Cannot encode Hunger Games Catching Fire or Mockingjay Part 2

[ianpwilliams]

Description of problem or question:

Cannot encode Hunger Games Catching Fire to PC. When starting the encode Handbrake immediately switches to "Queue Finished". Using latest version of AnyDVD (paid licence) and works with other DVDs but not Catching Fire or Mockingjay Part 2.

Steps to reproduce the problem (If Applicable):

N/A

HandBrake version (e.g., 1.0.0):

v 1.0.7 64-bit

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

Windows 10 Pro

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

# Starting Encode ...

[18:22:58] hb_init: starting libhb thread
[18:22:58] 1 job(s) to process
[18:22:58] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": 65536,
        "Gain": 0.0,
        "Mixdown": 6,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      },
      {
        "Name": "Chapter 17"
      },
      {
        "Name": "Chapter 18"
      },
      {
        "Name": "Chapter 19"
      },
      {
        "Name": "Chapter 20"
      },
      {
        "Name": "Chapter 21"
      },
      {
        "Name": "Chapter 22"
      },
      {
        "Name": "Chapter 23"
      },
      {
        "Name": "Chapter 24"
      }
    ],
    "ChapterMarkers": true,
    "File": "D:\\My Documents\\My Videos\\The Hunger Games Catching Fire-27.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 131072
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 5,
        "Settings": {
          "mode": "3"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "74",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "74",
          "height": "428",
          "width": "720"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 64,
    "Den": 45
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 24
    },
    "Title": 27,
    "Path": "E:\\"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      }
    ]
  },
  "Video": {
    "Encoder": 65536,
    "Level": "3.1",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "medium",
    "Profile": "high",
    "Quality": 22.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[18:22:58] CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
[18:22:58]  - Intel microarchitecture Haswell
[18:22:58]  - logical processor count: 8
[18:22:58] Intel Quick Sync Video support: yes
[18:22:58]  - Intel Media SDK hardware: API 1.19 (minimum: 1.3)
[18:22:58]  - H.264 encoder: yes
[18:22:58]     - preferred implementation: hardware (any)
[18:22:58]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[18:22:58]  - H.265 encoder: no
[18:22:58] hb_scan: path=E:\, title_index=27
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[18:22:58] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdnav: Unable to open device file E:\.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
[18:22:58] scan: DVD has 30 title(s)
[18:22:58] scan: scanning title 27
[18:22:58] scan: opening IFO for VTS 27
[18:22:58] scan: duration is 02:20:15 (8415880 ms)
[18:22:58] pgc_id: 1, pgn: 1: pgc: 0000019177783950
[18:22:58] scan: vts=27, ttn=1, cells=0->24, blocks=0->3380471, 3347705 blocks
[18:22:58] scan: checking audio 1
[18:22:58] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[18:22:58] scan: checking audio 2
[18:22:58] scan: id=0x81bd, lang=English (AC3), 3cc=eng ext=0
[18:22:58] scan: checking audio 3
[18:22:58] scan: id=0x82bd, lang=English (AC3), 3cc=eng ext=0
[18:22:58] scan: checking audio 4
[18:22:58] scan: audio channel is not active
[18:22:58] scan: checking audio 5
[18:22:58] scan: audio channel is not active
[18:22:58] scan: checking audio 6
[18:22:58] scan: audio channel is not active
[18:22:58] scan: checking audio 7
[18:22:58] scan: audio channel is not active
[18:22:58] scan: checking audio 8
[18:22:58] scan: audio channel is not active
[18:22:58] scan: checking subtitle 1
[18:22:58] scan: id=0x20bd, lang=English, 3cc=eng ext=0
[18:22:58] scan: checking subtitle 2
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 3
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 4
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 5
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 6
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 7
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 8
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 9
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 10
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 11
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 12
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 13
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 14
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 15
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 16
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 17
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 18
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 19
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 20
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 21
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 22
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 23
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 24
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 25
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 26
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 27
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 28
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 29
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 30
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: checking subtitle 31
[18:22:58] scan: subtitle channel is not active
[18:22:58] scan: title 27 has 24 chapters
[18:22:58] scan: chap 1 c=0->1, b=0->138087 (105321), 263720 ms
[18:22:58] scan: chap 2 c=2->2, b=138088->290845 (152758), 393480 ms
