Crashes when lauched

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jaltomare
Posts: 4
Joined: Mon Oct 21, 2019 3:17 pm

Crashes when lauched

Post by jaltomare » Tue Oct 22, 2019 2:31 am

Crashes when launched:




Start program. Crashes each time:




[b1.2.2):[/b]




Windows 10 Home:




HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

OS: Microsoft Windows NT 10.0.17763.0
CPU: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Ram: 16268 MB, 
GPU Information:
  Intel(R) HD Graphics 620 - 23.20.16.4849
  NVIDIA GeForce 940MX - 25.21.14.2202
Screen: 1920x1080
Temp Dir: C:\Users\jalto\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\jalto\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...

[23:11:12] hb_init: starting libhb thread
[23:11:12] 1 job(s) to process
[23:11:12] json job:
{
  "Audio": {
    "AudioList": [
      {
        "Bitrate": 160,
        "DRC": 0.0,
        "Encoder": "av_aac",
        "Gain": 0.0,
        "Mixdown": 1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:eac3",
      "copy:flac",
      "copy:mp3",
      "copy:truehd"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": true,
    "File": "H:\\HP Envy M7 Backup\\Users\\jalto\\Videos\\My Movies\\VHS Conversions and Synology Backup\\Christian and Friends Labor Day Weekend 2019 rev.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "mp4"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "160",
          "crop-right": "160",
          "crop-top": "0",
          "height": "720",
          "width": "960"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/900000"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "I:\\HP Envy M7 Backup\\Users\\jalto\\Videos\\My Movies\\VHS Conversions and Synology Backup\\Christian and Friends Labor Day Weekend 2019.mp4"
  },
  "Subtitle": {
    "Search": {
      "Burn": true,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "x264",
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "main",
    "Quality": 22.0,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[23:11:12] CPU: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
[23:11:12]  - Intel microarchitecture Kaby Lake
[23:11:12]  - logical processor count: 4
[23:11:12] Intel Quick Sync Video support: yes
[23:11:12]  - Intel Media SDK hardware: API 1.25 (minimum: 1.3)
[23:11:12]  - H.264 encoder: yes
[23:11:12]     - preferred implementation: hardware (any) via D3D11
[23:11:12]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[23:11:12]  - H.265 encoder: yes (8bit: yes, 10bit: yes)
[23:11:12]     - preferred implementation: hardware (any) via D3D11
[23:11:12]     - capabilities (hardware):  bpyramid icq vsinfo opt1
[23:11:12] hb_scan: path=I:\HP Envy M7 Backup\Users\jalto\Videos\My Movies\VHS Conversions and Synology Backup\Christian and Friends Labor Day Weekend 2019.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image I:\HP Envy M7 Backup\Users\jalto\Videos\My Movies\VHS Conversions and Synology Backup\Christian and Friends Labor Day Weekend 2019.mp4
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[23:11:12] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[23:11:12] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'I:\HP Envy M7 Backup\Users\jalto\Videos\My Movies\VHS Conversions and Synology Backup\Christian and Friends Labor Day Weekend 2019.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42mp41
    creation_time   : 2019-09-07T02:57:57.000000Z
  Duration: 00:02:01.02, start: 0.000000, bitrate: 2021 kb/s
    Stream #0:0(eng): Video: h264 (Main) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x720, 1996 kb/s, 30 fps, 30 tbr, 30k tbn, 60 tbc (default)
    Metadata:
      creation_time   : 2019-09-07T02:57:57.000000Z
      handler_name    : ?Mainconcept Video Media Handler
      encoder         : AVC Coding
    Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 32000 Hz, mono, fltp, 22 kb/s (default)
    Metadata:
      creation_time   : 2019-09-07T02:57:57.000000Z
      handler_name    : #Mainconcept MP4 Sound Media Handler
[23:11:12] scan: decoding previews for title 1
[23:11:12] scan: audio 0x1: aac, rate=32000Hz, bitrate=22250 English (AAC LC) (1.0 ch)
[23:11:13] scan: 10 previews, 1280x720, 30.000 fps, autocrop = 0/0/160/160, aspect 16:9, PAR 1:1
[23:11:13] scan: supported video decoders: avcodec qsv
[23:11:13] libhb: scan thread found 1 valid title(s)
[23:11:13] Skipping subtitle scan.  No suitable subtitle tracks.
[23:11:13] starting job
[23:11:13] decomb filter thread started for segment 1
[23:11:13] decomb check thread started for segment 2
[23:11:13] decomb filter thread started for segment 2
[23:11:13] mask filter thread started for segment 2
[23:11:13] decomb check thread started for segment 0
[23:11:13] mask erode thread started for segment 1
[23:11:13] decomb filter thread started for segment 0
[23:11:13] decomb check thread started for segment 3
[23:11:13] mask filter thread started for segment 0
