Using H264 QSV I repeatedly get following error "Queue Finished with 1 errors or cancellations detected". This happens for any of all the MKV-files I have. The result is that only a (small) part of the original file gets converted.
I have tried updating the intel graphics drivers but not really getting anywhere, unfortunately.
My CPU is an I74970k if that is relevant .
Are there anyone who may be able to trace the error? If so I will be very grateful
What are the steps to reproduce this problem:
Simply load an MKV-file and use QSV as encoder
What version of HandBrake you are running:
Nightly build: 20170305220226....
What operating system and version and you running (e.g. OSX 10.11, Windows 7, Ubuntu 14):
Windows 10 64-bit
Where did you download HandBrake from? handbrake.fr or somewhere else?
From handbrake.fr
If there was any error, exception or crash report displayed, please copy it and paste it here:
"Queue Finished with 1 errors or cancellations detected"
Please include the scan or encode log:
Code: Select all
HandBrake Nightly 20170305220226-8e54550-master (2017030101) - 64bit
OS: Microsoft Windows NT 10.0.14393.0 - 64bit
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Ram: 16259 MB,
GPU Information:
Intel(R) HD Graphics 4600 - 20.19.15.4531
NVIDIA GeForce GTX 970 - 21.21.13.7653
Screen: 1920x1200
Temp Dir: C:\Users\mikke\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake Nightly
Data Dir: C:\Users\mikke\AppData\Roaming\HandBrake Team\HandBrake\1.0.3.0
-------------------------------------------
# Starting Encode ...
[22:03:49] hb_init: starting libhb thread
[22:03:49] 1 job(s) to process
[22:03:49] json job:
{
"Audio": {
"AudioList": [
{
"DRC": 0.0,
"Encoder": 1073743872,
"Gain": 0.0,
"Mixdown": -1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
},
{
"DRC": 0.0,
"Encoder": 1073750016,
"Gain": 0.0,
"Mixdown": -1,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 1,
"DitherMethod": 0
}
],
"CopyMask": [
1073807360,
1073743872,
1074003968,
1073750016,
1090519040,
1074790400,
1074266112,
1107296256
],
"FallbackEncoder": 2048
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
}
],
"ChapterMarkers": true,
"File": "C:\\Users\\mikke\\Desktop\\AV_QSV_Q20.mp4",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": 131072
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 11,
"Settings": {
"crop-bottom": "0",
"crop-left": "2",
"crop-right": "0",
"crop-top": "0",
"height": "576",
"width": "718"
}
},
{
"ID": 6,
"Settings": {
"mode": "1"
}
}
]
},
"PAR": {
"Num": 64,
"Den": 45
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 12
},
"Title": 1,
"Path": "\\\\MEDIASERVER\\Video\\DVD\\Ace Ventura Pet Detective\\title04.mkv"
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": false
},
"SubtitleList": [
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 1,
"Offset": 0,
"Track": 0
},
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 2,
"Offset": 0,
"Track": 1
},
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 3,
"Offset": 0,
"Track": 2
},
{
"Burn": false,
"Default": false,
"Forced": false,
"ID": 4,
"Offset": 0,
"Track": 3
}
]
},
"Video": {
"Encoder": 256,
"Level": "auto",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "balanced",
"Profile": "auto",
"Quality": 20.0,
"OpenCL": false,
"HWDecode": false,
"QSV": {
"Decode": true,
"AsyncDepth": 0
}
}
}
[22:03:49] CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
[22:03:49] - Intel microarchitecture Haswell
[22:03:49] - logical processor count: 8
[22:03:49] Intel Quick Sync Video support: yes
[22:03:49] - Intel Media SDK hardware: API 1.19 (minimum: 1.3)
[22:03:49] - H.264 encoder: yes
[22:03:49] - preferred implementation: hardware (any)
[22:03:49] - capabilities (hardware): breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[22:03:49] - H.265 encoder: no
