Error converting NightOwl video

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BeefTidbits
New User
Posts: 1
Joined: Sun Mar 01, 2020 3:31 am

Error converting NightOwl video

Post by BeefTidbits »

Description of problem or question:
I am trying to convert video exported from my NightOwl security system but it cannot load the file. There is very little documentation from NIghtOwl on the file format, but when I play it in VLC and look at media information it says the codec is MPEG-H Part2/HEVC (H.256) (H256).

Steps to reproduce the problem (If Applicable):
Export file from NightOwl NVR then open file in HandBrake.

HandBrake version (e.g., 1.0.0):
1.3.1 (2020010400)

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 Pro

HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake 1.3.1 (2020010400)
OS: Microsoft Windows NT 10.0.18362.0
CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
Ram: 16291 MB, 
GPU Information:
  NVIDIA GeForce GTX 1070 - 26.21.14.3107
Screen: 1920x1080
Temp Dir: C:\Users\errhe\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\errhe\AppData\Roaming\HandBrake

-------------------------------------------

[22:27:22] Compile-time hardening features are enabled
[22:27:23] Nvenc version 9.0
[22:28:05] hb_init: starting libhb thread

 # Starting Scan ...

[22:28:05] CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
[22:28:05]  - Intel microarchitecture Kaby Lake
[22:28:05]  - logical processor count: 12
[22:28:05] Intel Quick Sync Video support: no
[22:28:05] hb_scan: path=C:\Temp\Video.avi, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image C:\Temp\Video.avi
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
src/libbluray/bluray.c:2585: nav_get_title_list(C:\Temp\Video.avi\) failed
[22:28:05] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[22:28:05] dvd: not a dvd - trying as a stream/file instead
Input #0, avi, from 'C:\Temp\Video.avi':
  Duration: 00:01:33.30, start: 0.000000, bitrate: 1944 kb/s
    Stream #0:0: Video: none (H265 / 0x35363248), none, 1920x1080, 1870 kb/s, 30 fps, 30 tbr, 30 tbn, 30 tbc
    Stream #0:1: Audio: pcm_alaw ([6][0][0][0] / 0x0006), 8000 Hz, 1 channels, s16, 64 kb/s
[22:28:05] scan: decoding previews for title 1
No video decoder set!
[22:28:05] scan: Too few previews (0), trying harder
[22:28:05] scan: decoding previews for title 1
[22:28:05] libhb: scan thread found 0 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...

User avatar
s55
HandBrake Team
Posts: 10360
Joined: Sun Dec 24, 2006 1:05 pm

Re: Error converting NightOwl video

Post by s55 »

Can you confirm that Tools -> Preferences -> Advanced -> "Number of picture previews to scan" is set to 10?
Deleted User 11865

Re: Error converting NightOwl video

Post by Deleted User 11865 »

s55 wrote: Sun Mar 01, 2020 11:12 am Can you confirm that Tools -> Preferences -> Advanced -> "Number of picture previews to scan" is set to 10?
Won't make a difference, the relevant error is:
BeefTidbits wrote: Sun Mar 01, 2020 3:42 am

Code: Select all

Input #0, avi, from 'C:\Temp\Video.avi':
  Duration: 00:01:33.30, start: 0.000000, bitrate: 1944 kb/s
      Stream #0:0: Video: none (H265 / 0x35363248), none, 1920x1080, 1870 kb/s, 30 fps, 30 tbr, 30 tbn, 30 tbc
    Stream #0:1: Audio: pcm_alaw ([6][0][0][0] / 0x0006), 8000 Hz, 1 channels, s16, 64 kb/s
[22:28:05] scan: decoding previews for title 1
No video decoder set!
This will get fixed by:

https://github.com/HandBrake/HandBrake/pull/2622

I have no idea when I will be able to submit it upstream, however :(
User avatar
s55
HandBrake Team
Posts: 10360
Joined: Sun Dec 24, 2006 1:05 pm

Re: Error converting NightOwl video

Post by s55 »

Read the log too quickly :(
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