64-bit HB unstable, please keep 32-bit HB available

Archive of historical bug reports.
Please use the GitHub link above to report issues.
Forum rules
*******************************
Please be aware we are now using GitHub for issue tracking and feature requests.
- This section of the forum is now closed to new topics.

*******************************
Post Reply
jakobon
New User
Posts: 1
Joined: Sun Apr 24, 2016 7:35 pm

64-bit HB unstable, please keep 32-bit HB available

Post by jakobon »

Please describe the problem in as much detail as possible:

After struggling for some time with system instability, caused by version 0.10.5 (x64), I uninstalled it. Instead I installed the most recent x64 Nightly build (HandBrake-20160420-4284cf4_x86_64-Win_GUI). This version runs for a while and then suddenly crashes - every time.
Finally I have installed the newest 32-bit Nightly build (HandBrake-20160420-4284cf4_i686-Win_GUI), which seems to run quite good.
So please do not stop the availability of the 32-bit version, as this seems to be the most stable version available :)

What are the steps to reproduce this problem:

Start Handbrake, load Bluray source (full image exported from original BD by AnyDVD-HD), add job to queue, load 2nd source, add job to queue, start .... wait ... crash.

Basically :-)


What version of HandBrake you are running:

Tried 0.10.5 and Nightly build (20160420-4284cf4), both x64.


What operating system and version and you running (e.g. OSX 10.11, Windows 7, Ubuntu 14):

Windows 8.1 Enterprise, 64-bit.


If there was any exception or error displayed, please copy it and paste it here:

Hb Nightly Build (20160420-4284cf4) - Application Log errors:
----
Application: HandBrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000000006F6E7945
++++
Faulting application name: HandBrake.exe, version: 0.0.0.0, time stamp: 0x5716e1ef
Faulting module name: hb.dll, version: 0.0.0.0, time stamp: 0x5716e048
Exception code: 0xc0000005
Fault offset: 0x00000000003e7945
Faulting process id: 0x1928
Faulting application start time: 0x01d19e3cbe021a32
Faulting application path: D:\...\HandBrake\HandBrake Nightly\HandBrake.exe
Faulting module path: D:\...\HandBrake\HandBrake Nightly\hb.dll
Report Id: 310144fb-0a31-11e6-82bb-d050992902e0
Faulting package full name:
Faulting package-relative application ID:
++++

Hb 0.10.5:
---
Faulting application name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x56bcf887
Faulting module name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x56bcf887
Exception code: 0xc0000005
Fault offset: 0x00000000007f80b6
Faulting process id: 0x694
Faulting application start time: 0x01d19d95acda614b
Faulting application path: D:\...\Handbrake\HandBrakeCLI.exe
Faulting module path: D:\...\Handbrake\HandBrakeCLI.exe
Report Id: a0d4fc2e-098e-11e6-82b9-d050992902e0
Faulting package full name:
Faulting package-relative application ID:


Please include the scan or encode log:

Code: Select all

 HandBrake 0.10.5.0 - 64bit Version
OS: Microsoft Windows NT 6.2.9200.0 - 64bit
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Ram: 16333 MB, 
GPU Information:
  NVIDIA GeForce GTX 660 Ti - 10.18.13.6191
Screen: 1920x1200
Temp Dir: C:\Users\...\AppData\Local\Temp\
Install Dir: D:\...\Handbrake
Data Dir: C:\Users\...\AppData\Roaming\HandBrake Team\HandBrake\0.10.5.0

-------------------------------------------

CLI Query:  -i "U:\...\Man_of_Steel (2013)" -t 24 --angle 1 -c 1-16 -o "T:\...\Man_of_Steel (2013)\Man_of_Steel (2013).mkv"  -f mkv  --crop 140:140:0:0 --strict-anamorphic  --modulus 2 -e x264 -b 9000 -2  -T  --cfr -a 2 -E copy:dtshd -6 none -R Auto -B 0 -D 0 --gain 0 --aname="English DTS-HD MA 7.1" --audio-fallback ac3 --subtitle 1,6 --markers="C:\Users\...\AppData\Local\Temp\Man_of_Steel (2013)-24-chapters.csv" --encoder-preset=slow  --encoder-tune="film"  --encoder-level="4.1"  --encoder-profile=high  --verbose=1

