Quicksync decode of H265 not working?

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g8rjacket
Posts: 2
Joined: Sat Jun 13, 2020 6:52 pm

Quicksync decode of H265 not working?

Post by g8rjacket »

Description of problem or question:

When I am converting 4K H265 to 1080p H264 and I leave the Quicksync decode enabled in the Preferences, the audio is encoded correctly but the video does not. The resulting file is audio only. When I turn off Quicksync decode in Preferences, everything is good.

I was hoping to get some efficiency from the Intel embedded GPU. The blank video occurs on the three 4K H265 files I tried and on both of my PCs with latest version of HandBrake and Windows 10 (i5-4670 and i5-9600k).

Does this feature not work? Or have I set up HB incorrectly?

Steps to reproduce the problem (If Applicable):

This same result happens on every 4K H265 10 bit file I tried to convert to H264 on both of my Windows 10 machines. When I turn off the quicksync decode it works on all source files on both machines.


HandBrake version (e.g., 1.0.0):

1.3.2


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 10 1903

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.3.2 (2020050300)
OS: Microsoft Windows NT 10.0.18362.0
CPU: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
Ram: 15302 MB, 
GPU Information:
  Intel(R) HD Graphics 4600 - 20.19.15.5126
Screen: 1920x1080
Temp Dir: C:\Users\Dan\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\Dan\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...

