Unable to load file, immediately crashes

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Nick852
Posts: 2
Joined: Wed Jan 11, 2017 2:44 am

Unable to load file, immediately crashes

Post by Nick852 » Wed Jan 11, 2017 2:54 am

Hi,

I just installed Hand Brake for the first time. Version 1.0.1 from the official site.

Tried uploading a 24MB file in .Avi format, using the "Open a single video file" button.
--> program immediately freezes and crashes every time "Handbrake has stopped working".

My system:
Dell XPS 9000, core i7, Nvidia GT graphics card, Windows 7 64-bit

Error log:
Faulting application name: HandBrake.exe, version: 1.0.1.0, time stamp: 0x58658028
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23572, time stamp: 0x57fd0696
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x154c
Faulting application start time: 0x01d26bb535cbc303
Faulting application path: C:\Program Files\HandBrake\HandBrake.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 8c2f353a-d7a8-11e6-83fb-a4badbfabdc7

Nick852
Posts: 2
Joined: Wed Jan 11, 2017 2:44 am

Re: Unable to load file, immediately crashes

Post by Nick852 » Fri Jan 13, 2017 9:29 am

Problem persists. As soon as I click on "Open a single video file", the prog crashes.

Un-usable.

Woodstock
Veteran User
Posts: 3214
Joined: Tue Aug 27, 2013 6:39 am

Re: Unable to load file, immediately crashes

Post by Woodstock » Fri Jan 13, 2017 2:02 pm

Did you try the nightly build, which fixes a number of issues with certain .AVI and .MOV files, as reported in other threads like this on the forum?

Topics like: viewtopic.php?f=11&t=35690

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