[12:41:56] hb_init: starting libhb thread
HandBrake 0.10.5 (2016021100) - MinGW x86_64 - https://handbrake.fr
8 CPUs detected
Opening U:\...\Man_of_Steel (2013)...
[12:41:56] CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
[12:41:56]  - Intel microarchitecture Haswell
[12:41:56]  - logical processor count: 8
[12:41:56] OpenCL device #1: NVIDIA Corporation GeForce GTX 660 Ti
[12:41:56]  - OpenCL version: 1.2 CUDA
[12:41:56]  - driver version: 361.91
[12:41:56]  - device type:    GPU
[12:41:56]  - supported:      no
[12:41:56] Intel Quick Sync Video support: no
[12:41:56] hb_scan: path=U:\...\Man_of_Steel (2013), title_index=24
[12:41:56] scan: BD has 29 title(s)
[12:41:56] bd: scanning title 24
[12:41:56] bd: playlist 00100.MPLS
[12:41:56] bd: duration is 02:23:02 (8582615 ms)
[12:41:56] bd: video id=0x1011, stream type=H.264, format 1080p
[12:41:56] bd: aspect = 1.77778
[12:41:56] bd: audio id=0x711100, lang=English (DTS), 3cc=eng
[12:41:56] bd: audio id=0x1100, lang=English (DTS-HD MA), 3cc=eng
[12:41:56] bd: audio id=0x1101, lang=English (AC3), 3cc=eng
[12:41:56] bd: audio id=0x1102, lang=Francais (AC3), 3cc=fra
[12:41:56] bd: audio id=0x1103, lang=Italiano (AC3), 3cc=ita
[12:41:56] bd: audio id=0x1104, lang=Espanol (AC3), 3cc=spa
[12:41:56] bd: subtitle id=0x1200, lang=English, 3cc=eng
[12:41:56] bd: subtitle id=0x1201, lang=Francais, 3cc=fra
[12:41:56] bd: subtitle id=0x1202, lang=Italiano, 3cc=ita
[12:41:56] bd: subtitle id=0x1203, lang=Espanol, 3cc=spa
[12:41:56] bd: subtitle id=0x1204, lang=Nederlands, 3cc=nld
[12:41:56] bd: subtitle id=0x1205, lang=Norsk, 3cc=dan
[12:41:56] bd: subtitle id=0x1206, lang=Suomi, 3cc=fin
[12:41:56] bd: subtitle id=0x1207, lang=Islenska, 3cc=isl
[12:41:56] bd: subtitle id=0x1208, lang=Norsk, 3cc=nor
[12:41:56] bd: subtitle id=0x1209, lang=Svenska, 3cc=swe
[12:41:56] bd: subtitle id=0x120a, lang=Francais, 3cc=fra
[12:41:56] bd: subtitle id=0x120b, lang=Italiano, 3cc=ita
[12:41:56] bd: chap 1 packet=768, 676967 ms
[12:41:56] bd: chap 2 packet=2613900288, 524482 ms
[12:41:56] bd: chap 3 packet=4675245312, 608024 ms
[12:41:56] bd: chap 4 packet=7127139264, 552134 ms
[12:41:56] bd: chap 5 packet=9173094912, 576033 ms
[12:41:56] bd: chap 6 packet=11396168832, 605771 ms
[12:41:56] bd: chap 7 packet=13880553984, 594468 ms
[12:41:56] bd: chap 8 packet=16175086656, 517225 ms
[12:41:56] bd: chap 9 packet=18229165824, 661077 ms
[12:41:56] bd: chap 10 packet=20749893504, 731605 ms
[12:41:56] bd: chap 11 packet=23907259008, 608065 ms
[12:41:56] bd: chap 12 packet=26360739072, 597722 ms
[12:41:56] bd: chap 13 packet=28788814272, 559976 ms
[12:41:56] bd: chap 14 packet=30947600448, 156364 ms
[12:41:56] bd: chap 15 packet=31562396928, 612445 ms
[12:41:56] bd: chap 16 packet=33157121088, 250 ms
[12:41:56] bd: title 24 has 16 chapters