[23:11:13] mask filter thread started for segment 1
[23:11:13] decomb filter thread started for segment 3
[23:11:13] mask filter thread started for segment 3
[23:11:13] mask erode thread started for segment 0
[23:11:13] decomb check thread started for segment 1
[23:11:13] mask erode thread started for segment 2
[23:11:13] work: only 1 chapter, disabling chapter markers
[23:11:13] mask dilate thread started for segment 0
[23:11:13] job configuration:
[23:11:13]  * source
[23:11:13]    + I:\HP Envy M7 Backup\Users\jalto\Videos\My Movies\VHS Conversions and Synology Backup\Christian and Friends Labor Day Weekend 2019.mp4
[23:11:13]    + title 1, chapter(s) 1 to 1
[23:11:13]    + container: mov,mp4,m4a,3gp,3g2,mj2
[23:11:13] mask erode thread started for segment 3
[23:11:13]    + data rate: 2021 kbps
[23:11:13]  * destination
[23:11:13]    + H:\HP Envy M7 Backup\Users\jalto\Videos\My Movies\VHS Conversions and Synology Backup\Christian and Friends Labor Day Weekend 2019 rev.mp4
[23:11:13]    + container: MPEG-4 (libavformat)
[23:11:13]      + align initial A/V stream timestamps
[23:11:13] mask dilate thread started for segment 1
[23:11:13]  * video track
[23:11:13]    + decoder: h264
[23:11:13]      + bitrate 1996 kbps
[23:11:13]    + filters
[23:11:13] mask dilate thread started for segment 2
[23:11:13]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[23:11:13]      + Decomb (mode=39)
[23:11:13] mask dilate thread started for segment 3
[23:11:13]      + Framerate Shaper (mode=2:rate=27000000/900000)
[23:11:13]        + frame rate: 30.000 fps -> peak rate limited to 30.000 fps
[23:11:13]      + Crop and Scale (width=960:height=720:crop-top=0:crop-bottom=0:crop-left=160:crop-right=160)
[23:11:13] yadif thread started for segment 0
[23:11:13]        + source: 1280 * 720, crop (0/0/160/160): 960 * 720, scale: 960 * 720
[23:11:13]    + Output geometry
[23:11:13]      + storage dimensions: 960 x 720
[23:11:13]      + pixel aspect ratio: 1 : 1
[23:11:13]      + display dimensions: 960 x 720
[23:11:13]    + encoder: H.264 (libx264)
[23:11:13]      + preset:  fast
[23:11:13]      + profile: main
[23:11:13] yadif thread started for segment 1
[23:11:13]      + level:   4.0
[23:11:13]      + quality: 22.00 (RF)
[23:11:13]      + color profile: 1-1-1
[23:11:13]  * audio track 1
[23:11:13]    + decoder: English (AAC LC) (1.0 ch) (track 1, id 0x1)
[23:11:13]      + bitrate: 22 kbps, samplerate: 32000 Hz
[23:11:13]    + mixdown: Mono
[23:11:13]    + dither: none
[23:11:13] yadif thread started for segment 2
[23:11:13]    + encoder: AAC (libavcodec)
[23:11:13]      + bitrate: 160 kbps, samplerate: 32000 Hz
[23:11:13] yadif thread started for segment 3
[23:11:13] sync: expecting 3630 video frames
[23:11:13] encx264: min-keyint: 30, keyint: 300
[23:11:13] encx264: encoding at constant RF 22.000000
[23:11:13] encx264: unparsed options: level=4.0:ref=2:8x8dct=0:weightp=1:subme=6:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=30
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[23:11:13] sync: first pts video is 0
[23:11:13] sync: "Chapter 1" (1) at frame 1 time 0
[23:11:13] sync: first pts audio 0x1 is 0
[23:11:59] reader: done. 1 scr changes
[23:12:00] work: average encoding speed for job is 77.451401 fps
[23:12:00] comb detect: heavy 1 | light 53 | uncombed 3575 | total 3629
[23:12:00] decomb: deinterlaced 1 | blended 53 | unfiltered 3575 | total 3629
[23:12:00] vfr: 3629 frames output, 0 dropped and 0 duped for CFR/PFR
[23:12:00] vfr: lost time: 0 (0 frames)
[23:12:00] vfr: gained time: 0 (0 frames) (0 not accounted for)
[23:12:00] aac-decoder done: 3781 frames, 0 decoder errors
[23:12:00] h264-decoder done: 3629 frames, 0 decoder errors
[23:12:00] sync: got 3629 frames, 3630 expected
[23:12:00] sync: framerate min 30.000 fps, max 30.000 fps, avg 30.000 fps
x264 [info]: frame I:24    Avg QP:16.36  size:123046
x264 [info]: frame P:934   Avg QP:19.03  size:  4233
x264 [info]: frame B:2671  Avg QP:23.71  size:   466
x264 [info]: consecutive B-frames:  1.1%  2.0%  1.0% 95.9%
x264 [info]: mb I  I16..4: 21.6%  0.0% 78.4%
x264 [info]: mb P  I16..4:  1.3%  0.0%  1.3%  P16..4: 20.2%  2.0%  1.4%  0.0%  0.0%    skip:73.8%
x264 [info]: mb B  I16..4:  0.2%  0.0%  0.1%  B16..8:  3.0%  0.5%  0.0%  direct: 1.4%  skip:94.7%  L0:44.0% L1:47.0% BI: 8.9%
x264 [info]: coded y,uvDC,uvAC intra: 65.4% 55.1% 25.7% inter: 1.9% 4.7% 0.2%
x264 [info]: i16 v,h,dc,p: 24% 29% 22% 26%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 29% 17%  5%  5%  5%  7%  4%  6%
x264 [info]: i8c dc,h,v,p: 43% 28% 20%  9%
x264 [info]: Weighted P-Frames: Y:2.1% UV:1.3%
x264 [info]: ref P L0: 77.4% 22.6%
x264 [info]: ref B L0: 86.5% 13.5%
x264 [info]: ref B L1: 95.2%  4.8%
x264 [info]: kb/s:539.13
[23:12:01] mux: track 0, 3629 frames, 8151165 bytes, 538.92 kbps, fifo 4096
[23:12:01] mux: track 1, 3782 frames, 1446602 bytes, 95.64 kbps, fifo 4096
[23:12:01] libhb: work result = 0

