"scanning title" "please wait" consistent hang

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kyuss
Posts: 2
Joined: Sun May 21, 2017 12:27 am

"scanning title" "please wait" consistent hang

Post by kyuss » Sun May 21, 2017 12:46 am

Installed Handbrake 1.0.7 GUI 64-bit (over the top of my existing 0.10.x version - cannot remember the original version number)

I was able to open and encode a bunch of videos - usually 50fps 1920*1080 sources - however all source file sizes were small, lets say 1.5-3.5Gb. One 14Gb source file did work too.

There were a bunch of other source videos, same spec, that when I attempted to open them, Handbrake would start scanning the source, and would get to various "%complete" values, sometimes 100% sometimes lots less, and would hang indefinitely on that %.

For the first couple of times, I had items queued and encodes underway, and these encodes continued unaffected. Figuring that it might be a reading new jobs while existing work is being done problem (this was never a problem in earlier versions), I tried also when no jobs were in queue, and same result. Random hangs while scanning a few different source files, at random %complete.

One commonality was that these hangs happened with source files were all much larger, say 20-31Gb.

My log file for the original file encode which hung (for personal info I've replaced username and the folder path for the encode, but in both instances there are no special characters just letters and a few numbers - i've maintained the file/folder name lengths);

Code: Select all

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 64bit
CPU: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
Ram: 16340 MB, 
GPU Information:
  AMD Radeon HD 6900 Series - 15.200.1062.1004
  LogMeIn Mirror Driver - 7.1.542.0
Screen: 2560x1440
Temp Dir: C:\Users\ccccc\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\ccccc\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------

[09:49:40] hb_init: starting libhb thread
[09:49:40] hb_init: starting libhb thread
[09:49:40] hb_init: starting libhb thread
[09:49:40] hb_init: starting libhb thread
[09:49:51] hb_init: starting libhb thread

 # Starting Scan ...

[09:49:51] CPU: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
[09:49:51]  - Intel microarchitecture Sandy Bridge
[09:49:51]  - logical processor count: 4
[09:49:51] Intel Quick Sync Video support: no
[09:49:51] hb_scan: path=D:\00 VIDEO\ccccccc cccccccccc cccccccccc\cccccccc ccc cccccc ccc cccccc ccccccc\2017-04-07 22-56-17.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image D:\00 VIDEO\ccccccc cccccccccc cccccccccc\cccccccc ccc cccccc ccc cccccc ccccccc\2017-04-07 22-56-17.mkv
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[09:49:51] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[09:49:51] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\00 VIDEO\ccccccc cccccccccc cccccccccc\cccccccc ccc cccccc ccc cccccc ccccccc\2017-04-07 22-56-17.mkv':
  Metadata:
    ENCODER         : Lavf57.41.100
  Duration: 10:25:54.88, start: 0.000000, bitrate: N/A
    Stream #0:0: Video: mpeg4 (Simple Profile)
      yuv420p, 1920x1080 [PAR 1:1 DAR 16:9], PAR 1:1 DAR 16:9
      1k fps, 1k tbn (default)
    Metadata:
      DURATION        : 10:25:54.880000000
    Stream #0:1: Audio: flac
      48000 Hz, stereo, s16 (default)
    Metadata:
      DURATION        : 10:25:54.816000000
[09:49:51] scan: decoding previews for title 1
[09:49:51] scan: audio 0x1: flac, rate=48000Hz, bitrate=1 Unknown (FLAC) (2.0 ch)
[09:49:52] scan: 10 previews, 1920x1080, 50.000 fps, autocrop = 130/76/0/0, aspect 16:9, PAR 1:1
[09:49:52] libhb: scan thread found 1 valid title(s)
To try and address the problem, I installed
- 1.0.2 (64-bit GUI and also the 32-bit GUI), same problem
- 1.0.1 (64-bit GUI), same problem
- 1.0.0 (64-bit GUI), same problem
- 0.10.5 (64-bit-GUI), RESOLVED THE PROBLEM

Happy to field any questions about this.

Ta,
Kyuss

kyuss
Posts: 2
Joined: Sun May 21, 2017 12:27 am

Re: "scanning title" "please wait" consistent hang

Post by kyuss » Wed Jun 28, 2017 1:08 am

Any feedback? If this is a bug have i reported it correctly??

User avatar
BradleyS
Moderator
Posts: 1587
Joined: Thu Aug 09, 2007 12:16 pm

Re: "scanning title" "please wait" consistent hang

Post by BradleyS » Wed Jun 28, 2017 4:31 am

Perhaps turn off the foreign audio scan subtitles and see if that changes anything. This is a new default for most presets in 1.0.x and requires scanning the entire source.

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