[12:41:56] scan: decoding previews for title 24
[12:41:57] scan: title angle(s) 1
[12:41:57] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=640000 English (AC3) (5.1 ch)
[12:41:57] scan: audio 0x1102: ac3, rate=48000Hz, bitrate=640000 Francais (AC3) (5.1 ch)
[12:41:57] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=640000 Italiano (AC3) (5.1 ch)
[12:41:57] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=640000 Espanol (AC3) (5.1 ch)
[12:41:57] scan: audio 0x711100: dca, rate=48000Hz, bitrate=1536000 English (DTS) (5.1 ch)
[12:41:57] scan: audio 0x1100: dca, rate=48000Hz, bitrate=1536000 English (DTS-HD MA) (5.1 ch)
Scanning title 1 of 1, preview 1, 10.00 %
Scanning title 1 of 1, preview 3, 30.00 %
Scanning title 1 of 1, preview 6, 60.00 %
Scanning title 1 of 1, preview 9, 90.00 %[12:41:57] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/140/0/0, aspect 16:9, PAR 1:1
[12:41:57] stream: 5 good frames, 0 errors (0%)
[12:41:57] libhb: scan thread found 1 valid title(s)
+ title 24:
  + playlist: 00100.MPLS
  + duration: 02:23:02
  + size: 1920x1080, pixel aspect: 1/1, display aspect: 1.78, 23.976 fps
  + autocrop: 140/140/0/0
  + support opencl: no
  + support hwd: no
  + chapters:
    + 1: cells 0->0, 0 blocks, duration 00:11:17
    + 2: cells 0->0, 0 blocks, duration 00:08:44
    + 3: cells 0->0, 0 blocks, duration 00:10:08
    + 4: cells 0->0, 0 blocks, duration 00:09:12
    + 5: cells 0->0, 0 blocks, duration 00:09:36
    + 6: cells 0->0, 0 blocks, duration 00:10:06
    + 7: cells 0->0, 0 blocks, duration 00:09:54
    + 8: cells 0->0, 0 blocks, duration 00:08:37
    + 9: cells 0->0, 0 blocks, duration 00:11:01
    + 10: cells 0->0, 0 blocks, duration 00:12:12
    + 11: cells 0->0, 0 blocks, duration 00:10:08
    + 12: cells 0->0, 0 blocks, duration 00:09:58
    + 13: cells 0->0, 0 blocks, duration 00:09:20
    + 14: cells 0->0, 0 blocks, duration 00:02:36
    + 15: cells 0->0, 0 blocks, duration 00:10:12
    + 16: cells 0->0, 0 blocks, duration 00:00:00
  + audio tracks:
    + 1, English (DTS) (5.1 ch) (iso639-2: eng), 48000Hz, 1536000bps
    + 2, English (DTS-HD MA) (5.1 ch) (iso639-2: eng)
    + 3, English (AC3) (5.1 ch) (iso639-2: eng), 48000Hz, 640000bps
    + 4, Francais (AC3) (5.1 ch) (iso639-2: fra), 48000Hz, 640000bps
    + 5, Italiano (AC3) (5.1 ch) (iso639-2: ita), 48000Hz, 640000bps
    + 6, Espanol (AC3) (5.1 ch) (iso639-2: spa), 48000Hz, 640000bps
  + subtitle tracks:
    + 1, English (iso639-2: eng) (Bitmap)(PGS)
    + 2, Francais (iso639-2: fra) (Bitmap)(PGS)
    + 3, Italiano (iso639-2: ita) (Bitmap)(PGS)
    + 4, Espanol (iso639-2: spa) (Bitmap)(PGS)
    + 5, Nederlands (iso639-2: nld) (Bitmap)(PGS)
    + 6, Norsk (iso639-2: dan) (Bitmap)(PGS)
    + 7, Suomi (iso639-2: fin) (Bitmap)(PGS)