[18:22:58] scan: chap 3 c=3->3, b=290846->417808 (126963), 310120 ms
[18:22:58] scan: chap 4 c=4->4, b=417809->622647 (204839), 508320 ms
[18:22:58] scan: chap 5 c=5->5, b=622648->737985 (115338), 243680 ms
[18:22:58] scan: chap 6 c=6->6, b=737986->875530 (137545), 356040 ms
[18:22:58] scan: chap 7 c=7->7, b=875531->1074670 (199140), 478720 ms
[18:22:58] scan: chap 8 c=8->8, b=1074671->1170075 (95405), 262680 ms
[18:22:58] scan: chap 9 c=9->9, b=1170076->1254904 (84829), 188400 ms
[18:22:58] scan: chap 10 c=10->10, b=1254905->1386507 (131603), 341560 ms
[18:22:58] scan: chap 11 c=11->11, b=1386508->1466065 (79558), 174840 ms
[18:22:58] scan: chap 12 c=12->12, b=1466066->1617169 (151104), 403600 ms
[18:22:58] scan: chap 13 c=13->13, b=1617170->1721843 (104674), 233760 ms
[18:22:58] scan: chap 14 c=14->14, b=1721844->1840091 (118248), 261600 ms
[18:22:58] scan: chap 15 c=15->15, b=1840092->1960021 (119930), 335680 ms
[18:22:58] scan: chap 16 c=16->16, b=1960022->2137884 (177863), 418280 ms
[18:22:58] scan: chap 17 c=17->17, b=2137885->2260140 (122256), 286920 ms
[18:22:58] scan: chap 18 c=18->18, b=2260141->2362918 (102778), 335520 ms
[18:22:58] scan: chap 19 c=19->19, b=2362919->2458609 (95691), 293040 ms
[18:22:58] scan: chap 20 c=20->20, b=2458610->2585512 (126903), 286280 ms
[18:22:58] scan: chap 21 c=21->21, b=2585513->2754857 (169345), 343880 ms
[18:22:58] scan: chap 22 c=22->22, b=2754858->2877200 (122343), 345680 ms
[18:22:58] scan: chap 23 c=23->23, b=2877201->3010393 (133193), 413880 ms
[18:22:58] scan: chap 24 c=24->24, b=3010394->3380471 (370078), 936200 ms
[18:22:58] scan: aspect = 16:9
[18:22:58] scan: decoding previews for title 27
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[18:22:58] scan: title angle(s) 1
[ac3 @ 00000191777adc60] frame sync error
[18:22:58] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[ac3 @ 00000191777afaa0] frame sync error
[18:22:58] scan: audio 0x81bd: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[ac3 @ 00000191777ae500] frame sync error
[18:22:58] scan: audio 0x82bd: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[18:22:58] scan: 10 previews, 720x576, 25.000 fps, autocrop = 74/74/0/0, aspect 16:9, PAR 64:45
[18:22:58] libhb: scan thread found 1 valid title(s)
[18:22:58] starting job
[18:22:58] work: track 1, dithering not supported by codec
[18:22:58] job configuration:
[18:22:58]  * source
[18:22:58]    + E:\
[18:22:58]    + title 27, chapter(s) 1 to 24
[18:22:58]  * destination
[18:22:58]    + D:\My Documents\My Videos\The Hunger Games Catching Fire-27.mp4
[18:22:58]    + container: MPEG-4 (libavformat)
[18:22:58]      + chapter markers
[18:22:58]  * video track
[18:22:58]    + decoder: mpeg2video
[18:22:58]      + bitrate 9800 kbps
[18:22:58]    + filters
[18:22:58]      + avfilter (yadif='mode=0')
[18:22:58]        + yadif: mode=0
[18:22:58]      + Framerate Shaper (mode=2:rate=27000000/900000)
[18:22:58]        + frame rate: 25.000 fps -> peak rate limited to 30.000 fps
[18:22:58]      + Crop and Scale (width=720:height=428:crop-top=74:crop-bottom=74:crop-left=0:crop-right=0)
[18:22:58]        + source: 720 * 576, crop (74/74/0/0): 720 * 428, scale: 720 * 428
[18:22:58]    + Output geometry
[18:22:58]      + storage dimensions: 720 x 428
[18:22:58]      + pixel aspect ratio: 64 : 45
[18:22:58]      + display dimensions: 1024 x 428
[18:22:58]    + encoder: H.264 (libx264)
[18:22:58]      + preset:  medium
[18:22:58]      + profile: high
[18:22:58]      + level:   3.1
[18:22:58]      + quality: 22.00 (RF)
[18:22:58]  * subtitle track 1, English (track 0, id 0x20bd) Picture [VOBSUB] -> Passthrough
[18:22:58]  * audio track 1
[18:22:58]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x80bd)
[18:22:58]      + bitrate: 448 kbps, samplerate: 48000 Hz
[18:22:58]    + mixdown: Dolby Pro Logic II
[18:22:58]    + encoder: AAC (libavcodec)
[18:22:58]      + bitrate: 160 kbps, samplerate: 48000 Hz
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdnav: Unable to open device file E:\.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[18:22:58] sync: expecting 210397 video frames
[18:22:58] encx264: encoding at constant RF 22.000000
[18:22:58] encx264: unparsed options: level=3.1:vbv-maxrate=17500:vbv-bufsize=17500
x264 [info]: using SAR=64/45
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 AVX2 LZCNT BMI2
x264 [info]: profile High, level 3.1
[18:22:58] reader: done. 1 scr changes
[18:22:58] sync: first pts video is 0
[18:22:58] work: average encoding speed for job is 0.000000 fps
[18:22:58] vfr: 10 frames output, 0 dropped and 0 duped for CFR/PFR
[18:22:58] vfr: lost time: 0 (0 frames)
[18:22:58] vfr: gained time: 0 (0 frames) (0 not accounted for)
[18:22:58] ac3-decoder done: 0 frames, 0 decoder errors
[18:22:58] mpeg2video-decoder done: 11 frames, 0 decoder errors
[18:22:58] sync: got 11 frames, 210397 expected
[18:22:58] sync: framerate min 25.000 fps, max 25.000 fps, avg 25.000 fps
x264 [info]: frame I:1     Avg QP: 9.00  size:   915
x264 [info]: frame P:3     Avg QP:10.67  size:    27
x264 [info]: frame B:6     Avg QP:11.67  size:    20
x264 [info]: consecutive B-frames: 20.0%  0.0%  0.0% 80.0%
x264 [info]: mb I  I16..4: 100.0%  0.0%  0.0%
x264 [info]: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264 [info]: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264 [info]: 8x8 transform intra:0.0%
x264 [info]: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264 [info]: i16 v,h,dc,p: 96%  0%  4%  0%
x264 [info]: i8c dc,h,v,p: 100%  0%  0%  0%
x264 [info]: Weighted P-Frames: Y:0.0% UV:0.0%
x264 [info]: kb/s:22.36
[18:22:58] mux: track 0, 10 frames, 1071 bytes, 19.47 kbps, fifo 16
[18:22:58] mux: track 1, 2 frames, 26 bytes, 0.47 kbps, fifo 8
[18:22:58] mux: track 2, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[18:22:58] libhb: work result = 0

