Gigabyte Radeon RX 5500 XT OC

[Muzzy]

Description of problem or question:

hi there could somebody please advise me on how to get handbrake to encode using my
Gigabyte Radeon RX 5500 XT OC instead of my i7 3770k cpu. I am using Windows 7x64 SP1 with 32Gb ddr3 ram

I am trying to convert a H265 tv series to H264 with aac audio
I have the latest version of handbrake installed

Thanking you in advance

[mduell]

An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.

Pick the NVENC encoder on the Video tab.

[Muzzy]

Thankyou for replying so quick but isn't NVENC for Nvidia cards? My card is Amd.

[Muzzy]

I am happy to give u as many logs as you like but I need to be able to start the encode first so this is why am asking about how to enable the encoding via my Gigabyte Radeon RX 5500 XT OC. Encoding via cpu is not a problem I just need to know if handbrake supports my card and if so how to I activate the feature please

Thanking you in advance

[rollin_eng]

Could you please post your HB scan logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html

Just open a file you want to encode.

[Muzzy]

Ok I'll do it when I get home in 3 hours

[mduell]

Oops, then you want to choose VCE.

[Muzzy]

here is the log

Code: Select all

[05:45:49] Compile-time hardening features are enabled
Cannot load nvEncodeAPI64.dll
[05:45:57] hb_init: starting libhb thread

 # Starting Scan ...

[05:45:57] CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
[05:45:57]  - Intel microarchitecture Ivy Bridge
[05:45:57]  - logical processor count: 8
[05:45:57] Intel Quick Sync Video support: yes
[05:45:57]  - Intel Media SDK hardware: API 1.11 (minimum: 1.3)
[05:45:57]  - H.264 encoder: yes
[05:45:57]     - preferred implementation: hardware (any) via D3D11
[05:45:57]     - capabilities (hardware):  vsinfo opt1 opt2+extbrc+ib_adapt+nmpslice
[05:45:57]  - H.265 encoder: no
[05:45:57] hb_scan: path=C:\Users\Fractal\Desktop\Columbo\Columbo.S09E04.1990.Rest.in.Peace,Mrs.Columbo.720p.BluRay.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image C:\Users\Fractal\Desktop\Columbo\Columbo.S09E04.1990.Rest.in.Peace,Mrs.Columbo.720p.BluRay.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(C:\Users\Fractal\Desktop\Columbo\Columbo.S09E04.1990.Rest.in.Peace,Mrs.Columbo.720p.BluRay.mkv\) failed
[05:45:57] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[05:45:57] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'C:\Users\Fractal\Desktop\Columbo\Columbo.S09E04.1990.Rest.in.Peace,Mrs.Columbo.720p.BluRay.mkv':
  Metadata:
    encoder         : libebml v1.3.3 + libmatroska v1.4.4
    creation_time   : 2017-03-18T21:21:09.000000Z
  Duration: 01:36:30.95, start: 0.000000, bitrate: 1099 kb/s
    Chapter #0:0: start 0.000000, end 150.683000
    Metadata:
      title           : Chapter 1
    Chapter #0:1: start 150.683000, end 800.566000
    Metadata:
      title           : Chapter 2
    Chapter #0:2: start 800.566000, end 1207.005000
    Metadata:
      title           : Chapter 3
    Chapter #0:3: start 1207.005000, end 1853.051000
    Metadata:
      title           : Chapter 4
    Chapter #0:4: start 1853.051000, end 2353.784000
    Metadata:
      title           : Chapter 5
    Chapter #0:5: start 2353.784000, end 2886.617000
    Metadata:
      title           : Chapter 6
    Chapter #0:6: start 2886.617000, end 3407.170000
    Metadata:
      title           : Chapter 7
    Chapter #0:7: start 3407.170000, end 3866.996000
    Metadata:
      title           : Chapter 8
    Chapter #0:8: start 3866.996000, end 4520.649000
    Metadata:
      title           : Chapter 9
    Chapter #0:9: start 4520.649000, end 4777.239000
    Metadata:
      title           : Chapter 10
    Chapter #0:10: start 4777.239000, end 5720.481000
    Metadata:
      title           : Chapter 11
    Chapter #0:11: start 5720.481000, end 5733.661000
    Metadata:
      title           : Chapter 12
    Chapter #0:12: start 5733.661000, end 5790.952000
    Metadata:
      title           : Chapter 13
    Stream #0:0(eng): Video: hevc (Rext), yuv444p10le(tv), 1280x720 [SAR 1:1 DAR 16:9], 23.81 fps, 23.81 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
      Encoder application: Internet Friendly Media Encoder
      Encoder library : Nemu 7
    Stream #0:1(eng): Audio: aac (HE-AAC), 44100 Hz, stereo, fltp (default)
[05:45:57] scan: decoding previews for title 1
[05:45:57] scan: audio 0x1: aac, rate=44100Hz, bitrate=1 English (HE-AAC) (2.0 ch)
[05:45:58] scan: 10 previews, 1280x720, 23.810 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[05:45:58] libhb: scan thread found 1 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...

[Muzzy]

Oops, then you want to choose VCE.

i had a look and "Allow AMD VCE Encoders" was ticked but the "Allow Quicksync Encoders" was also ticked and the "Allow use of Nvidia NVENC Encoders" is greyed out.

Is this all correct or do i have to untick "Allow Quicksync Encoders" and just leave "Allow AMD VCE Encoders" ticked

[s55]

Is this all correct or do i have to untick "Allow Quicksync Encoders" and just leave "Allow AMD VCE Encoders" ticked

Nope your fine.