    + 8, Islenska (iso639-2: isl) (Bitmap)(PGS)
    + 9, Norsk (iso639-2: nor) (Bitmap)(PGS)
    + 10, Svenska (iso639-2: swe) (Bitmap)(PGS)
    + 11, Francais (iso639-2: fra) (Bitmap)(PGS)
    + 12, Italiano (iso639-2: ita) (Bitmap)(PGS)
Reading chapter markers from file C:\Users\...\AppData\Local\Temp\Man_of_Steel (2013)-24-chapters.csv
[12:41:57] 2 job(s) to process
[12:41:57] starting job
[12:41:57] sync: expecting 205776 video frames
[12:41:57] job configuration:
[12:41:57]  * source
[12:41:57]    + U:\...\Man_of_Steel (2013)
[12:41:57]    + title 24, chapter(s) 1 to 16
[12:41:57]  * destination
[12:41:57]    + T:\...\Man_of_Steel (2013)\Man_of_Steel (2013).mkv
[12:41:57]    + container: Matroska (libavformat)
[12:41:57]      + chapter markers
[12:41:57]  * video track
[12:41:57]    + decoder: h264
[12:41:57]      + bitrate 200 kbps
[12:41:57]    + filters
[12:41:57]      + Framerate Shaper (1:27000000:1126125)
[12:41:57]        + frame rate: 23.976 fps -> constant 23.976 fps
[12:41:57]      + Crop and Scale (1920:800:140:140:0:0)
[12:41:57]        + source: 1920 * 1080, crop (140/140/0/0): 1920 * 800, scale: 1920 * 800
[12:41:57]    + strict anamorphic
[12:41:57]      + storage dimensions: 1920 * 800, mod 2
[12:41:57]      + pixel aspect ratio: 1 / 1
[12:41:57]      + display dimensions: 1920 * 800
[12:41:57]    + encoder: H.264 (libx264)
[12:41:57]      + preset:  slow
[12:41:57]      + tune:    film
[12:41:57]      + profile: high
[12:41:57]      + level:   4.1
[12:41:57]      + bitrate: 9000 kbps, pass: 1
[12:41:57]      + fast first pass
[12:41:57]      + options: ref=1:8x8dct=0:me=dia:trellis=0
[12:41:57]                 analyse=i4x4 (if originally enabled, else analyse=none)
[12:41:57]                 subq=2 (if originally greater than 2, else subq unchanged)
[12:41:57]  * subtitle track 1, English (track 0, id 0x1200) Picture [PGS] -> Passthrough
[12:41:57]  * subtitle track 2, Norsk (track 5, id 0x1205) Picture [PGS] -> Passthrough
[12:41:57]  * audio track 1
[12:41:57]    + name: English DTS-HD MA 7.1
[12:41:57]    + decoder: English (DTS-HD MA) (5.1 ch) (track 2, id 0x1100)
[12:41:57]      + bitrate: 1536 kbps, samplerate: 48000 Hz
[12:41:57]    + DTS-HD Passthru
[12:41:57] encx264: min-keyint: 24, keyint: 240
[12:41:57] encx264: encoding at average bitrate 9000
[12:41:57] encx264: unparsed options: level=4.1:ref=5:b-adapt=2:direct=auto:deblock=-1,-1:me=umh:subme=8:psy-rd=1.00,0.15:vbv-bufsize=78125:vbv-maxrate=62500:rc-lookahead=50
x264 [info]: using SAR=1/1
x264 [warning]: VBV bitrate (62500) > level limit (50000)
x264 [warning]: VBV buffer (78125) > level limit (62500)
[12:41:57] reader: first SCR 377816246 id 0x1011 DTS 377816246
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX AVX2 FMA3 LZCNT BMI2
x264 [info]: profile Main, level 4.1
