HandBrake Keeps Cancelling Out

[Amil-C]

Description of problem or question: HandBrake was working properly over the past couple of days or so up until yesterday, but then it suddenly started canceling jobs with a message saying "Job canceled with 1 error detected".




Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0): I am currently using the latest version of HandBrake, 1.4.2.




Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update): I'm am using HandBrake on my Windows 10 laptop pc.




HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.4.2 (2021100300)
OS: Microsoft Windows NT 10.0.19043.0
CPU: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
Ram: 16143 MB, 
GPU Information:
  Intel(R) UHD Graphics - 27.20.100.9664
  NVIDIA GeForce RTX 2060 - 27.21.14.5206
Screen: 1920x1080
Temp Dir: C:\Users\abodd\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\abodd\AppData\Roaming\HandBrake

-------------------------------------------


 # Starting Scan ...

[12:07:09] hb_init: starting libhb thread
[12:07:09] CPU: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
[12:07:09]  - Intel microarchitecture Comet Lake
[12:07:09]  - logical processor count: 12
[12:07:09] Intel Quick Sync Video support: yes, gpu list: 1
[12:07:09] Intel Quick Sync Video integrated adapter with index 1
[12:07:09]  - Intel Media SDK hardware: API 1.35 (minimum: 1.3)
[12:07:09]  - Decode support:  h264 hevc (8bit: yes, 10bit: yes)
[12:07:09]  - H.264 encoder: yes
[12:07:09]     - preferred implementation: hardware (2) via D3D11
[12:07:09]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[12:07:09]  - H.265 encoder: yes (8bit: yes, 10bit: yes)
[12:07:09]     - preferred implementation: hardware (2) via D3D11
[12:07:09]     - capabilities (hardware):  bpyramid icq vsinfo opt1
[12:07:09] hb_scan: path=C:\Users\abodd\Videos\HandBrake\Avatar - Run-Through 4.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:333: failed opening UDF image C:\Users\abodd\Videos\HandBrake\Avatar - Run-Through 4.mp4
src/libbluray/disc/disc.c:437: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:437: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2646: nav_get_title_list(C:\Users\abodd\Videos\HandBrake\Avatar - Run-Through 4.mp4\) failed
[12:07:09] bd: not a bd - trying as a stream/file instead
libdvdread: DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav: vm: vm: failed to read VIDEO_TS.IFO
[12:07:09] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\abodd\Videos\HandBrake\Avatar - Run-Through 4.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 512
    compatible_brands: mp42iso2mp41
    creation_time   : 2021-10-27T23:35:13.000000Z
    encoder         : HandBrake 1.4.2 2021100300
  Duration: 02:58:09.52, start: 0.000000, bitrate: 2587 kb/s
  Stream #0:0(und): Video: hevc (Main) (hvc1 / 0x31637668), yuv420p(tv, bt709), 1920x1076 [SAR 1:1 DAR 480:269], 2421 kb/s, 23.98 fps, 23.98 tbr, 90k tbn, 23.98 tbc (default)
    Metadata:
      creation_time   : 2021-10-27T23:35:13.000000Z
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 160 kb/s (default)
    Metadata:
      creation_time   : 2021-10-27T23:35:13.000000Z
      handler_name    : Stereo
      vendor_id       : [0][0][0][0]
      title           : Stereo
[12:07:09] scan: decoding previews for title 1
[12:07:09] scan: audio 0x1: aac, rate=48000Hz, bitrate=160722 Unknown (AAC LC) (2.0 ch) (160 kbps)
[12:07:10] scan: 10 previews, 1920x1076, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1
[12:07:10] scan: supported video decoders: avcodec qsv
[12:07:10] libhb: scan thread found 1 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...

[12:07:10] decomb: deinterlaced 1 | blended 0 | unfiltered 0 | total 1

[Woodstock]

We need to see the encode portion of the log where the error occurred. The scan portion does not show a failure.

[Amil-C]

We need to see the encode portion of the log where the error occurred. The scan portion does not show a failure.

Where do I find the encode portion of the log? I tried following the instructions from here to find it, but I can't seem to locate it: https://handbrake.fr/docs/en/latest/hel ... y-log.html.

[Woodstock]

If the encode ran, the log would be in the same location the scan log was.

The exception would be, if you've enabled the option to copy the encode log to the same directory as the output file, AND the encode completed (which you say it hasn't). Then it will be in the output directory, with the same name as the output file, but ".txt" as the file extension.