Scanning Freezes at 100%

Lazyncoder · Post by **Lazyncoder** » Fri Dec 19, 2014 3:58 pm

Hi,
just downloaded the latest svn build(svn6611), opened a video and scanning is frozen at 100%. uninstalling and reinstalling it, didn't help.

there is no logs here so if there is any other info needed, I'd be more than glad to help

Edit: scanning logs attached

Code: Select all

HandBrake svn6611 (Nightly Build) - 64bit Version
OS: Microsoft Windows NT 6.2.9200.0 - 64bit
CPU: AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
Ram: 7107 MB, 
GPU Information:
  AMD Radeon(TM) R7 Graphics - 14.501.1003.0
Screen: 1024x768
Temp Dir: C:\Users\Lazy\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\Lazy\AppData\Roaming\HandBrake\HandBrake\0.0.0.6611

-------------------------------------------
[20:23:10] CPU: 
[20:23:10]  - logical processor count: 4
[20:23:10] OpenCL device #1: Advanced Micro Devices, Inc. Spectre
[20:23:10]  - OpenCL version: 2.0 AMD-APP (1642.5)
[20:23:10]  - driver version: 1642.5 (VM)
[20:23:10]  - device type:    GPU
[20:23:10]  - supported:      YES
[20:23:10] Intel Quick Sync Video support: no
[20:23:10] hb_scan: path=D:\Lazy\Documents\Download\Sample_3.mkv, title_index=0
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening D:\Lazy\Documents\Download\Sample_3.mkv/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening D:\Lazy\Documents\Download\Sample_3.mkv/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(D:\Lazy\Documents\Download\Sample_3.mkv) failed
[20:23:10] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[20:23:10] dvd: not a dvd - trying as a stream/file instead
[hevc @ 000000001f9e9220] Could not find ref with POC -102
[hevc @ 000000001f9e9220] Could not find ref with POC -103
[hevc @ 000000001f9e9220] Could not find ref with POC -105
[hevc @ 000000001f9e9220] Could not find ref with POC -109
Input #0, matroska,webm, from 'D:\Lazy\Documents\Download\Sample_3.mkv':
  Duration: 00:01:13.52, start: 0.000000, bitrate: N/A
    Chapter #0.0: start 0.000000, end 73.527000
    Metadata:
      title           : 00:51:57.281
    Stream #0.0: Video: hevc (Main), yuv420p, 1280x720, PAR 1:1 DAR 16:9, 23.98 fps, 1k tbn, 23.98 tbc (default)
    Metadata:
      BPS             : 1063540
      BPS-eng         : 1063540
      DURATION        : 00:01:13.491000000
      DURATION-eng    : 00:01:13.491000000
      NUMBER_OF_FRAMES: 1762
      NUMBER_OF_FRAMES-eng: 1762
      NUMBER_OF_BYTES : 9770082
      NUMBER_OF_BYTES-eng: 9770082
      _STATISTICS_WRITING_APP: mkvmerge v7.4.0 ('Circles') 64bit built on Dec 12 2014 12:19:56
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.4.0 ('Circles') 64bit built on Dec 12 2014 12:19:56
      _STATISTICS_WRITING_DATE_UTC: 2014-12-19 13:04:42
      _STATISTICS_WRITING_DATE_UTC-eng: 2014-12-19 13:04:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0.1(eng): Audio: aac, 48000 Hz, stereo, fltp (default)
    Metadata:
      title           : Stereo
      BPS             : 64020
      BPS-eng         : 64020
      DURATION        : 00:01:13.515000000
      DURATION-eng    : 00:01:13.515000000
      NUMBER_OF_FRAMES: 1723
      NUMBER_OF_FRAMES-eng: 1723
      NUMBER_OF_BYTES : 588307
      NUMBER_OF_BYTES-eng: 588307
      _STATISTICS_WRITING_APP: mkvmerge v7.4.0 ('Circles') 64bit built on Dec 12 2014 12:19:56
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.4.0 ('Circles') 64bit built on Dec 12 2014 12:19:56
      _STATISTICS_WRITING_DATE_UTC: 2014-12-19 13:04:42
      _STATISTICS_WRITING_DATE_UTC-eng: 2014-12-19 13:04:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0.2: Subtitle: [0][0][0][0] / 0x0000 (default)
    Metadata:
      BPS             : 46
      BPS-eng         : 46
      DURATION        : 00:01:01.201000000
      DURATION-eng    : 00:01:01.201000000
      NUMBER_OF_FRAMES: 21
      NUMBER_OF_FRAMES-eng: 21
      NUMBER_OF_BYTES : 354
      NUMBER_OF_BYTES-eng: 354
      _STATISTICS_WRITING_APP: mkvmerge v7.4.0 ('Circles') 64bit built on Dec 12 2014 12:19:56
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.4.0 ('Circles') 64bit built on Dec 12 2014 12:19:56
      _STATISTICS_WRITING_DATE_UTC: 2014-12-19 13:04:42
      _STATISTICS_WRITING_DATE_UTC-eng: 2014-12-19 13:04:42
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
[20:23:11] dxva2:DxFindVideoServiceConversion failed
[20:23:11] scan: decoding previews for title 1
[hevc @ 000000001f9ef9e0] Could not find ref with POC -102
[hevc @ 000000001f9ef9e0] Could not find ref with POC -103
[hevc @ 000000001f9ef9e0] Could not find ref with POC -105
[hevc @ 000000001f9ef9e0] Could not find ref with POC -109
[20:23:11] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 English (AAC) (2.0 ch)
[20:23:12] scan: 10 previews, 1280x720, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[20:23:12] libhb: scan thread found 1 valid title(s)

