Hndbreak 1.0.7 keep crashing when encoding

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hay2016
Posts: 2
Joined: Sun May 21, 2017 9:28 am

Hndbreak 1.0.7 keep crashing when encoding

Post by hay2016 »

I select a video to encode and after 1 pass my handbreak crash.

These are from event logs.

Faulting application name: Handbrake.exe, version: 1.0.7.0, time stamp: 0x58ea9d2f
Faulting module name: hb.dll, version: 0.0.0.0, time stamp: 0x58ea9caf
Exception code: 0xc0000005
Fault offset: 0x00000000002b6495
Faulting process ID: 0x2148
Faulting application start time: 0x01d2d21442d1f459
Faulting application path: C:\Program Files\Handbrake\Handbrake.exe
Faulting module path: C:\Program Files\Handbrake\hb.dll
Report ID: 2cda570c-211d-4d6c-8ce7-ac644d7ff506
Faulting package full name:
Faulting package-relative application ID:

2nd event
Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000000006F5B6495

activity log
HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.14393.0 - 64bit
CPU: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
Ram: 16279 MB,
GPU Information:
Intel(R) HD Graphics - 10.18.10.4358
Screen: 1366x768
Temp Dir: C:\Users\user-id\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\user-id\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------


# Starting Encode ...

[10:26:54] hb_init: starting libhb thread
[10:26:54] 1 job(s) to process
[10:26:54] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0.0,
"Encoder": 65536,
"Gain": 0.0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
1073807360,
1073743872,
1074003968,
1073750016,
1090519040,
1074790400,
1074266112,
1107296256
],
"FallbackEncoder": 2048
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
}
],
"ChapterMarkers": true,
"File": "C:\\T Temp\\test-file-name.mp4",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": 131072
},
"Filters": {
"FilterList": [
{
"ID": 11,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "540",
"width": "960"
}
},
{
"ID": 6,
"Settings": {
"mode": "0"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 1
},
"Title": 1,
"Path": "file-location\file-name.mp4"
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": []
},
"Video": {
"Encoder": 4096,
"Level": "auto",
"Bitrate": 1000,
"TwoPass": true,
"Turbo": true,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "fast",
"Profile": "auto",
"OpenCL": false,
"HWDecode": false,
"QSV": {
"Decode": false,
"AsyncDepth": 0
}
}
}
[10:26:54] CPU: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
[10:26:54] - Intel microarchitecture Ivy Bridge
[10:26:54] - logical processor count: 2
[10:26:54] Intel Quick Sync Video support: yes
[10:26:54] - Intel Media SDK hardware: API 1.11 (minimum: 1.3)
[10:26:54] - H.264 encoder: yes
[10:26:54] - preferred implementation: hardware (any)
[10:26:54] - capabilities (hardware): vsinfo opt1 opt2+extbrc+ib_adapt+nmpslice
[10:26:54] - H.265 encoder: no
[10:26:54] hb_scan: path=file-location\file-name.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image file-location\file-name.mp4
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[10:26:54] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[10:26:54] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file-location\file-name.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Lavf57.21.101
Duration: 01:46:40.88, start: 0.000000, bitrate: 6298 kb/s
Stream #0:0(und): Video: h264 (High) [avc1 / 0x31637661]
yuv420p, 1280x720 [PAR 1:1 DAR 16:9], 6195 kb/s
25 fps, 12800 tbn (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (LC) [mp4a / 0x6134706D]
48000 Hz, stereo, fltp, 96 kb/s (default)
Metadata:
handler_name : SoundHandler
[10:26:54] scan: decoding previews for title 1
[10:26:54] scan: audio 0x1: aac, rate=48000Hz, bitrate=96611 Unknown (AAC) (2.0 ch)
[10:26:54] scan: 10 previews, 1280x720, 25.000 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[10:26:54] scan: supported video decoders: avcodec qsv
[10:26:54] libhb: scan thread found 1 valid title(s)
[10:26:54] starting job
[10:26:54] work: track 1, dithering not supported by codec
[10:26:54] work: only 1 chapter, disabling chapter markers
[10:26:54] job configuration:
[10:26:54] * source
[10:26:54] + file-location\file-name.mp4
[10:26:54] + title 1, chapter(s) 1 to 1
[10:26:54] + container: mov,mp4,m4a,3gp,3g2,mj2
[10:26:54] + data rate: 6298 kbps
[10:26:54] * destination
[10:26:54] + C:\T Temp\test-file-name.mp4
[10:26:54] + container: MPEG-4 (libavformat)
[10:26:54] * video track
[10:26:54] + decoder: h264
[10:26:54] + bitrate 6195 kbps
[10:26:54] + filters
[10:26:54] + Framerate Shaper (mode=0)
[10:26:54] + frame rate: same as source (around 25.000 fps)
[10:26:54] + Crop and Scale (width=960:height=540:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[10:26:54] + source: 1280 * 720, crop (0/0/0/0): 1280 * 720, scale: 960 * 540
[10:26:54] + Output geometry
[10:26:54] + storage dimensions: 960 x 540
[10:26:54] + pixel aspect ratio: 1 : 1
[10:26:54] + display dimensions: 960 x 540
[10:26:54] + encoder: H.265 (libx265)
[10:26:54] + preset: fast
[10:26:54] + profile: auto
[10:26:54] + bitrate: 1000 kbps, pass: 1
[10:26:54] + fast first pass
[10:26:54] * audio track 1
[10:26:54] + decoder: Unknown (AAC) (2.0 ch) (track 1, id 0x1)
[10:26:54] + bitrate: 96 kbps, samplerate: 48000 Hz
[10:26:54] + mixdown: Stereo
[10:26:54] + encoder: AAC (libavcodec)
[10:26:54] + bitrate: 160 kbps, samplerate: 48000 Hz
[10:26:55] sync: expecting 160022 video frames
x265 [info]: HEVC encoder version 2.1
x265 [info]: build info [Windows][GCC 5.3.1][64 bit] 8bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
x265 [info]: Main profile, Level-3 (Main tier)
x265 [info]: Thread pool created using 2 threads
x265 [info]: Slices : 1
x265 [info]: frame threads / pool features : 1 / wpp(9 rows)
x265 [warning]: Source height < 720p; disabling lookahead-slices
x265 [info]: Coding QT: max CU size, min CU size : 64 / 8
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge : dia / 57 / 2 / 1
x265 [info]: Keyframe min / max / scenecut : 25 / 250 / 40
x265 [info]: Lookahead / bframes / badapt : 15 / 4 / 0
x265 [info]: b-pyramid / weightp / weightb : 1 / 1 / 0
x265 [info]: References / ref-limit cu / depth : 1 / on / on
x265 [info]: AQ: mode / str / qg-size / cu-tree : 1 / 1.0 / 32 / 1
x265 [info]: Rate Control / qCompress : ABR-1000 kbps / 0.60
x265 [info]: tools: rd=2 psy-rd=2.00 early-skip rskip signhide tmvp fast-intra
x265 [info]: tools: strong-intra-smoothing deblock sao stats-write
[10:26:55] sync: first pts video is 0
[10:26:55] sync: "Chapter 1" (1) at frame 1 time 0
[10:26:55] sync: first pts audio 0x1 is 0
User avatar
s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: Hndbreak 1.0.7 keep crashing when encoding

Post by s55 »

Does it work ok Without 2-pass enabled?
hay2016
Posts: 2
Joined: Sun May 21, 2017 9:28 am

Re: Hndbreak 1.0.7 keep crashing when encoding

Post by hay2016 »

no same problem but it only happens on this movie only. All other movies are ok. it might be something in coding
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