[12:41:57] h264: "Chapter 1" (1) at frame 0 time 3754
[12:41:57] sync: first pts is 3754
[12:45:22] h264: "Chapter 2" (2) at frame 16231 time 60932402
[12:48:02] h264: "Chapter 3" (3) at frame 28806 time 108135808
[12:50:57] h264: "Chapter 4" (4) at frame 43384 time 162857976
[12:53:24] h264: "Chapter 5" (5) at frame 56622 time 212550118
[12:55:59] h264: "Chapter 6" (6) at frame 70433 time 264393159
[12:58:49] h264: "Chapter 7" (7) at frame 84957 time 318912624
[13:01:30] h264: "Chapter 8" (8) at frame 99210 time 372414823
[13:03:46] h264: "Chapter 9" (9) at frame 111611 time 418965077
[13:06:40] h264: "Chapter 10" (10) at frame 127461 time 478462014
[13:10:08] h264: "Chapter 11" (11) at frame 145002 time 544306543
[13:12:55] h264: "Chapter 12" (12) at frame 159581 time 599032464
[13:15:45] h264: "Chapter 13" (13) at frame 173912 time 652827456
[13:18:22] h264: "Chapter 14" (14) at frame 187338 time 703225303
[13:19:04] h264: "Chapter 15" (15) at frame 191087 time 717298112
[13:20:42] reader: done. 2 scr changes
[13:20:42] h264: "Chapter 16" (16) at frame 205765 time 772395654
[13:20:43] work: average encoding speed for job is 88.497971 fps
[13:20:43] sync: got 205777 frames, 205776 expected
[13:20:43] render: 205777 frames output, 0 dropped and 0 duped for CFR/PFR
[13:20:43] render: lost time: 0 (0 frames)
[13:20:43] render: gained time: 0 (0 frames) (0 not accounted for)
[13:20:43] h264-decoder done: 205777 frames, 0 decoder errors, 0 drops
x264 [info]: frame I:1613  Avg QP:17.49  size:145899
x264 [info]: frame P:70958 Avg QP:20.68  size: 62400
x264 [info]: frame B:133206 Avg QP:21.91  size: 34636
x264 [info]: consecutive B-frames:  7.8%  8.4% 28.1% 55.7%
x264 [info]: mb I  I16..4: 44.7%  0.0% 55.3%
x264 [info]: mb P  I16..4: 53.2%  0.0%  0.0%  P16..4: 34.9%  0.0%  0.0%  0.0%  0.0%    skip:11.9%
x264 [info]: mb B  I16..4: 17.9%  0.0%  0.0%  B16..8: 27.6%  0.0%  0.0%  direct:21.7%  skip:32.8%  L0:32.1% L1:38.1% BI:29.8%
x264 [info]: final ratefactor: 19.92
x264 [info]: direct mvs  spatial:99.8% temporal:0.2%
x264 [info]: coded y,uvDC,uvAC intra: 69.9% 42.4% 14.1% inter: 29.2% 15.9% 0.7%
x264 [info]: i16 v,h,dc,p: 22% 17% 43% 18%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 19% 18% 19%  7%  8%  7%  8%  6%  8%
x264 [info]: i8c dc,h,v,p: 60% 20% 18%  2%
x264 [info]: Weighted P-Frames: Y:3.5% UV:1.7%
x264 [info]: kb/s:8647.03
[13:20:43] dca-decoder done: 0 frames, 0 decoder errors, 0 drops
[13:20:43] stream: 205777 good frames, 0 errors (0%)
[13:20:43] starting job
[13:20:43] sync: expecting 205777 video frames
[13:20:43] job configuration:
[13:20:43]  * source
[13:20:43]    + U:\...\Man_of_Steel (2013)
[13:20:43]    + title 24, chapter(s) 1 to 16
[13:20:43]  * destination
[13:20:43]    + T:\...\Man_of_Steel (2013)\Man_of_Steel (2013).mkv