moneymatt4life · Post by **moneymatt4life** » Fri Dec 19, 2014 4:32 pm

i got stuck at 87% once

don't worry, it should be fixed soon... devs are just starting to incorporate the json api into handbrake, well as of last week

what json is/does is beyond me though

mduell · Post by **mduell** » Fri Dec 19, 2014 4:46 pm

Logs exist, and are required.

Deleted User 11865 · Post by **Deleted User 11865** » Fri Dec 19, 2014 7:57 pm

moneymatt4life wrote:what json is/does is beyond me though

http://en.wikipedia.org/wiki/JSON

jfreiman · Post by **jfreiman** » Sat Dec 20, 2014 8:34 am

I am having the same issue with svn6614 -- Scanning Title stuck at 55% or at 100%

Code: Select all

HandBrake svn6614 (Nightly Build) - 64bit Version
OS: Microsoft Windows NT 6.2.9200.0 - 64bit
CPU: AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
Ram: 15297 MB, 
GPU Information:
  AMD Radeon(TM) R7 Graphics - 14.501.1003.0
Screen: 2560x1080
Temp Dir: C:\Users\john\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\john\AppData\Roaming\HandBrake\HandBrake\0.0.0.6614

-------------------------------------------
[00:29:23] CPU: 
[00:29:23]  - logical processor count: 4
[00:29:23] OpenCL device #1: Advanced Micro Devices, Inc. Spectre
[00:29:23]  - OpenCL version: 2.0 AMD-APP (1642.5)
[00:29:23]  - driver version: 1642.5 (VM)
[00:29:23]  - device type:    GPU
[00:29:23]  - supported:      YES
[00:29:23] Intel Quick Sync Video support: no
[00:29:23] hb_scan: path=E:\Videos\Wedding.avi, title_index=0
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening E:\Videos\Wedding.avi/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening E:\Videos\Wedding.avi/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(E:\Videos\Wedding.avi) failed
[00:29:23] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[00:29:23] dvd: not a dvd - trying as a stream/file instead
Input #0, avi, from 'E:\Videos\Wedding.avi':
  Duration: 01:58:41.31, start: 0.000000, bitrate: 2326 kb/s
    Stream #0.0: Video: mpeg4 (Simple Profile), yuv420p, 720x356 [PAR 32:27 DAR 640:267], 23.58 fps, 29.97 tbn, 30k tbc
    Stream #0.1: Audio: ac3, 48000 Hz, 5.1, fltp, 320 kb/s
[00:29:23] dxva2:DxFindVideoServiceConversion failed
[00:29:23] scan: decoding previews for title 1
[00:29:24] scan: audio 0x1: ac3, rate=48000Hz, bitrate=320000 Unknown (AC3) (5.1 ch)
[00:29:24] scan: 20 previews, 720x356, 29.970 fps, autocrop = 0/0/0/0, aspect 2.40:1, PAR 32:27
[00:29:24] libhb: scan thread found 1 valid title(s)

carbile · Post by **carbile** » Sat Dec 20, 2014 3:29 pm

Windows 7 64 Bit running at 4Ghz, 12GB RAM 75GB Intel SSD C Drive with 23 GB free space available, No other programs running on the desktop.

