Handbrake stops running

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delaneyhjdswdfgs@gmail.com
New User
Posts: 1
Joined: Mon Feb 22, 2021 10:49 am

Handbrake stops running

Post by delaneyhjdswdfgs@gmail.com »

Description of problem or question:

Handbrake stops always when it starts to encode. It just ends without any message it just close.
I cannot find the file to deinstall .net framework.
but i find no way to deinstall and install the framework again. And the activitiy log tells me nothing to solve the problem

Steps to reproduce the problem (If Applicable):

i just start again to encode

HandBrake version (e.g., 1.0.0):

1.3.3 (2020061300)
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Microsoft Windows NT 10.0.19042.0

HandBrake Activity Log ***required*** (see How-to get an activity log)
GPU Information:
AMD Radeon HD 7600M Series - 15.301.1901.0
Intel(R) HD Graphics 4000 - 10.18.10.5059

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.
If you are unable to do so, please state why so we can help you.
# Starting Encode ...

[12:35:52] base preset: Apple 720p30 Surround
[00:35:52] hb_init: starting libhb thread
[00:35:52] Starting work at: Mon Oct 26 00:35:52 2020
[00:35:52] 1 job(s) to process
[00:35:52] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0.0,
"Encoder": "av_aac",
"Gain": 0.0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
},
{
"Bitrate": 640,
"DRC": 0.0,
"Encoder": "ac3",
"Gain": 0.0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:eac3",
"copy:flac",
"copy:mp3",
"copy:truehd"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Kapitel 1"
}
],
"ChapterMarkers": true,
"AlignAVStart": false,
"File": "C:\\Users\\roger\\Downloads\\GoT 8\\20201025 162847(1).mp4",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": "av_mp4"
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 12,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "720",
"width": "1280"
}
},
{
"ID": 6,
"Settings": {
"mode": "2",
"rate": "27000000/900000"
}
}
]
},
"PAR": {
"Num": 81,
"Den": 256
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 1
},
"Title": 1,
"Path": "C:\\Users\\roger\\Desktop\\20201025_162847.mp4"
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": true
},
"SubtitleList": []
},
"Video": {
"Encoder": "x264",
"Level": "3.1",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "medium",
"Profile": "high",
"Quality": 21.0,
"QSV": {
"Decode": true,
"AsyncDepth": 0
}
}
}
[00:35:52] CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
[00:35:52] - Intel microarchitecture Ivy Bridge
[00:35:52] - logical processor count: 8
[00:35:52] Intel Quick Sync Video support: yes
[00:35:52] - Intel Media SDK hardware: API 1.11 (minimum: 1.3)
[00:35:52] - H.264 encoder: yes
[00:35:52] - preferred implementation: hardware (any) via D3D11
[00:35:52] - capabilities (hardware): vsinfo opt1 opt2+extbrc+ib_adapt+nmpslice
[00:35:52] - H.265 encoder: no
[00:35:52] hb_scan: path=C:\Users\roger\Desktop\20201025_162847.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image C:\Users\roger\Desktop\20201025_162847.mp4
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(C:\Users\roger\Desktop\20201025_162847.mp4\) failed
[00:35:52] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[00:35:52] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\roger\Desktop\20201025_162847.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: isommp42
creation_time : 2020-10-25T15:32:16.000000Z
location : +51.4972+006.5319/
location-eng : +51.4972+006.5319/
com.android.version: 10
com.android.capture.fps: 30.000000
Duration: 00:03:27.55, start: 0.000000, bitrate: 28257 kb/s
Stream #0:0(eng): Video: hevc (Main) (hvc1 / 0x31637668), yuv420p(tv, bt709/bt709/smpte170m), 3840x2160, 27997 kb/s, SAR 1:1 DAR 16:9, 29.97 fps, 30 tbr, 90k tbn, 90k tbc (default)
Metadata:
rotate : 90
creation_time : 2020-10-25T15:32:16.000000Z
handler_name : VideoHandle
Side data:
displaymatrix: rotation of -90.00 degrees
Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 256 kb/s (default)
Metadata:
creation_time : 2020-10-25T15:32:16.000000Z