[13:20:43]    + container: Matroska (libavformat)
[13:20:43]      + chapter markers
[13:20:43]  * video track
[13:20:43]    + decoder: h264
[13:20:43]      + bitrate 200 kbps
[13:20:43]    + filters
[13:20:43]      + Framerate Shaper (1:27000000:1126125)
[13:20:43]        + frame rate: 23.976 fps -> constant 23.976 fps
[13:20:43]      + Crop and Scale (1920:800:140:140:0:0)
[13:20:43]        + source: 1920 * 1080, crop (140/140/0/0): 1920 * 800, scale: 1920 * 800
[13:20:43]    + strict anamorphic
[13:20:43]      + storage dimensions: 1920 * 800, mod 2
[13:20:43]      + pixel aspect ratio: 1 / 1
[13:20:43]      + display dimensions: 1920 * 800
[13:20:43]    + encoder: H.264 (libx264)
[13:20:43]      + preset:  slow
[13:20:43]      + tune:    film
[13:20:43]      + profile: high
[13:20:43]      + level:   4.1
[13:20:43]      + bitrate: 9000 kbps, pass: 2
[13:20:43]  * subtitle track 1, English (track 0, id 0x1200) Picture [PGS] -> Passthrough
[13:20:43]  * subtitle track 2, Norsk (track 5, id 0x1205) Picture [PGS] -> Passthrough
[13:20:43]  * audio track 1
[13:20:43]    + name: English DTS-HD MA 7.1
[13:20:43]    + decoder: English (DTS-HD MA) (5.1 ch) (track 2, id 0x1100)
[13:20:43]      + bitrate: 1536 kbps, samplerate: 48000 Hz
[13:20:43]    + DTS-HD Passthru
[13:20:43] encx264: min-keyint: 24, keyint: 240
[13:20:43] encx264: encoding at average bitrate 9000
[13:20:43] encx264: unparsed options: level=4.1:ref=5:b-adapt=2:direct=auto:deblock=-1,-1:me=umh:subme=8:psy-rd=1.00,0.15:vbv-bufsize=78125:vbv-maxrate=62500:rc-lookahead=50
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX AVX2 FMA3 LZCNT BMI2
[13:20:43] reader: first SCR 377816246 id 0x1011 DTS 377816246
x264 [info]: profile High, level 4.1
[13:20:48] h264: "Chapter 1" (1) at frame 0 time 3754
[13:20:48] sync: first pts is 3754
[13:32:54] h264: "Chapter 2" (2) at frame 16231 time 60932402
[13:42:27] h264: "Chapter 3" (3) at frame 28806 time 108135808
[13:55:00] h264: "Chapter 4" (4) at frame 43384 time 162857976 
User avatar
s55
HandBrake Team
Posts: 10360
Joined: Sun Dec 24, 2006 1:05 pm

Re: 64-bit HB unstable, please keep 32-bit HB available

Post by s55 »

I've been seeing more and more people getting failed encodes with AnyDVD these days. More often than not those failures go away with MakeMKV.

64bit is generally more stable than the 32bit build. Particularly when it comes to out of memory crashes.
User avatar
s55
HandBrake Team
Posts: 10360
Joined: Sun Dec 24, 2006 1:05 pm

Re: 64-bit HB unstable, please keep 32-bit HB available

Post by s55 »

Infact, can you try an encode without subtitles tracks. That also has apparently been causing a few issues of late. If that works, then chances are the issue will be resolved by the new sync engine that will sort out more bad subtitle streams.
Post Reply