System Hangs/Freezes
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Please be aware we are now using GitHub for issue tracking and feature requests.
- This section of the forum is now closed to new topics.
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System Hangs/Freezes
I have a PowerMac G4 Digital Audio with a 1.8ghz Sonnet Encore/ST G4 processor upgrade card, a LACIE DVD+-RW with Lightscribe drive, an ATI Radeon 9800 Pro with 128mb VRAM, and 1.5gb of SDRAM. I am using the latest version of OS X 10.4.8.
When I try to rip anything in any format from a DVD, at a random time during the ripping process, my system hangs. The DVD stops spinning and my screen freezes; my mouse cursor won't even move. This is NOT a kernel panic or the little rotating colorful ball. This ONLY happens while ripping something with MediaFork, and I also have the same problem with HandBrake. I have the latest firmware and drivers for my DVD drive, processor upgrade card, and video card. I also have the latest PowerMac G4 firmware. When it happens the mouse and keyboard become useless, so I am forced to manually restart by pressing and holding the power button or pressing the reset button on the face of the system tower.
Any help in this matter will be greatly appreciated. Let me know if I can offer any more information (console logs, etc.). Thanks.
When I try to rip anything in any format from a DVD, at a random time during the ripping process, my system hangs. The DVD stops spinning and my screen freezes; my mouse cursor won't even move. This is NOT a kernel panic or the little rotating colorful ball. This ONLY happens while ripping something with MediaFork, and I also have the same problem with HandBrake. I have the latest firmware and drivers for my DVD drive, processor upgrade card, and video card. I also have the latest PowerMac G4 firmware. When it happens the mouse and keyboard become useless, so I am forced to manually restart by pressing and holding the power button or pressing the reset button on the face of the system tower.
Any help in this matter will be greatly appreciated. Let me know if I can offer any more information (console logs, etc.). Thanks.
Re: System Hangs/Freezes
A good first step in troubleshooting would be to rip the DVD to an image with Mac The Ripper first. Then apply MediaFork and/or HandBrake to the VIDEO_TS folder on the hard drive.bburke wrote:I have a PowerMac G4 Digital Audio with a 1.8ghz Sonnet Encore/ST G4 processor upgrade card, a LACIE DVD+-RW with Lightscribe drive, an ATI Radeon 9800 Pro with 128mb VRAM, and 1.5gb of SDRAM. I am using the latest version of OS X 10.4.8.
When I try to rip anything in any format from a DVD, at a random time during the ripping process, my system hangs. The DVD stops spinning and my screen freezes; my mouse cursor won't even move. This is NOT a kernel panic or the little rotating colorful ball. This ONLY happens while ripping something with MediaFork, and I also have the same problem with HandBrake. I have the latest firmware and drivers for my DVD drive, processor upgrade card, and video card. I also have the latest PowerMac G4 firmware. When it happens the mouse and keyboard become useless, so I am forced to manually restart by pressing and holding the power button or pressing the reset button on the face of the system tower.
Any help in this matter will be greatly appreciated. Let me know if I can offer any more information (console logs, etc.). Thanks.
That would at least let you narrow it down a little bit.
Some newer DVDs have a new (goofy) copy-protection scheme from Macrovision which requires getting your hands on a version 3.0 beta of Mac The Ripper in order to extract them at all. It could be bad sectors on the disks you are trying to rip themselves which are causing your nightmares.
I appreciate your advice; however, I don't have the space to rip an entire DVD's contents onto my hard drive. Furthermore, this happens no matter what DVD I try, and I know my entire DVD collection cannot have bad sectors. And as for copy-protection, this happens even when trying to rip a DVD of a homemade movie.
I tried ripping the entire DVD with MacTheRipper. I then ran MediaFork on the VIDEO_TS folder on my hard drive. However, I'm sorry to report that my system still froze. So, it can't be my DVD drive causing the problems. Also, my system also hangs when I use other programs like iSquint. Could my video card be the culprit?
Clearly MediaFork itself is not the culprit.bburke wrote:Also, my system also hangs when I use other programs like iSquint.