[22:03:49] hb_scan: path=\\MEDIASERVER\Video\DVD\Ace Ventura Pet Detective\title04.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image \\MEDIASERVER\Video\DVD\Ace Ventura Pet Detective\title04.mkv
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[22:03:49] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[22:03:49] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '\\MEDIASERVER\Video\DVD\Ace Ventura Pet Detective\title04.mkv':
Duration: 01:22:27.48, start: 0.000000, bitrate: N/A
Chapter #0:0: start 0.000000, end 332.800000
Metadata:
title : Chapter 01
Chapter #0:1: start 332.800000, end 789.880000
Metadata:
title : Chapter 02
Chapter #0:2: start 789.880000, end 1318.200000
Metadata:
title : Chapter 03
Chapter #0:3: start 1318.200000, end 1798.160000
Metadata:
title : Chapter 04
Chapter #0:4: start 1798.160000, end 2219.360000
Metadata:
title : Chapter 05
Chapter #0:5: start 2219.360000, end 2694.640000
Metadata:
title : Chapter 06
Chapter #0:6: start 2694.640000, end 3017.560000
Metadata:
title : Chapter 07
Chapter #0:7: start 3017.560000, end 3448.640000
Metadata:
title : Chapter 08
Chapter #0:8: start 3448.640000, end 3857.360000
Metadata:
title : Chapter 09
Chapter #0:9: start 3857.360000, end 4215.120000
Metadata:
title : Chapter 10
Chapter #0:10: start 4215.120000, end 4716.920000
Metadata:
title : Chapter 11
Chapter #0:11: start 4716.920000, end 4947.480000
Metadata:
title : Chapter 12
Stream #0:0(eng): Video: mpeg2video (Main)
yuv420p, tv, bt470bg/bt470bg/bt470bg
720x576 [PAR 64:45 DAR 16:9], 7000 kb/s, PAR 64:45 DAR 16:9
25 fps, 1k tbn
Metadata:
BPS-eng : 7000000
DURATION-eng : 01:22:27.480000000
NUMBER_OF_FRAMES-eng: 123687
NUMBER_OF_BYTES-eng: 4329045008
SOURCE_ID-eng : 0100E0
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(eng): Audio: ac3
48000 Hz, 5.1, fltp, 448 kb/s (default)
Metadata:
title : Surround 5.1
BPS-eng : 448000
DURATION-eng : 01:22:27.456000000
NUMBER_OF_FRAMES-eng: 154608
NUMBER_OF_BYTES-eng: 277057536
SOURCE_ID-eng : 0180BD
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Audio: dts (DTS)
48000 Hz, 5.1, fltp, 768 kb/s
Metadata:
title : Surround 5.1
BPS-eng : 754500
DURATION-eng : 01:22:27.445333333
NUMBER_OF_FRAMES-eng: 463823
NUMBER_OF_BYTES-eng: 466605938
SOURCE_ID-eng : 0189BD
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:3(dan): Subtitle: dvd_subtitle (default)
Metadata:
BPS-eng : 4229
DURATION-eng : 01:21:07.954844444
NUMBER_OF_FRAMES-eng: 621
NUMBER_OF_BYTES-eng: 2573448
SOURCE_ID-eng : 0120BD
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:4(nor): Subtitle: dvd_subtitle
Metadata:
BPS-eng : 4167
DURATION-eng : 01:21:05.591822222
NUMBER_OF_FRAMES-eng: 659
NUMBER_OF_BYTES-eng: 2534800
SOURCE_ID-eng : 0121BD
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:5(fin): Subtitle: dvd_subtitle
Metadata:
BPS-eng : 4283
DURATION-eng : 01:21:05.591822222
NUMBER_OF_FRAMES-eng: 659
NUMBER_OF_BYTES-eng: 2605316
SOURCE_ID-eng : 0122BD
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:6(swe): Subtitle: dvd_subtitle
Metadata:
BPS-eng : 4153
DURATION-eng : 01:21:04.751466666
NUMBER_OF_FRAMES-eng: 658
NUMBER_OF_BYTES-eng: 2525940
SOURCE_ID-eng : 0123BD
_STATISTICS_WRITING_APP-eng: MakeMKV v1.10.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2017-03-05 10:35:28
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[22:03:49] scan: decoding previews for title 1
[22:03:49] scan: audio 0x1: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[22:03:49] scan: audio 0x2: dca, rate=48000Hz, bitrate=768000 English (DTS) (5.1 ch)
[22:03:49] scan: 10 previews, 720x576, 25.000 fps, autocrop = 0/0/2/0, aspect 16:9, PAR 64:45
[22:03:50] libhb: scan thread found 1 valid title(s)
[22:03:50] Skipping subtitle scan. No suitable subtitle tracks.
