Missing Live Commentary after Converting to MP4

Archive of historical bug reports.
Please use the GitHub link above to report issues.
Forum rules
*******************************

Please be aware we are now using GitHub for issue tracking and feature requests.

- This forum is now closed to new topics.
- Existing topics will remain open for a short while as the transition over occurs.
*******************************
Post Reply
yuuitsuki
Posts: 5
Joined: Thu Jun 29, 2017 10:08 am

Missing Live Commentary after Converting to MP4

Post by yuuitsuki » Thu Jun 29, 2017 10:19 am

Please describe the problem in as much detail as possible:
I recorded my gameplay with Elgato. I checked the TS file and sure the Live Commentary is recorded. But then, when I convert the TS file to Mp4 with Handbrake, it lost the Commentary part. And that makes me feel weird that it didn't lose all audio (the game audio is there), but just the commentary.
What are the steps to reproduce this problem:
I just keep every setting as default.
What version of HandBrake you are running:
1.0.7
What operating system and version and you running (e.g. OSX 10.11, Windows 7, Ubuntu 14):
Windows 10
Where did you download HandBrake from? handbrake.fr or somewhere else?
handbrake.fr
If there was any error, exception or crash report displayed, please copy it and paste it here:

Please include the scan or encode log:
https://pastebin.com/UVYNnwy9

Code: Select all

 To make the log easier to read, please paste your log here between the code brackets, or use a pastebin website. 

User avatar
s55
HandBrake Team
Posts: 9170
Joined: Sun Dec 24, 2006 1:05 pm

Re: Missing Live Commentary after Converting to MP4

Post by s55 » Thu Jun 29, 2017 10:32 am

Looks like your source has multiple audio tracks and you only asked HandBrake to encode one of them.

yuuitsuki
Posts: 5
Joined: Thu Jun 29, 2017 10:08 am

Re: Missing Live Commentary after Converting to MP4

Post by yuuitsuki » Fri Jun 30, 2017 12:39 pm

How could I tell Handbrake to export both of the audios?

Woodstock
Veteran User
Posts: 2663
Joined: Tue Aug 27, 2013 6:39 am

Re: Missing Live Commentary after Converting to MP4

Post by Woodstock » Fri Jun 30, 2017 6:16 pm

On the audio page, you can add the additional track(s). You can even select which one of them is first, so that playback software/hardware will favor it.

yuuitsuki
Posts: 5
Joined: Thu Jun 29, 2017 10:08 am

Re: Missing Live Commentary after Converting to MP4

Post by yuuitsuki » Sat Jul 01, 2017 3:30 am

I tried to do what you suggested. But the Live Commentary is still not there... T^T

Image

Woodstock
Veteran User
Posts: 2663
Joined: Tue Aug 27, 2013 6:39 am

Re: Missing Live Commentary after Converting to MP4

Post by Woodstock » Sat Jul 01, 2017 4:39 am

Is the "live commentary" recorded as a separate track? Why you play the original TS, are you selecting ONE track to play, or TWO? Handbrake will not merge multiple audio tracks into one.

In your screen shot, you're only importing 2 tracks out of the 12 in the original file.

yuuitsuki
Posts: 5
Joined: Thu Jun 29, 2017 10:08 am

Re: Missing Live Commentary after Converting to MP4

Post by yuuitsuki » Sat Jul 01, 2017 7:18 am

I just select one track (TS) to play. And the Live Commentary is there.

If the thing I was doing in the screenshot is wrong, where should I select my audios?

Woodstock
Veteran User
Posts: 2663
Joined: Tue Aug 27, 2013 6:39 am

Re: Missing Live Commentary after Converting to MP4

Post by Woodstock » Sat Jul 01, 2017 1:32 pm

Without knowing your playback software, it is difficult to guess what it is doing with the TS, and which tracks it selects to play; It COULD be playing all of them at the same time. It is likely you will have to do more pre-processing, including combining audio tracks, before using handbrake to compress it.

While I am not qualified to analyze the source, there are others here that are. How big is the 3:22 sample?

mduell
Veteran User
Posts: 6077
Joined: Sat Apr 21, 2007 8:54 pm

Re: Missing Live Commentary after Converting to MP4

Post by mduell » Sat Jul 01, 2017 4:08 pm

It's probably one of the other dozen audio tracks in your source file. You need to pick the same track in HB you're picking in your player.

yuuitsuki
Posts: 5
Joined: Thu Jun 29, 2017 10:08 am

Re: Missing Live Commentary after Converting to MP4

Post by yuuitsuki » Mon Jul 03, 2017 10:02 am

Woodstock wrote:
Sat Jul 01, 2017 1:32 pm
Without knowing your playback software, it is difficult to guess what it is doing with the TS, and which tracks it selects to play; It COULD be playing all of them at the same time. It is likely you will have to do more pre-processing, including combining audio tracks, before using handbrake to compress it.

While I am not qualified to analyze the source, there are others here that are. How big is the 3:22 sample?
Just Windows build in Player... Windows Media Player and the Movie and TV thing. How I play it, is just double click the TS file...
Beside I can't see any recognizable audio file in the folder...

Woodstock
Veteran User
Posts: 2663
Joined: Tue Aug 27, 2013 6:39 am

Re: Missing Live Commentary after Converting to MP4

Post by Woodstock » Mon Jul 03, 2017 6:31 pm

A transport stream is one of many "container" formats for video/audio, and the tracks are incorporated into it; there won't be a separate audio "file".

I suggest you try a player like VLC from videolan.org, if only because it can let you select each audio track and see what content is in them.

If the file is not too big, you can upload it and post a link, so that one of the REAL experts here can look for which track contains the commentary. With 12 tracks available, and you've only chosen 1 or 2 in your logs so far, the key is finding out which is the "real" track.

Post Reply