[02:36:49] base preset: QSV sas 1080p Quality High4.0
[14:36:49] hb_init: starting libhb thread
[14:36:49] Starting work at: Sat Jun 13 14:36:49 2020
[14:36:49] 1 job(s) to process
[14:36:49] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": "av_aac",
        "Gain": 0.0,
        "Mixdown": 4,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Name": "TrueHD Atmos 7.1",
        "Track": 0,
        "DitherMethod": 0
      },
      {
        "Bitrate": 640,
        "DRC": 0.0,
        "Encoder": "ac3",
        "Gain": 0.0,
        "Mixdown": 7,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Name": "TrueHD Atmos 7.1",
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:eac3",
      "copy:flac",
      "copy:mp3",
      "copy:truehd"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Opening Logo"
      },
      {
        "Name": "The Rise Of Skywalker"
      },
      {
        "Name": "Kylo Ren's Quest"
      },
      {
        "Name": "Exegol"
      },
      {
        "Name": "Millenium Falcon Mission"
      },
      {
        "Name": "Pursuit Of The Falcon"
      },
      {
        "Name": "Rey's Training Course"
      },
      {
        "Name": "General Leia"
      },
      {
        "Name": "The Falcon's Back"
      },
      {
        "Name": "Spy Message"
      },
      {
        "Name": "\"We Go Together\""
      },
      {
        "Name": "Ren Reforged"
      },
      {
        "Name": "Pasaana Festival"
      },
      {
        "Name": "General Calrissian"
      },
      {
        "Name": "Speeder Chase"
      },
      {
        "Name": "Buried Secrets"
      },
      {
        "Name": "Power Unleashed"
      },
      {
        "Name": "Aftermath"
      },
      {
        "Name": "\"In This Till The End\""
      },
      {
        "Name": "Meeting Zorii"
      },
      {
        "Name": "Babu Firk's Workshop"
      },
      {
        "Name": "Into The Destroyer"
      },
      {
        "Name": "Revelations"
      },
      {
        "Name": "Repercussions"
      },
      {
        "Name": "To Kef Bir"
      },
      {
        "Name": "Jannah"
      },
      {
        "Name": "The Emperor's Vault"
      },
      {
        "Name": "The Duel"
      },
      {
        "Name": "Remembrance"
      },
      {
        "Name": "The Final Order Begins"
      },
      {
        "Name": "The Destiny Of A Jedi"
      },
      {
        "Name": "Battle Plans"
      },
      {
        "Name": "Welcome To Exegol"
      },
      {
        "Name": "Drop Zone"
      },
      {
        "Name": "Throne Of The Sith"
      },
      {
        "Name": "Dark Turn"
      },
      {
        "Name": "Dyad In The Force"
      },
      {
        "Name": "The Galaxy Responds"
      },
      {
        "Name": "Emperor Reborn"
      },
      {
        "Name": "Last Chance"
      },
      {
        "Name": "Ben"
      },
      {
        "Name": "Victory"
      },
      {
        "Name": "Saga's End"
      },
      {
        "Name": "End Credits"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": true,
    "File": "D:\\from handbrake\\Star Wars Episode IX - The Rise Of Skywalker [quicksync decode qsv hi 20qp].mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "av_mp4"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 12,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "1608",
          "width": "3840"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "0"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 9,
      "End": 10
    },
    "Title": 1,
    "Path": "\\\\DAN-2020-PC\\Movie Disk\\4K\\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": true,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "qsv_h264",
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "quality",
    "Profile": "high",
    "Quality": 20.0,
    "QSV": {
      "Decode": true,
      "AsyncDepth": 0
    }
  }
}
[14:36:49] CPU: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
[14:36:49]  - Intel microarchitecture Haswell
[14:36:49]  - logical processor count: 4
[14:36:49] Intel Quick Sync Video support: yes
[14:36:49]  - Intel Media SDK hardware: API 1.20 (minimum: 1.3)
[14:36:49]  - H.264 encoder: yes
[14:36:49]     - preferred implementation: hardware (any) via D3D11
[14:36:49]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[14:36:49]  - H.265 encoder: no
[14:36:49] hb_scan: path=\\DAN-2020-PC\Movie Disk\4K\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image \\DAN-2020-PC\Movie Disk\4K\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(\\DAN-2020-PC\Movie Disk\4K\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv\) failed