# Encode Completed ...

[rollin_eng]

Upgrade to the latest version of HB.

Then try ripping your DVD to disk first.

[ianpwilliams]

I've upgraded Handbrake to the latest version, do you have any suggested programs for ripping the DVD? I tried using VLC but that was creating a massive files at over 2GB and counting...

[rollin_eng]

Anydvd or makemkv.

[Woodstock]

Also be aware that this series has many "fake play lists" on all versions, DVD, BD, and UHD, so you must select the correct one to get a valid title. Both the MakeMKV and AnyDVD support forums have long topics on Lionsgate distributed disks.

You will get multi-gigabyte files when you rip raw video. DVD movies are up to 8GB; BD can have 40+GB, and UHD can be 100GB. The only reliable way to convert them is to rip to disk, then use handbrake. Trying to combine the steps can lead to hard-to-diagnose errors, where you cannot tell why the rip failed.

[ianpwilliams]

I tried ripping the DVD with AnyDVD which created a folder full of VOBs etc. I then tried converting that folder of files in Handbrake but it still jumps to "Queue Finished" in a second or two.

As far as fake play lists go, it's only title 27 which has the film on it. Everything else is trailers.

So I'm not sure what to try next...

[rollin_eng]

Try makemkv then.

[ianpwilliams]

Thanks, makemkv seemed to work for both.