I would tend to start looking at either the G4 processor card or possibly even bad RAM since you are experiencing this with other apps as well. My intuition would be the processor upgrade card.bburke wrote:I have a PowerMac G4 Digital Audio with a 1.8ghz Sonnet Encore/ST G4 processor upgrade card
Without the exact same setup, it would be hard for us to troubleshoot on this end.
I doubt it's the processor, but just to be sure I'll put in the original 533mhz G4 and try again. If the RAM were bad, other memory-intensive processes would also hang the system. Since this only happens when trying to encode videos, I have a feaky sneeling that my graphics card may be malfunctioning, at least in that department. Come to think of it, I have had several kernel panics while playing games like Halo. I don't even think it's a Mac Edition card, but a PC card that was modified for Mac. But one step at a time. I'll swap out the processor and try that. Then I'll put in the original Rage128 video card and try it that way. And then I'll try them both at the same time if I need to. I WILL get to the bottom of this.
It is very unlikely the video card plays a role, as it has no bearing on encoding of video (only playback). I second the notion that the likelihood is with the processor, memory being secondary.
Both could be faulty and yet only show up during video encoding because that particular process tends to place burdens on those components that day-to-day computing activities do not.
Rodney
Both could be faulty and yet only show up during video encoding because that particular process tends to place burdens on those components that day-to-day computing activities do not.
Rodney
Interestingly enough, I found out that Sonnet has been having lots of trouble with its SonnetCache extension under OS X. The company recommends removing it if you are having any problems with it; doing so would likely disable the processor's L3 cache, but perhaps would fix my problems. I uninstalled the extension and rebooted, noticing a dramatic slowdown in boot time. However, now when I run MediaFork, iStat nano reports much less strain on my RAM (before, it showed the RAM bar as full, most of it being red for inactive). That said, although MediaFork just crashed, it didn't take the entire system with it. I will paste the CrashReporter data below for analysis:
I will conduct more tests. Meanwhile, let me know what you think. Thanks.
Code: Select all
Date/Time: 2007-02-21 08:16:06.607 -0600
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: MediaFork
Path: /Applications/MediaFork.app/Contents/MacOS/MediaFork
Parent: WindowServer [86]
Version: 0.8.0b1 (2007021100)
PID: 333
Thread: 10
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93205740 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x93204dd4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93204c40 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9372eae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9372e7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x9372acec -[NSApplication run] + 472
10 com.apple.AppKit 0x9381b87c NSApplicationMain + 452
11 org.mediafork.dynalias 0x000069bc _start + 760
12 org.mediafork.dynalias 0x000066c0 start + 48
Thread 1:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x00011700 thread_func + 300 (mediafork.c:715)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x9002bbc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x900306ac pthread_cond_wait + 480
2 com.apple.Foundation 0x92966300 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x937cb708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x9295f194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 3:
0 libSystem.B.dylib 0x9002e88c kevent + 12
1 com.apple.DesktopServices 0x92872eb0 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc48c4 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 4:
0 libSystem.B.dylib 0x9002bbc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x900306ac pthread_cond_wait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc4ab4 MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x9287352c TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x90bc48c4 PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 5:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x0002b3b8 work_func + 2152 (work.c:270)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 6:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x000ad8c8 ReaderFunc + 432 (reader.c:100)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 7:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x000ad1b0 MuxerFunc + 624 (muxcommon.c:142)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 8:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x0002aae4 work_loop + 88 (work.c:344)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 9:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x0002aae4 work_loop + 88 (work.c:344)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 10 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 org.mediafork.dynalias 0x001ca7e8 x264_macroblock_analyse + 2904 (reader.c:120)
2 org.mediafork.dynalias 0x00066fe4 x264_slice_write + 2932 (fifo.c:207)
3 org.mediafork.dynalias 0x0006ab74 x264_encoder_encode + 6884 (fifo.c:207)
4 org.mediafork.dynalias 0x00015000 encx264Work + 288 (encx264.c:187)