[14:36:49] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[14:36:49] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '\\DAN-2020-PC\Movie Disk\4K\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv':
  Metadata:
    title           : Star Wars: Episode IX - The Rise of Skywalker 4K
    creation_time   : 2020-04-05T08:22:50.000000Z
    ENCODER         : Lavf58.29.100
  Duration: 02:21:43.81, start: 0.000000, bitrate: 17846 kb/s
    Chapter #0:0: start 0.000000, end 9.384000
    Metadata:
      title           : Opening Logo
    Chapter #0:1: start 9.384000, end 101.184000
    Metadata:
      title           : The Rise Of Skywalker
    Chapter #0:2: start 101.184000, end 228.061000
    Metadata:
      title           : Kylo Ren's Quest
    Chapter #0:3: start 228.061000, end 403.153000
    Metadata:
      title           : Exegol
    Chapter #0:4: start 403.153000, end 506.881000
    Metadata:
      title           : Millenium Falcon Mission
    Chapter #0:5: start 506.881000, end 605.271000
    Metadata:
      title           : Pursuit Of The Falcon
    Chapter #0:6: start 605.271000, end 768.268000
    Metadata:
      title           : Rey's Training Course
    Chapter #0:7: start 768.268000, end 834.083000
    Metadata:
      title           : General Leia
    Chapter #0:8: start 834.083000, end 917.583000
    Metadata:
      title           : The Falcon's Back
    Chapter #0:9: start 917.583000, end 1033.407000
    Metadata:
      title           : Spy Message
    Chapter #0:10: start 1033.407000, end 1165.331000
    Metadata:
      title           : "We Go Together"
    Chapter #0:11: start 1165.331000, end 1288.579000
    Metadata:
      title           : Ren Reforged
    Chapter #0:12: start 1288.579000, end 1527.860000
    Metadata:
      title           : Pasaana Festival
    Chapter #0:13: start 1527.860000, end 1635.175000
    Metadata:
      title           : General Calrissian
    Chapter #0:14: start 1635.175000, end 1841.631000
    Metadata:
      title           : Speeder Chase
    Chapter #0:15: start 1841.631000, end 2149.105000
    Metadata:
      title           : Buried Secrets
    Chapter #0:16: start 2149.105000, end 2498.079000
    Metadata:
      title           : Power Unleashed
    Chapter #0:17: start 2498.079000, end 2595.510000
    Metadata:
      title           : Aftermath
    Chapter #0:18: start 2595.510000, end 2728.643000
    Metadata:
      title           : "In This Till The End"
    Chapter #0:19: start 2728.643000, end 2904.693000
    Metadata:
      title           : Meeting Zorii
    Chapter #0:20: start 2904.693000, end 3277.733000
    Metadata:
      title           : Babu Firk's Workshop
    Chapter #0:21: start 3277.733000, end 3529.276000
    Metadata:
      title           : Into The Destroyer
    Chapter #0:22: start 3529.276000, end 3774.771000
    Metadata:
      title           : Revelations
    Chapter #0:23: start 3774.771000, end 3983.334000
    Metadata:
      title           : Repercussions
    Chapter #0:24: start 3983.334000, end 4194.691000
    Metadata:
      title           : To Kef Bir
    Chapter #0:25: start 4194.691000, end 4387.550000
    Metadata:
      title           : Jannah
    Chapter #0:26: start 4387.550000, end 4703.782000
    Metadata:
      title           : The Emperor's Vault
    Chapter #0:27: start 4703.782000, end 5021.350000
    Metadata:
      title           : The Duel
    Chapter #0:28: start 5021.350000, end 5223.093000
    Metadata:
      title           : Remembrance
    Chapter #0:29: start 5223.093000, end 5423.293000
    Metadata:
      title           : The Final Order Begins
    Chapter #0:30: start 5423.293000, end 5700.945000
    Metadata:
      title           : The Destiny Of A Jedi
    Chapter #0:31: start 5700.945000, end 5927.922000
    Metadata:
      title           : Battle Plans
    Chapter #0:32: start 5927.922000, end 6036.030000
    Metadata:
      title           : Welcome To Exegol
    Chapter #0:33: start 6036.030000, end 6183.427000
    Metadata:
      title           : Drop Zone
    Chapter #0:34: start 6183.427000, end 6328.155000
    Metadata:
      title           : Throne Of The Sith
    Chapter #0:35: start 6328.155000, end 6528.230000
    Metadata:
      title           : Dark Turn
    Chapter #0:36: start 6528.230000, end 6807.843000
    Metadata:
      title           : Dyad In The Force
    Chapter #0:37: start 6807.843000, end 6930.924000
    Metadata:
      title           : The Galaxy Responds
    Chapter #0:38: start 6930.924000, end 7143.178000
    Metadata:
      title           : Emperor Reborn
