Greetings and Salutations!
My first post here on the forum.
Description of problem or question:
Intel QuickSync/Nvidia NVENC Encoders are for some reason not selectable under Preferences->Video->Encoding.
This means I cannot select these HW encoding codecs for encoding videos.
It is a newly built PC with new hardware that I think should support it.
- Intel 10900K Processor
- 32GB RAM
- Nvidia RTX 2070 Super
- Nvidia 461.40 Drivers
- Windows 10 Home 64bit version 2H2
Steps to reproduce the problem (If Applicable):
The problem is constant, the HW encoding selections are just not clickable.
Everything else in Handbrake works great.
Every video recode I have tried works fine, I just cannot enable any HW encoding.
I have tried upgrading NVidia drivers to the latest.
I have tried re-installing the latest Handbrake and reboot several times.
HandBrake version (e.g., 1.0.0):
Handbrake 1.3.3 (2020061300)
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 Home 64bit version 2H2.
All latest Windows updates applied.
HandBrake Activity Log ***required***
HandBrake 1.3.3 (2020061300)
OS: Microsoft Windows NT 10.0.19042.0
CPU: Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz
Ram: 32663 MB,
GPU Information:
NVIDIA GeForce RTX 2070 SUPER - 27.21.14.6140
Screen: 2560x1600
Temp Dir: C:\Users\Gollum\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\Gollum\AppData\Roaming\HandBrake
Questions
- Does anyone know what could be causing this?
- Is there a way to work around it?
Intel QuickSync/Nvidia NVENC Encoders not selectable
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An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Re: Intel QuickSync/Nvidia NVENC Encoders not selectable
1. Intel QuickSync requires Intel onboard graphics to be enabled. It's not on your system. Likely disabled in the BIOS.
2. For nvenc, make sure it's enabled in preferences -> video.
2. For nvenc, make sure it's enabled in preferences -> video.
Re: Intel QuickSync/Nvidia NVENC Encoders not selectable
Many thanks for the quick reply!
"2. For nvenc, make sure it's enabled in preferences -> video."
This is precisely what I have a problem with, the Nvidia NVENC option in "preferences -> video" cannot be selected.
The RTX 2070 Super works perfectly for all other things (games/programs), so I don't think it's the video card.
"2. For nvenc, make sure it's enabled in preferences -> video."
This is precisely what I have a problem with, the Nvidia NVENC option in "preferences -> video" cannot be selected.
The RTX 2070 Super works perfectly for all other things (games/programs), so I don't think it's the video card.
Re: Intel QuickSync/Nvidia NVENC Encoders not selectable
Assuming they've not released another busted driver (they do from time to time), the only other thing I can think of is you got a "SafeMode" version from Github or some site other than HandBrake.fr where it's not compiled with nvenc support.
Re: Intel QuickSync/Nvidia NVENC Encoders not selectable
That was it, I must have got it from Github.
I just downloaded it from the frontpage of HandBrake.fr and re-installed it.
Now the option for Nvidia NVENC option is selectable.
Thank you so much!!!
I just downloaded it from the frontpage of HandBrake.fr and re-installed it.
Now the option for Nvidia NVENC option is selectable.
Thank you so much!!!
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- Joined: Thu Feb 25, 2021 12:22 pm
Re: Intel QuickSync/Nvidia NVENC Encoders not selectable
lol. Yep, it was easy Was the same problem. Big thx for helping.