[22:03:50] starting job
[22:03:50] decomb filter thread started for segment 0
[22:03:50] decomb filter thread started for segment 1
[22:03:50] decomb filter thread started for segment 2
[22:03:50] decomb check thread started for segment 3
[22:03:50] decomb filter thread started for segment 4
[22:03:50] decomb filter thread started for segment 5
[22:03:50] decomb filter thread started for segment 6
[22:03:50] mask filter thread started for segment 4
[22:03:50] decomb check thread started for segment 0
[22:03:50] decomb check thread started for segment 1
[22:03:50] decomb check thread started for segment 2
[22:03:50] decomb filter thread started for segment 3
[22:03:50] decomb check thread started for segment 4
[22:03:50] decomb check thread started for segment 5
[22:03:50] decomb check thread started for segment 6
[22:03:50] decomb check thread started for segment 7
[22:03:50] mask dilate thread started for segment 4
[22:03:50] mask filter thread started for segment 1
[22:03:50] mask dilate thread started for segment 7
[22:03:50] mask filter thread started for segment 3
[22:03:50] decomb filter thread started for segment 7
[22:03:50] mask filter thread started for segment 5
[22:03:50] mask filter thread started for segment 6
[22:03:50] mask filter thread started for segment 7
[22:03:50] mask erode thread started for segment 0
[22:03:50] mask erode thread started for segment 1
[22:03:50] mask erode thread started for segment 2
[22:03:50] mask erode thread started for segment 3
[22:03:50] mask erode thread started for segment 4
[22:03:50] mask erode thread started for segment 5
[22:03:50] mask erode thread started for segment 6
[22:03:50] mask erode thread started for segment 7
[22:03:50] mask dilate thread started for segment 0
[22:03:50] job configuration:
[22:03:50] * source
[22:03:50] + \\MEDIASERVER\Video\DVD\Ace Ventura Pet Detective\title04.mkv
[22:03:50] mask dilate thread started for segment 1
[22:03:50] + title 1, chapter(s) 1 to 12
[22:03:50] + container: matroska,webm
[22:03:50] * destination
[22:03:50] + C:\Users\mikke\Desktop\AV_QSV_Q20.mp4
[22:03:50] + container: MPEG-4 (libavformat)
[22:03:50] + chapter markers
[22:03:50] * video track
[22:03:50] + decoder: mpeg2video
[22:03:50] + bitrate 7000 kbps
[22:03:50] + filters
[22:03:50] mask dilate thread started for segment 2
[22:03:50] mask dilate thread started for segment 3
[22:03:50] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[22:03:50] + Decomb (mode=39)
[22:03:50] mask filter thread started for segment 0
[22:03:50] + Framerate Shaper (mode=1)
[22:03:50] + frame rate: 25.000 fps -> constant 25.000 fps
[22:03:50] mask dilate thread started for segment 5
[22:03:50] + Crop and Scale (width=718:height=576:crop-top=0:crop-bottom=0:crop-left=2:crop-right=0)
[22:03:50] + source: 720 * 576, crop (0/0/2/0): 718 * 576, scale: 718 * 576
[22:03:50] + Output geometry
[22:03:50] + storage dimensions: 718 x 576
[22:03:50] + pixel aspect ratio: 64 : 45
[22:03:50] + display dimensions: 1021 x 576
[22:03:50] mask dilate thread started for segment 6
[22:03:50] + encoder: H.264 (Intel Media SDK)
[22:03:50] + preset: balanced
[22:03:50] + profile: auto
[22:03:50] + level: auto
[22:03:50] + quality: 20.00 (ICQ)
[22:03:50] * subtitle track 1, Danish (track 0, id 0x3) Picture [VOBSUB] -> Passthrough
