: [Invalid] Blank UI in Windows 10 Creator's Update

Post by rollin_eng » Thu Jul 20, 2017 7:45 pm

Maybe try reinstalling/repairing .Net

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s55
HandBrake Team
Posts: 9184
Joined: Sun Dec 24, 2006 1:05 pm

Re: [Invalid] Blank UI in Windows 10 Creator's Update

Post by s55 » Thu Jul 20, 2017 7:55 pm

banz0 you have something installed that's having the same effect. It'll be Direct3D related, so screen capture, hardware monitoring etc.

Unfortunately, it's not a HandBrake bug so there is nothing we can do about it.

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