Configuration parser error

HandBrake for Windows support
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An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
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Joined: Mon Apr 06, 2020 4:20 pm

Configuration parser error

Post by trhone »

Description of problem or question:
I just downloaded Handbrake onto my computer at work. My computer is a Dell with Windows 7 Professional (2009), 64-bit. Intel G870 @ 3.10GHz. When I try to launch Handbrake, it gives me the error:

Error parsing
Parser returned error 0x80070005

I have uninstalled and re-installed numerous times to no avail. Please help. Thanks!

Steps to reproduce the problem (If Applicable):

HandBrake version (e.g., 1.0.0):

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 7 Professional (2009), 64-bit. Intel G870 @ 3.10GHz.

HandBrake Activity Log ***required*** (see How-to get an activity log)

I am not able to copy the Activity Log because I get an error message saying Handbrake has stopped working so I am able to view the activity log but cannot copy what's in it.
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