[22:03:50] * subtitle track 2, Norwegian (track 1, id 0x4) Picture [VOBSUB] -> Passthrough
[22:03:50] mask filter thread started for segment 2
[22:03:50] * subtitle track 3, Finnish (track 2, id 0x5) Picture [VOBSUB] -> Passthrough
[22:03:50] * subtitle track 4, Swedish (track 3, id 0x6) Picture [VOBSUB] -> Passthrough
[22:03:50] * audio track 1
[22:03:50] + decoder: English (AC3) (5.1 ch) (track 1, id 0x1)
[22:03:50] + bitrate: 448 kbps, samplerate: 48000 Hz
[22:03:50] + AC3 Passthru
[22:03:50] * audio track 2
[22:03:50] + decoder: English (DTS) (5.1 ch) (track 2, id 0x2)
[22:03:50] + bitrate: 768 kbps, samplerate: 48000 Hz
[22:03:50] yadif thread started for segment 0
[22:03:50] + DTS Passthru
[22:03:50] yadif thread started for segment 1
[22:03:50] yadif thread started for segment 2
[22:03:50] yadif thread started for segment 3
[22:03:50] yadif thread started for segment 4
[22:03:50] yadif thread started for segment 5
[22:03:50] yadif thread started for segment 6
[22:03:50] yadif thread started for segment 7
[22:03:50] sync: expecting 123687 video frames
[22:03:50] encqsvInit: using encode-only path
[22:03:50] encqsvInit: H.264/AVC High profile @ level 3.0
[22:03:50] encqsvInit: TargetUsage 4 AsyncDepth 5
[22:03:50] encqsvInit: GopRefDist 3 GopPicSize 25 NumRefFrame 1
[22:03:50] encqsvInit: BFramesMax 2 BRefType off
[22:03:50] encqsvInit: RateControlMethod ICQ ICQQuality 20
[22:03:50] sync: first pts video is 0
[22:03:50] sync: first pts audio 0x1 is 3600
[22:03:50] sync: first pts audio 0x2 is 3600
[22:03:50] sync: "Chapter 1" (1) at frame 4 time 14400
[22:03:50] qsv_enc_init: using 'hardware (3)' implementation, API: 1.19
[22:03:53] sync: first pts subtitle 0x4 is 5479200
[22:03:53] sync: first pts subtitle 0x5 is 5479200
[22:03:53] sync: first pts subtitle 0x6 is 5482800
[22:03:53] sync: first pts subtitle 0x3 is 5536800
[22:04:08] sync: "Chapter 2" (2) at frame 8321 time 29955600
Error code -17, hb_qsv_wait_on_sync 602
[22:04:10] work: average encoding speed for job is 454.735229 fps
[22:04:10] comb detect: heavy 202 | light 508 | uncombed 7836 | total 8546
[22:04:11] decomb: deinterlaced 202 | blended 508 | unfiltered 7829 | total 8539
[22:04:11] vfr: 8532 frames output, 0 dropped and 1 duped for CFR/PFR
[22:04:11] vfr: lost time: 0 (0 frames)
[22:04:11] vfr: gained time: 0 (0 frames) (0 not accounted for)
[22:04:11] ac3-decoder done: 10796 frames, 0 decoder errors
[22:04:11] dca-decoder done: 32388 frames, 0 decoder errors
[22:04:11] mpeg2video-decoder done: 8620 frames, 0 decoder errors
[22:04:11] sync: got 8583 frames, 123687 expected
[22:04:11] sync: framerate min 12.500 fps, max 25.000 fps, avg 24.997 fps
[22:04:11] mux: track 0, 8510 frames, 96894202 bytes, 2257.03 kbps, fifo 1024
[22:04:11] mux: track 1, 10730 frames, 19228160 bytes, 447.90 kbps, fifo 1024
[22:04:11] mux: track 2, 32189 frames, 32382134 bytes, 754.30 kbps, fifo 4096
[22:04:11] mux: track 3, 30 frames, 116008 bytes, 2.70 kbps, fifo 16
[22:04:11] mux: track 4, 31 frames, 107332 bytes, 2.50 kbps, fifo 16
[22:04:11] mux: track 5, 31 frames, 107296 bytes, 2.50 kbps, fifo 16
[22:04:11] mux: track 6, 31 frames, 108356 bytes, 2.52 kbps, fifo 16
[22:04:11] libhb: work result = 4
# Encode Completed ...