If you don't see the VCE encoders showing in the video encoder dropdown on the video tab then it could simply be an incompatibility with your system. It could be related to the fact your running Windows 7. We don't formally support hardware encoding on anything other than Windows 10 however it is known to work in some instances.

[Muzzy]

i will install the card on another machine with windows 10 try again . do i have to install anything else besides the card drivers?

[s55]

Nope. Once a recent driver is installed, it should work (assuming AMD are not shipping drivers without VCE support, or broken VCE support which they have done historically)

[Muzzy]

I didn't get a chance today as I got called into work suddenly but I have the weekend off so I will try it on Saturday or tomorrow if I have a chance and let you know how I go

[Muzzy]

Hi guys here is the log from my Win 10 machine , For some reason the cpu is nearly 100% but the GPU is only between 1% to 4%. So I cleared the logs and just loaded the file as advised above.
Could some one please tell me where I have gone wrong

Code: Select all

[11:49:00] Compile-time hardening features are enabled
Cannot load nvEncodeAPI64.dll
[11:49:12] hb_init: starting libhb thread

 # Starting Scan ...

[11:49:12] CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
[11:49:12]  - Intel microarchitecture Ivy Bridge
[11:49:12]  - logical processor count: 8
[11:49:12] Intel Quick Sync Video support: yes
[11:49:12]  - Intel Media SDK hardware: API 1.11 (minimum: 1.3)
[11:49:12]  - H.264 encoder: yes
[11:49:12]     - preferred implementation: hardware (any) via D3D11
[11:49:12]     - capabilities (hardware):  vsinfo opt1 opt2+extbrc+ib_adapt+nmpslice
[11:49:12]  - H.265 encoder: no
[11:49:12] hb_scan: path=C:\Users\Fractal\Desktop\Columbo\Columbo.S09E01.1989.Murder,a.Self.Portrait.720p.BluRay.mkv, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image C:\Users\Fractal\Desktop\Columbo\Columbo.S09E01.1989.Murder,a.Self.Portrait.720p.BluRay.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(C:\Users\Fractal\Desktop\Columbo\Columbo.S09E01.1989.Murder,a.Self.Portrait.720p.BluRay.mkv\) failed
[11:49:12] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[11:49:12] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'C:\Users\Fractal\Desktop\Columbo\Columbo.S09E01.1989.Murder,a.Self.Portrait.720p.BluRay.mkv':
  Metadata:
    encoder         : libebml v1.3.3 + libmatroska v1.4.4
    creation_time   : 2017-03-18T11:29:44.000000Z
  Duration: 01:32:25.01, start: 0.000000, bitrate: 823 kb/s
    Chapter #0:0: start 0.000000, end 1111.977000
    Metadata:
      title           : Chapter 1
    Chapter #0:1: start 1111.977000, end 1716.981000
    Metadata:
      title           : Chapter 2
    Chapter #0:2: start 1716.981000, end 2514.044000
    Metadata:
      title           : Chapter 3
    Chapter #0:3: start 2514.044000, end 3061.992000
    Metadata:
      title           : Chapter 4
    Chapter #0:4: start 3061.992000, end 3895.358000
    Metadata:
      title           : Chapter 5
    Chapter #0:5: start 3895.358000, end 4723.985000
    Metadata:
      title           : Chapter 6
    Chapter #0:6: start 4723.985000, end 5438.466000
    Metadata:
      title           : Chapter 7
    Chapter #0:7: start 5438.466000, end 5455.049000
    Metadata:
      title           : Chapter 8
    Chapter #0:8: start 5455.049000, end 5545.005000
    Metadata:
      title           : Chapter 9
    Stream #0:0(eng): Video: hevc (Rext), yuv444p10le(tv), 1280x720 [SAR 1:1 DAR 16:9], 23.81 fps, 23.81 tbr, 1k tbn, 23.98 tbc (default)
    Metadata:
      Encoder application: Internet Friendly Media Encoder
      Encoder library : Nemu 7
    Stream #0:1(eng): Audio: aac (HE-AAC), 44100 Hz, stereo, fltp (default)
[11:49:12] scan: decoding previews for title 1
[11:49:12] scan: audio 0x1: aac, rate=44100Hz, bitrate=1 English (HE-AAC) (2.0 ch)
[11:49:13] scan: 10 previews, 1280x720, 23.810 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[11:49:13] libhb: scan thread found 1 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...

[Woodstock]

You left off the encode portion of the log, which would say which encoder was being used.

GPU usage will always be at or near zero, because handbrake does not do GPU encoding. Even if you have VCE or QSV doing the encode, the GPU will still be negligible. The encoding hardware on video card is not part of the GPU; it's just on the same chip.

[Deleted User 11865]

You left off the encode portion of the log, which would say which encoder was being used.

Rather, he provided a scan log rather and an encode log. Same result though.

[Muzzy]

I am. Thinking about building a new rig but want to make sure it is compatible with handbrake.

I was think about AMD Ryzen 9 3900x with a gigabyte ga-x570 Aorus Master motherboard.

Would the 3900x be a lot slower than the 3950x or is the price difference justfyable

Could you guys please offer your opinions

[Muzzy]

I am. Thinking about building a new rig but want to make sure it is compatible with handbrake.

I was think about AMD Ryzen 9 3900x or a AMD Ryzen 9 3950x with a gigabyte ga-x570 Aorus Master motherboard.

Would the 3900x be a lot slower than the 3950x or is the price difference justfyable

Could you guys please offer your opinions or other recommendations

[mduell]

Not a big difference. At best maybe 30% faster if you're running multiple encodes at the same time.

[Muzzy]

Well at the moment I have an i7 3370k. So it would be faster that that significantly il hope