    Chapter #0:39: start 7143.178000, end 7297.916000
    Metadata:
      title           : Last Chance
    Chapter #0:40: start 7297.916000, end 7520.596000
    Metadata:
      title           : Ben
    Chapter #0:41: start 7520.596000, end 7782.733000
    Metadata:
      title           : Victory
    Chapter #0:42: start 7782.733000, end 7946.063000
    Metadata:
      title           : Saga's End
    Chapter #0:43: start 7946.063000, end 8503.789000
    Metadata:
      title           : End Credits
    Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1608 [SAR 1:1 DAR 160:67], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
      DURATION        : 02:21:43.789000000
    Stream #0:1(eng): Audio: truehd, 48000 Hz, 7.1, s32 (24 bit) (default)
    Metadata:
      title           : TrueHD Atmos 7.1
      DURATION        : 02:21:43.777000000
    Stream #0:2(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      title           : AC3 5.1
      DURATION        : 02:21:43.808000000
    Stream #0:3(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : English
      DURATION        : 02:12:07.878000000
    Stream #0:4(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : English (SDH)
      DURATION        : 02:12:07.920000000
    Stream #0:5(chi): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Chinese (Cantonese)
      DURATION        : 02:21:22.015000000
    Stream #0:6(chi): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Chinese (Mandarin Traditional)
      DURATION        : 02:21:21.974000000
    Stream #0:7(dan): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Danish
      DURATION        : 02:21:22.057000000
    Stream #0:8(fin): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Finnish
      DURATION        : 02:21:21.974000000
    Stream #0:9(fre): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : French
      DURATION        : 02:21:21.974000000
    Stream #0:10(kor): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Korean
      DURATION        : 02:12:08.254000000
    Stream #0:11(nor): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Norwegian
      DURATION        : 02:21:22.057000000
    Stream #0:12(por): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Portuguese (Brazilian)
      DURATION        : 02:21:22.015000000
    Stream #0:13(spa): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Spanish (Latin American)
      DURATION        : 02:12:08.337000000
    Stream #0:14(swe): Subtitle: hdmv_pgs_subtitle
    Metadata:
      title           : Swedish
      DURATION        : 02:21:21.974000000
[14:36:49] scan: decoding previews for title 1
[14:36:49] scan: audio 0x1: truehd, rate=48000Hz, bitrate=1 English (TrueHD) (7.1 ch)
[14:36:49] scan: audio 0x2: ac3, rate=48000Hz, bitrate=640000 English (AC3) (5.1 ch) (640 kbps)
[14:36:52] scan: 10 previews, 3840x1608, 23.976 fps, autocrop = 0/0/0/0, aspect 2.39:1, PAR 1:1
[14:36:52] scan: supported video decoders: avcodec qsv
[14:36:52] libhb: scan thread found 1 valid title(s)
[14:36:52] Starting Task: Subtitle Scan
[14:36:52] Skipping vfr filter
[14:36:52] Skipping crop/scale filter
[14:36:52] job configuration:
[14:36:52]  * source
[14:36:52]    + \\DAN-2020-PC\Movie Disk\4K\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv
[14:36:52]    + title 1, chapter(s) 9 to 10
[14:36:52]    + container: matroska,webm
[14:36:52]    + data rate: 17846 kbps
[14:36:52]  * destination
[14:36:52]    + D:\from handbrake\Star Wars Episode IX - The Rise Of Skywalker [quicksync decode qsv hi 20qp].mp4
[14:36:52]    + container: MPEG-4 (libavformat)
[14:36:52]      + align initial A/V stream timestamps
[14:36:52]      + chapter markers
[14:36:52]  * video track
[14:36:52]    + decoder: hevc_qsv
[14:36:52]    + filters
[14:36:52]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[14:36:52]      + Decomb (mode=39)
[14:36:52]    + Output geometry
[14:36:52]      + storage dimensions: 3840 x 1608
[14:36:52]      + pixel aspect ratio: 1 : 1
[14:36:52]      + display dimensions: 3840 x 1608
[14:36:52]  * Foreign Audio Search: Render/Burn-in, Forced Only
[14:36:52]    + subtitle, English [PGS] (track 0, id 0x3, Picture)
[14:36:52]    + subtitle, English [PGS] (track 1, id 0x4, Picture)
[14:36:52] sync: expecting 4778 video frames
[14:36:57] reader: end of chapter 10 (media 10) reached at media chapter 11
[14:36:57] reader: done. 1 scr changes
[14:36:57] work: average encoding speed for job is 0.000000 fps
[14:36:57] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[14:36:57] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[14:36:57] hevc_qsv-decoder done: 0 frames, 1 decoder errors
