H265 QSV on the newer intel i9-10900K

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tranle
Posts: 38
Joined: Mon Jul 23, 2012 1:08 am

H265 QSV on the newer intel i9-10900K

Post by tranle »

Description of problem or question:
I have just updated to a new i9-10900K (motherboard and cpu) and my encoding with H265 QSV is not working any more.
The H264 QSV is still working.

It could be a problem with my environment or
It could be a problem with Intel library so has anybody did a successful encoding using Intel QSV H265 and the newer cpu ?



Steps to reproduce the problem (If Applicable):
* using Windows 10 version 2005 build 20161.1000
* using Handbrake nightly build: HandBrake-20200630-c3e2d6b5d_x86_64-Win_GUI.exe
* encode using Video Codec: H.265 (Intel QSV)


HandBrake version (e.g., 1.0.0):
nightly build: HandBrake-20200630-c3e2d6b5d_x86_64-Win_GUI.exe



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
using Windows 10 version 2005 build 20161.1000
intel driver version: Intel® UHD Graphics 630 - 27.20.100.8425
nvidia driver version: 451.67 (not used for this test)



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake Nightly 20200630202524-c3e2d6b5d-master (2020063001)
OS: Microsoft Windows NT 6.2.9200.0
CPU: Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz
Ram: 32383 MB, 
GPU Information:
  NVIDIA GeForce RTX 2080 SUPER - 27.21.14.5167
  Intel(R) UHD Graphics 630 - 27.20.100.8425
Screen: 3840x2160
Temp Dir: C:\Users\tranle\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake Nightly
Data Dir: C:\Users\tranle\AppData\Roaming\HandBrake\Nightly

-------------------------------------------


# Starting Encode ...
[21:40:47] base preset: H.265 MKV 1080p (Modified)
Remote Process started with Process ID: 26792 and port: 8037
Worker: Starting HandBrake Engine ...
Worker: Starting Web Server on port 8037 ...
Worker: Server Started
[21:40:47] Compile-time hardening features are enabled
[21:40:48] Nvenc version 10.0

