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1.3.2 unable to select nvenc or intel quicksync encoders

Posted: Sat May 09, 2020 3:14 pm
by gendalf
options greyed out:
https://imgur.com/a/qWmqBS1
"HandBrake-1.3.1-x86_64-Win_GUI.zip" (portable) vs "HandBrake-1.3.2-x86_64-Win_GUI.zip" (portable)
win10x64 1909, g4560 660ti

Re: 1.3.2 unable to select nvenc or intel quicksync encoders

Posted: Sat May 09, 2020 3:17 pm
by rollin_eng
Could you please post your HB logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html

Re: 1.3.2 unable to select nvenc or intel quicksync encoders

Posted: Sat May 09, 2020 3:18 pm
by Woodstock
If your hardware or drivers do not support it, you won't be able to access those encoders. If you had followed the instructions, you would have sent the log that would tell us about your hardware and drivers...

Re: 1.3.2 unable to select nvenc or intel quicksync encoders

Posted: Sat May 09, 2020 4:26 pm
by s55

Re: 1.3.2 unable to select nvenc or intel quicksync encoders

Posted: Sun May 17, 2020 7:54 pm
by gendalf
@s55, ok that answers it, "it's a bug in portable that will be fixed in 1.3.3"