# Encode Completed ...

Woodstock
Veteran User
Posts: 3289
Joined: Tue Aug 27, 2013 6:39 am

Re: Crashes when lauched

Post by Woodstock » Tue Oct 22, 2019 4:08 am

And have you read and followed the sticky message about this, NOTICE: Read Me if HandBrake won't start?

jaltomare
Posts: 4
Joined: Mon Oct 21, 2019 3:17 pm

Re: Crashes when lauched

Post by jaltomare » Wed Oct 23, 2019 10:45 pm

I've read so many but not sure I read it. I'll say probably not and won't know until I follow the link to the Read Me to see what it might contain that I haven't already tried. Handbrake has worked so well for so many years. Seeing so many searching for what appears to be the same issue I thought it would help if I posted my log. I'll follow your recommended link. Thanks for your input. It is greatly appreciated.

jaltomare
Posts: 4
Joined: Mon Oct 21, 2019 3:17 pm

Re: Crashes when lauched

Post by jaltomare » Thu Oct 24, 2019 3:24 am

I believe I removed all the files as directed from %appdata%\HandBrake. Haven't been able to download the Safe Mode version. Site has been down. While site is down I removed Handbrake as as completely as possible, searched any files related that might still be on the drive, removed any and all files related to Handbrake. restarted and reinstalled fresh , but still same problem. Guess will have to wait until nightly builds are avai;able again. Still getting "The nightly builds are currently offline. Please try back again later."

Woodstock
Veteran User
Posts: 3289
Joined: Tue Aug 27, 2013 6:39 am

Re: Crashes when lauched

Post by Woodstock » Thu Oct 24, 2019 1:57 pm

Nightly builds are accessible now.

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