Error Message

HandBrake for Windows support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
Parcer
Posts: 1
Joined: Mon Jul 26, 2021 10:39 pm

Error Message

Post by Parcer »

Description of problem or question:
Encode Message: Queue Finished with 1 errors or cancellations detected.

Steps to reproduce the problem (If Applicable):
Select Source
Start Encode
Tried reinstalling and multiple reboots

HandBrake version (e.g., 1.0.0):
1.4.0 (2021071800)

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.4.0 (2021071800)
OS: Microsoft Windows NT 10.0.19041.0
CPU: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz
Ram: 16288 MB, 
GPU Information:
  Intel(R) HD Graphics - 9.17.10.4459
Screen: 1920x1080
Temp Dir: C:\Users\SARAH\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\SARAH\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...
[15:29:29] base preset: Fast 1080p30
Remote Process started with Process ID: 1936 using port: 8037. Max Allowed Instances: 1
Worker: Starting HandBrake Engine ...
Worker: Starting Web Server on port 8037 ...
Worker: Unable to start HTTP Server. Maybe the port 8037 is in use?
Worker Exception: System.Net.HttpListenerException (1232): The network location cannot be reached. For information about network troubleshooting, see Windows Help.
   at System.Net.HttpListener.AddPrefixCore(String registeredPrefix)
   at System.Net.HttpListener.AddAllPrefixes()
   at System.Net.HttpListener.Start()
   at HandBrake.Worker.HttpServer..ctor(Dictionary`2 apiCalls, Int32 port, ITokenService tokenService)
Worker is exiting ...


Unable to connect to the HandBrake Worker instance after 10 attempts. Try disabling this option in Tools -> Preferences -> Advanced.

# Job Failed (-10)


User avatar
s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: Error Message

Post by s55 »

Interesting error. The background worker process can't startup due to a networking issue.

In preferences -> advanced -> under "process isolation", you could try a different port number, or just turn process isolation off to work around this.

Is there anything special about the network setup you have? Running any firewall software?
Post Reply