5 org.mediafork.dynalias 0x0002ab04 work_loop + 120 (work.c:351)
6 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
7 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 11:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x0002aae4 work_loop + 88 (work.c:344)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 12:
0 libSystem.B.dylib 0x90040978 mach_wait_until + 8
1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 org.mediafork.dynalias 0x0002aae4 work_loop + 88 (work.c:344)
4 org.mediafork.dynalias 0x00017824 hb_thread_func + 96 (ports.c:270)
5 libSystem.B.dylib 0x9002b508 _pthread_body + 96
Thread 10 crashed with PPC Thread State 64:
srr0: 0x0000000000000000 srr1: 0x000000004200f030 vrsave: 0x0000000000000000
cr: 0x44882248 xer: 0x0000000020000004 lr: 0x00000000001c7e80 ctr: 0x0000000000000000
r0: 0x000000007fffffff r1: 0x00000000f0506f50 r2: 0x000000000000047d r3: 0x00000000f050729c
r4: 0x00000000f0506fc8 r5: 0x0000000000000058 r6: 0x0000000000000010 r7: 0x00000000ffffffbd
r8: 0x0000000000000014 r9: 0x0000000000000003 r10: 0x000000000000047d r11: 0x00000000004f37f4
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x00000000003c0000 r18: 0x0000000000000000 r19: 0x00000000f0507008
r20: 0x00000000f0506fc8 r21: 0x00000000f0506f90 r22: 0x00000000003b8ae4 r23: 0x0000000000000001
r24: 0x00000000f0507124 r25: 0x00000000012f1000 r26: 0x00000000f0507124 r27: 0x0000000000000000
r28: 0x00000000012f1000 r29: 0x0000000000000000 r30: 0x00000000012f1000 r31: 0x0000000000000000
Binary Images Description:
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0x1024000 - 0x1028fff indy.jt.CocoaScriptMenu ??? (1.01) /Users/bryanburke/Library/Frameworks/CocoaScriptMenu.framework/Versions/A/CocoaScriptMenu
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0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 4.0 (129.19) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
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0x92f6b000 - 0x92f80fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92f92000 - 0x93019fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9302d000 - 0x93038fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x93042000 - 0x9306ffff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x93089000 - 0x93098fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x930a4000 - 0x9310afff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9313b000 - 0x9318afff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x931b8000 - 0x931d5fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x931e7000 - 0x931f4fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x931fd000 - 0x9350afff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x93659000 - 0x93665fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936fe000 - 0x9371efff libmx.A.dylib /usr/lib/libmx.A.dylib
0x93724000 - 0x93724fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93726000 - 0x93d59fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940e6000 - 0x94156fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9418f000 - 0x94252fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942a4000 - 0x942a4fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942a6000 - 0x94479fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944cf000 - 0x9450cfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94514000 - 0x94564fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x94708000 - 0x94717fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9471f000 - 0x9472cfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94772000 - 0x9478bfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94b24000 - 0x94b95fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x97b60000 - 0x97c21fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x97c4c000 - 0x97c4dfff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dylib
Model: PowerMac3,4, BootROM 4.2.8f1, 1 processors, PowerPC G4 (0.0), 1.8 GHz, 1.5 GB
Graphics: ATI Radeon 9800 Pro, ATY,R350, AGP, 128 MB
Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-333
Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
Memory Module: DIMM2/J23, 512 MB, SDRAM, PC133-333
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Network Service: AirPort, AirPort, en1
PCI Card: pci1799,7001, sppci_othernetwork, SLOT-5
Parallel ATA Device: IBM-DTLA-305040, 38.35 GB
Parallel ATA Device: TSSTcorpCD/DVDW SH-S162L, 3.01 GB
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Well, I put in the original 533mhz G4 that came with the machine and it encodes fine now, albeit extremely slowly. Furthermore, I thoroughly tested my system's RAM with Memtest OS X (best $1.39 I've ever spent), and I'm glad to report it passed all verifications and tests with flying colors. So, one would logically think the processor is faulty, no? Thanks for all the help; I really appreciate it.
Bryan Burke
Bryan Burke
I just thought I would let you all know that I contacted Sonnet and they gave me an RMA. The tech support guy was very nice and helpful, even telling me that he had had the same problems once on a work machine. So, thank you all for assisting me with this issue and helping me rule out everything else. Being that this isn't a bug specific to MediaFork, you might want to move this topic somewhere else and close it, but that's up to you folks. Thanks again!