[21:40:48] Nvenc version 10.0

[21:40:48] hb_init: starting libhb thread
[21:40:48] Starting work at: Sun Jul 12 21:40:48 2020
[21:40:48] 1 job(s) to process
[21:40:48] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": "ac3",
        "Gain": 0.0,
        "Mixdown": 4,
        "NormalizeMixLevel": false,
        "Samplerate": 48000,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:dtshd",
      "copy:truehd"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "E:\\Videos\\movies\\Preparez.Vos.Mouchoirs.1978.Dvdrip.Xvid.Ac3-1.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "av_mkv"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 12,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "400",
          "width": "656"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "1"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "I:\\media\\Bertrand Blier - Preparez vos mouchoirs (1978)\\Preparez.vos.mouchoirs.1978.DVDRip.XviD.AC3.avi"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "qsv_h265",
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "lowpower=1",
    "Preset": "balanced",
    "Profile": "auto",
    "Quality": 18.0,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[21:40:48] CPU: Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz
[21:40:48]  - logical processor count: 20
[21:40:48] Intel Quick Sync Video support: yes
[21:40:48]  - Intel Media SDK hardware: API 1.32 (minimum: 1.3)
[21:40:48]  - H.264 encoder: yes
[21:40:48]     - preferred implementation: hardware (any) via D3D11
[21:40:48]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[21:40:48]  - H.265 encoder: yes (8bit: yes, 10bit: yes)
[21:40:48]     - preferred implementation: hardware (any) via D3D11
[21:40:48]     - capabilities (hardware):  bpyramid icq vsinfo opt1
[21:40:48] hb_scan: path=I:\media\Bertrand Blier - Preparez vos mouchoirs (1978)\Preparez.vos.mouchoirs.1978.DVDRip.XviD.AC3.avi, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image I:\media\Bertrand Blier - Preparez vos mouchoirs (1978)\Preparez.vos.mouchoirs.1978.DVDRip.XviD.AC3.avi
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(I:\media\Bertrand Blier - Preparez vos mouchoirs (1978)\Preparez.vos.mouchoirs.1978.DVDRip.XviD.AC3.avi\) failed
[21:40:48] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[21:40:48] dvd: not a dvd - trying as a stream/file instead
Input #0, avi, from 'I:\media\Bertrand Blier - Preparez vos mouchoirs (1978)\Preparez.vos.mouchoirs.1978.DVDRip.XviD.AC3.avi':
  Metadata:
    encoder         : VirtualDubMod 1.5.10.2 (build 2540/release)
  Duration: 01:44:15.96, start: 0.000000, bitrate: 2010 kb/s
    Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 656x400 [SAR 1:1 DAR 41:25], 1808 kb/s, 25 fps, 25 tbr, 25 tbn, 25 tbc
    Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, stereo, fltp, 192 kb/s
[21:40:48] scan: decoding previews for title 1
[21:40:48] scan: audio 0x1: ac3, rate=48000Hz, bitrate=192000 Unknown (AC3) (2.0 ch) (192 kbps)
[21:40:48] scan: 10 previews, 656x400, 25.000 fps, autocrop = 0/0/0/0, aspect 1.64:1, PAR 1:1
[21:40:48] libhb: scan thread found 1 valid title(s)
[21:40:48] Starting Task: Encoding Pass
[21:40:48] Skipping crop/scale filter
[21:40:48] work: only 1 chapter, disabling chapter markers
[21:40:48] job configuration:
[21:40:48]  * source
[21:40:48]    + I:\media\Bertrand Blier - Preparez vos mouchoirs (1978)\Preparez.vos.mouchoirs.1978.DVDRip.XviD.AC3.avi
[21:40:48]    + title 1, chapter(s) 1 to 1
[21:40:48]    + container: avi
[21:40:48]    + data rate: 2010 kbps
[21:40:48]  * destination
[21:40:48]    + E:\Videos\movies\Preparez.Vos.Mouchoirs.1978.Dvdrip.Xvid.Ac3-1.mkv
[21:40:48]    + container: Matroska (libavformat)
[21:40:48]  * video track
[21:40:48]    + decoder: mpeg4
[21:40:48]      + bitrate 1808 kbps
[21:40:48]    + filter
[21:40:48]      + Framerate Shaper (mode=1)
[21:40:48]        + frame rate: 25.000 fps -> constant 25.000 fps
[21:40:48]    + Output geometry
[21:40:48]      + storage dimensions: 656 x 400
[21:40:48]      + pixel aspect ratio: 1 : 1
[21:40:48]      + display dimensions: 656 x 400
[21:40:48]    + encoder: H.265 (Intel Media SDK)
[21:40:48]      + preset:  balanced
[21:40:48]      + options: lowpower=1
[21:40:48]      + profile: auto
[21:40:48]      + level:   auto
[21:40:48]      + quality: 18.00 (ICQ)
[21:40:48]      + color profile: 5-1-6
[21:40:48]  * audio track 1
[21:40:48]    + decoder: Unknown (AC3) (2.0 ch) (192 kbps) (track 1, id 0x1)
[21:40:48]      + bitrate: 192 kbps, samplerate: 48000 Hz
[21:40:48]    + mixdown: Stereo
[21:40:48]    + dither: none
[21:40:48]    + encoder: AC3 (libavcodec)
[21:40:48]      + bitrate: 160 kbps, samplerate: 48000 Hz
[21:40:48] sync: expecting 156399 video frames
[21:40:48] hb_d3d11va_device_check: QSV adapter with id 1 has been found
encqsvInit: MFXVideoENCODE_Init failed (-3)
Failure to initialise thread 'Quick Sync Video encoder (Intel Media SDK)'
[21:40:48] vfr: 0 frames output, 0 dropped and 0 duped for CFR/PFR
[21:40:48] vfr: lost time: 0 (0 frames)
[21:40:48] vfr: gained time: 0 (0 frames) (0 not accounted for)
[21:40:48] ac3-decoder done: 0 frames, 0 decoder errors
[21:40:48] mpeg4-decoder done: 0 frames, 0 decoder errors
[21:40:48] sync: got 0 frames, 156399 expected
[21:40:48] Finished work at: Sun Jul 12 21:40:48 2020
[21:40:48] libhb: work result = 3

# Job Failed to Initialise. Check log and input settings (3)


User avatar
Rodeo
HandBrake Team
Posts: 12534
Joined: Tue Mar 03, 2009 8:55 pm

Re: H265 QSV on the newer intel i9-10900K

Post by Rodeo »

Try disabling "low power" encoding in HandBrake settings.

ezsdfl
Posts: 3
Joined: Tue Jul 14, 2020 2:33 am

Re: H265 QSV on the newer intel i9-10900K

Post by ezsdfl »

I'm having similar issues with H.264 (haven't tried H.265); I've lost the ability to encode on my i7-10700K. I've just posted a thread as well. As for Rodeo's comment, where is the "low power" encoding setting? I can't find it in Preferences or in any of the tabs.

tranle
Posts: 38
Joined: Mon Jul 23, 2012 1:08 am

Re: H265 QSV on the newer intel i9-10900K

Post by tranle »

Where is that setting for 'Low power' encoding ?
Is that in preference->advanced->priority level: low ?

User avatar
Rodeo
HandBrake Team
Posts: 12534
Joined: Tue Mar 03, 2009 8:55 pm

Re: H265 QSV on the newer intel i9-10900K

Post by Rodeo »

I don't use Windows, but it's somewhere (near the other QSV settings, presumably).

User avatar
s55
HandBrake Team
Posts: 9786
Joined: Sun Dec 24, 2006 1:05 pm

Re: H265 QSV on the newer intel i9-10900K

Post by s55 »

There is no low power option in 1.3.x
Only the nighties

But it's beside the QuickSync options in preferences => Video on the nightly snapshots.

tranle
Posts: 38
Joined: Mon Jul 23, 2012 1:08 am

Re: H265 QSV on the newer intel i9-10900K

Post by tranle »

Ok found it and it seems to working if I uncheck that option of:
Preferences -> Video -> Enable Low Power QuickSync Hardware

Thanks.

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