I have the same problem with the file scanning process stopping before 100% since the nightly builds below.

[nightly build]-6611svn-x86_64-Win_CLI
[nightly build]-svn6611_x86_64-Win_GUI.exe

[nightly build]-svn6614_x86_64-Win_GUI.exe
[nightly build]-6614svn-x86_64-Win_CLI

Here is the log file for one attempt to open a file. The program gets stuck at the same point in the log file each time:

[09:47:26] hb_init: starting libhb thread
[09:47:26] CPU: Intel(R) Core(TM) i7 CPU 965 @ 3.20GHz
[09:47:26] - logical processor count: 8
[09:47:26] OpenCL: library not available
[09:47:26] Intel Quick Sync Video support: no
[09:47:26] hb_scan: path=K:\! Incoming TV !\HandBreak Input\MKV 1\Brad Meltzers Lost History S01E08 White House Cornerstone (1GB).mkv, title_index=0
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening K:\! Incoming TV !\HandBreak Input\MKV 1\Brad Meltzers Lost History S01E08 White House Cornerstone (1GB).mkv/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening K:\! Incoming TV !\HandBreak Input\MKV 1\Brad Meltzers Lost History S01E08 White House Cornerstone (1GB).mkv/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(K:\! Incoming TV !\HandBreak Input\MKV 1\Brad Meltzers Lost History S01E08 White House Cornerstone (1GB).mkv) failed
[09:47:26] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav versi

I had to fall back to nightly version below for the program to work correctly again.

[nightly build]-svn6600_x86_64-Win_GUI.exe
[nightly build]-6601svn-x86_64-Win_CLI

Post by **s55** » Sat Dec 20, 2014 3:51 pm

The nightly builds are not usable at the moment. We are currently changing the API so the app simply won't work correctly until this is done.

Anything after 6602 should be considered unstable for now.

carbile · Post by **carbile** » Sat Dec 20, 2014 4:21 pm

Thank you for your quick response. I am looking forward to the final release in the future. Nice work so far!

jfreiman · Post by **jfreiman** » Sun Dec 21, 2014 2:13 am

s55 wrote:The nightly builds are not usable at the moment. We are currently changing the API so the app simply won't work correctly until this is done.

Anything after 6602 should be considered unstable for now.

Thanks, I'll stay with a working svn6562 build that I had saved until I see the Bug List report an appropriate update.

Lazyncoder · Post by **Lazyncoder** » Sun Dec 21, 2014 6:06 am

Thank you guys

Just wanted to let you know about the problem

Lazyncoder · Post by **Lazyncoder** » Sun Dec 21, 2014 3:53 pm

Problem solved in build svn6630

Post by **s55** » Sun Dec 21, 2014 4:02 pm

There are other issues still, it'll be a while before it fully becomes stable.

arwa · Post by **arwa** » Mon Dec 22, 2014 5:34 am

s55 wrote:There are other issues still, it'll be a while before it fully becomes stable.

how we will know then ?

Deleted User 11865 · Post by **Deleted User 11865** » Mon Dec 22, 2014 4:33 pm

You'll wake up in the middle of the night and you'll know then

arwa · Post by **arwa** » Mon Dec 22, 2014 6:39 pm

Rodeo wrote:You'll wake up in the middle of the night and you'll know then

sorry for my bad english also not familiar with the project release
u will announce in the forum or the website when it become fully stable ?

Deleted User 11865 · Post by **Deleted User 11865** » Mon Dec 22, 2014 6:44 pm

Presumably s55 will post somewhere eventually.

HandBrake

Scanning Freezes at 100%

Scanning Freezes at 100%

Re: Scanning Freezes at 100%

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Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

Re: Scanning Freezes at 100%

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