[Duplicate] 1.0.7.0 Crash consistently on start encode
Posted: Thu Jun 22, 2017 2:29 pm
Please describe the problem in as much detail as possible:
All was working fine under 1.0.3 X64. After updating to 1.0.7 X64, I'm unable to Start Encode without an immediate crash. I have reproduced the same result with multiple source files. I attempted with different source files and selecting different Presets, but always receive immediate crash.
What are the steps to reproduce this problem:
Open HandBrake 1.0.7 X64, load source file, select start encode, immediate crash. The status bar indicates Pass 1 of 2. Although I am using single pass, the first pass refers to the scan for subtitles. After rolling back to 1.0.3, I encoded the same file with the same preset with no issues.
What version of HandBrake you are running:
1.0.7 64-bit
What operating system and version and you running (e.g. OSX 10.11, Windows 7, Ubuntu 14):
Windows 10
version: 10.0.15063
Where did you download HandBrake from? handbrake.fr or somewhere else?
handbrake.fr
If there was any error, exception or crash report displayed, please copy it and paste it here:
Standard Windows 10 application has stopped working error.
Please include the scan or encode log:
Several logs were recorded in Event Viewer.
1. Application Error
2. .NET Runtime
3. Windows Error Reporting
All was working fine under 1.0.3 X64. After updating to 1.0.7 X64, I'm unable to Start Encode without an immediate crash. I have reproduced the same result with multiple source files. I attempted with different source files and selecting different Presets, but always receive immediate crash.
What are the steps to reproduce this problem:
Open HandBrake 1.0.7 X64, load source file, select start encode, immediate crash. The status bar indicates Pass 1 of 2. Although I am using single pass, the first pass refers to the scan for subtitles. After rolling back to 1.0.3, I encoded the same file with the same preset with no issues.
What version of HandBrake you are running:
1.0.7 64-bit
What operating system and version and you running (e.g. OSX 10.11, Windows 7, Ubuntu 14):
Windows 10
version: 10.0.15063
Where did you download HandBrake from? handbrake.fr or somewhere else?
handbrake.fr
If there was any error, exception or crash report displayed, please copy it and paste it here:
Standard Windows 10 application has stopped working error.
Please include the scan or encode log:
Several logs were recorded in Event Viewer.
1. Application Error
Code: Select all
Faulting application name: HandBrake.exe, version: 1.0.7.0, time stamp: 0x58ea9d2f
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000005
Fault offset: 0x0000000000030e67
Faulting process id: 0x2760
Faulting application start time: 0x01d2eb5cbf41a664
Faulting application path: C:\Program Files\HandBrake\HandBrake.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 2498dacd-8047-494f-8757-b3b885137bc5
Faulting package full name:
Faulting package-relative application ID:
Code: Select all
Application: HandBrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF65820E67
Code: Select all
Version=1
EventType=APPCRASH
EventTime=131426122341264114
ReportType=2
Consent=1
UploadTime=131426122495700871
ReportStatus=268435456
ReportIdentifier=7b1a8c44-1d0e-4b83-8ae1-c6eedb1b4b3d
IntegratorReportIdentifier=9f9bfaf7-f8e7-4b4c-8ab2-305fd4fdb283
Wow64Host=34404
NsAppName=HandBrake.exe
AppSessionGuid=0000285c-0006-000b-6661-d4975cebd201
TargetAppId=W:000659f576ca642483d706ecebef8f9f6f2900000000!0000aa39f2ea47e3986512876b9f20318dba2a27db6e!HandBrake.exe
TargetAppVer=2017//04//09:20:44:31!0!HandBrake.exe
BootId=4294967295
TargetAsId=5900
Response.BucketId=a2e74a16e6fc2a494e7ebc4f99819951
Response.BucketTable=4
Response.LegacyBucketId=120737777197
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=HandBrake.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.7.0
Sig[2].Name=Application Timestamp
Sig[2].Value=58ea9d2f
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.15063.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=b79b6ddb
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000030e67
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=7677
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=7677a2d1e3fc56518694638c496ee530
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7300
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=73002d17f647bbee15bb7bc313e168ea
UI[2]=C:\Program Files\HandBrake\HandBrake.exe
UI[3]=HandBrake has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
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State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=HandBrake
AppPath=C:\Program Files\HandBrake\HandBrake.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=DA00B90ECA91CFD7CCB189C276CFA4E9
MetadataHash=-1489505352