[14:36:57] sync: got 0 frames, 4778 expected
[14:36:57] Subtitle track 0 (id 0x3) 'English [PGS]': 89 hits (0 forced)
[14:36:57] Subtitle track 1 (id 0x4) 'English [PGS]': 101 hits (0 forced)
[14:36:57] No candidate detected during subtitle scan
[14:36:57] Starting Task: Encoding Pass
[14:36:57] Skipping vfr filter
[14:36:57] Skipping crop/scale filter
[14:36:57] job configuration:
[14:36:57]  * source
[14:36:57]    + \\DAN-2020-PC\Movie Disk\4K\Star Wars Episode IX - The Rise Of Skywalker [2160p H265].mkv
[14:36:57]    + title 1, chapter(s) 9 to 10
[14:36:57]    + container: matroska,webm
[14:36:57]    + data rate: 17846 kbps
[14:36:57]  * destination
[14:36:57]    + D:\from handbrake\Star Wars Episode IX - The Rise Of Skywalker [quicksync decode qsv hi 20qp].mp4
[14:36:57]    + container: MPEG-4 (libavformat)
[14:36:57]      + align initial A/V stream timestamps
[14:36:57]      + chapter markers
[14:36:57]  * video track
[14:36:57]    + decoder: hevc_qsv
[14:36:57]    + filters
[14:36:57]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[14:36:57]      + Decomb (mode=39)
[14:36:57]    + Output geometry
[14:36:57]      + storage dimensions: 3840 x 1608
[14:36:57]      + pixel aspect ratio: 1 : 1
[14:36:57]      + display dimensions: 3840 x 1608
[14:36:57]    + encoder: H.264 (Intel Media SDK)
[14:36:57]      + preset:  quality
[14:36:57]      + profile: high
[14:36:57]      + level:   4.0
[14:36:57]      + quality: 20.00 (ICQ)
[14:36:57]      + color profile: 9-16-9
[14:36:57]  * audio track 1
[14:36:57]    + name: TrueHD Atmos 7.1
[14:36:57]    + decoder: English (TrueHD) (7.1 ch) (track 1, id 0x1)
[14:36:57]      + samplerate: 48000 Hz
[14:36:57]    + mixdown: Stereo
[14:36:57]    + dither: none
[14:36:57]    + encoder: AAC (libavcodec)
[14:36:57]      + bitrate: 160 kbps, samplerate: 48000 Hz
[14:36:57]  * audio track 2
[14:36:57]    + name: TrueHD Atmos 7.1
[14:36:57]    + decoder: English (TrueHD) (7.1 ch) (track 1, id 0x1)
[14:36:57]      + samplerate: 48000 Hz
[14:36:57]    + mixdown: 5.1 Channels
[14:36:57]    + dither: none
[14:36:57]    + encoder: AC3 (libavcodec)
[14:36:57]      + bitrate: 640 kbps, samplerate: 48000 Hz
[14:36:57] sync: expecting 4778 video frames
[14:36:58] encqsvInit: using encode-only path
[14:36:58] encqsvInit: H.264/AVC High profile @ level 5.1
[14:36:58] encqsvInit: TargetUsage 2 AsyncDepth 3
[14:36:58] encqsvInit: GopRefDist 3 GopPicSize 24 NumRefFrame 3
[14:36:58] encqsvInit: BFramesMax 2 BRefType off
[14:36:58] encqsvInit: RateControlMethod LA_ICQ ICQQuality 20 LookAheadDepth 40
[14:36:58] sync: first pts audio 0x1 is 0
[14:36:58] sync: first pts audio 0x1 is 0
[14:37:01] reader: end of chapter 10 (media 10) reached at media chapter 11
[14:37:01] reader: done. 1 scr changes
[14:37:01] qsv_enc_init: using 'hardware (1) via D3D11' implementation, API: 1.20
[14:37:01] work: average encoding speed for job is 0.000000 fps
[14:37:01] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[14:37:01] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[14:37:01] truehd-decoder done: 239095 frames, 0 decoder errors
[14:37:01] truehd-decoder done: 239095 frames, 0 decoder errors
[14:37:01] hevc_qsv-decoder done: 0 frames, 4818 decoder errors
[14:37:01] sync: got 0 frames, 4778 expected
[14:37:01] mux: track 0, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[14:37:01] mux: track 1, 9344 frames, 4014054 bytes, 161.07 kbps, fifo 16384
[14:37:01] mux: track 2, 6228 frames, 15943680 bytes, 639.78 kbps, fifo 8192
[14:37:01] Finished work at: Sat Jun 13 14:37:01 2020
[14:37:01] libhb: work result = 0

# Encode Completed ...

User avatar
s55
HandBrake Team
Posts: 9806
Joined: Sun Dec 24, 2006 1:05 pm

Re: Quicksync decode of H265 not working?

Post by s55 »

Your CPU is too old to use hevc decode. It should really be trying to do that so there must be a mis-detect happening.

Regardless, you'll need to turn off QuickSync decode support to encode this file.
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Rodeo
HandBrake Team
Posts: 12571
Joined: Tue Mar 03, 2009 8:55 pm

Re: Quicksync decode of H265 not working?

Post by Rodeo »

We used to be able to detect decode support for a given format and QSV generation, but it was broken ages ago.
g8rjacket
Posts: 2
Joined: Sat Jun 13, 2020 6:52 pm

Re: Quicksync decode of H265 not working?

Post by g8rjacket »

Thanks for the fast reply. I'll keep the decoder off on the OLD processor. Upon recheck in version 1.3.3 the PC with newer processor (i5-9600k) works as expected.

Thanks again.

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