handler_name : SoundHandle
[00:35:52] scan: decoding previews for title 1
[00:35:52] scan: audio 0x1: aac, rate=48000Hz, bitrate=256002 English (AAC LC) (2.0 ch) (256 kbps)
[00:35:52] Auto-Rotating video 270 degrees
[00:35:55] scan: 10 previews, 2160x3840, 29.974 fps, autocrop = 0/0/0/0, aspect 1:1.78, PAR 1:1
[00:35:55] scan: supported video decoders: avcodec qsv
[00:35:55] libhb: scan thread found 1 valid title(s)
[00:35:55] Skipping subtitle scan. No suitable subtitle tracks.
[00:35:55] Starting Task: Encoding Pass
[00:35:55] work: only 1 chapter, disabling chapter markers
[00:35:55] job configuration:
[00:35:55] * source
[00:35:55] + C:\Users\roger\Desktop\20201025_162847.mp4
[00:35:55] + title 1, chapter(s) 1 to 1
[00:35:55] + container: mov,mp4,m4a,3gp,3g2,mj2
[00:35:55] + data rate: 28257 kbps
[00:35:55] * destination
[00:35:55] + C:\Users\roger\Downloads\GoT 8\20201025 162847(1).mp4
[00:35:55] + container: MPEG-4 (libavformat)
[00:35:55] * video track
[00:35:55] + decoder: hevc_qsv
[00:35:55] + bitrate 27997 kbps
[00:35:55] + filters
[00:35:55] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[00:35:55] + Decomb (mode=39)
[00:35:55] + Framerate Shaper (mode=2:rate=27000000/900000)
[00:35:55] + frame rate: 29.974 fps -> peak rate limited to 30.000 fps
[00:35:55] + Crop and Scale (width=1280:height=720:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[00:35:55] + source: 2160 * 3840, crop (0/0/0/0): 2160 * 3840, scale: 1280 * 720
[00:35:55] + Output geometry
[00:35:55] + storage dimensions: 1280 x 720
[00:35:55] + pixel aspect ratio: 81 : 256
[00:35:55] + display dimensions: 405 x 720
[00:35:55] + encoder: H.264 (libx264)
[00:35:55] + preset: medium
[00:35:55] + profile: high
[00:35:55] + level: 3.1
[00:35:55] + quality: 21.00 (RF)
[00:35:55] + color profile: 1-6-1
[00:35:55] * audio track 1
[00:35:55] + decoder: English (AAC LC) (2.0 ch) (256 kbps) (track 1, id 0x1)
[00:35:55] + bitrate: 256 kbps, samplerate: 48000 Hz
[00:35:55] + mixdown: Stereo
[00:35:55] + dither: none
[00:35:55] + encoder: AAC (libavcodec)
[00:35:55] + bitrate: 160 kbps, samplerate: 48000 Hz
[00:35:55] * audio track 2
[00:35:55] + decoder: English (AAC LC) (2.0 ch) (256 kbps) (track 1, id 0x1)
[00:35:55] + bitrate: 256 kbps, samplerate: 48000 Hz
[00:35:55] + mixdown: Stereo
[00:35:55] + dither: none
[00:35:55] + encoder: AC3 (libavcodec)
[00:35:55] + bitrate: 640 kbps, samplerate: 48000 Hz
[00:35:55] hb_d3d11va_device_check: QSV adapter with id 1 has been found
[00:35:55] sync: expecting 6221 video frames
[00:35:55] encx264: min-keyint: 30, keyint: 300
[00:35:55] encx264: encoding at constant RF 21.000000
[00:35:55] encx264: unparsed options: level=3.1:vbv-bufsize=17500:vbv-maxrate=17500
x264 [info]: using SAR=81/256
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
x264 [info]: profile High, level 3.1, 4:2:0, 8-bit
Woodstock
Veteran User
Posts: 4614
Joined: Tue Aug 27, 2013 6:39 am

Re: Handbrake stops running

Post by Woodstock »

If Windows is closing it, there should be a message in the Event Viewer that matches the time it closed the program, with more information.
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: Handbrake stops running

Post by rollin_eng »

You could try turning off the qsv decoder in the preferences.
gpiyush73
Posts: 1
Joined: Thu Mar 25, 2021 12:19 am

Re: Handbrake stops running

Post by gpiyush73 »

I was using HandBrake software for the past 2-3 months but few days it suddenly stopped working. Trying to open but it's not opening and even not showing any error message. Tried reinstalling the software and also formatted the win10 as well but still not working. Can anyone please help?
Woodstock
Veteran User
Posts: 4614
Joined: Tue Aug 27, 2013 6:39 am

Re: Handbrake stops running

Post by Woodstock »

gpiyush73, not with the information you've provided.

As your issue is unlikely to be identical to the OP's, please start a new topic, and follow the instructions in the message template to give us a chance to help you.
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