Windows gave me this popup message saying a problem caused the program to stop working correctly.
Steps to reproduce the problem (If Applicable):
This issue happened with all other movies I've tried.
HandBrake version (e.g., 1.0.0):
1.2.2
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 Pro 64
HandBrake Activity Log ***required*** (see How-to get an activity log)
Code: Select all
HandBrake 1.2.2 (2019022300)
OS: Microsoft Windows NT 10.0.17763.0
CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Ram: 16075 MB,
GPU Information:
Intel(R) HD Graphics 4000 - 10.18.10.4358
Screen: 1920x1200
Temp Dir: C:\Users\NameRedacted\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\NameRedacted\AppData\Roaming\HandBrake
-------------------------------------------
# Starting Encode ...
[14:49:12] hb_init: starting libhb thread
[14:49:12] 1 job(s) to process
[14:49:12] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0.0,
"Encoder": "av_aac",
"Gain": 0.0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:eac3",
"copy:flac",
"copy:mp3",
"copy:truehd"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
},
{
"Name": "Chapter 13"
},
{
"Name": "Chapter 14"
},
{
"Name": "Chapter 15"
},
{
"Name": "Chapter 16"
}
],
"ChapterMarkers": true,
"AlignAVStart": true,
"File": "D:\\Big Sick, The-1.m4v",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": "mp4"
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "80",
"block-width": "16",
"filter-mode": "1",
"mode": "0",
"motion-thresh": "2",
"spatial-metric": "2",
"spatial-thresh": "3"
}
},
{
"ID": 11,
"Settings": {
"crop-bottom": "22",
"crop-left": "0",
"crop-right": "0",
"crop-top": "22",
"height": "720",
"width": "1280"
}
},
{
"ID": 6,
"Settings": {
"mode": "2",
"rate": "27000000/900000"
}
}
]
},
"PAR": {
"Num": 270,
"Den": 259
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 16
},
"Title": 1,
"Path": "Z:\\a MakeMKV output\\The Big Sick\\Big Sick, The.mkv"
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": true
},
"SubtitleList": []
},
"Video": {
"Encoder": "x264",
"Level": "3.1",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "veryfast",
"Profile": "main",
"Quality": 23.0,
"QSV": {
"Decode": false,
"AsyncDepth": 0
}
}
}
[14:49:12] CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
[14:49:12] - Intel microarchitecture Ivy Bridge
[14:49:12] - logical processor count: 8
[14:49:12] Intel Quick Sync Video support: yes
[14:49:12] - Intel Media SDK hardware: API 1.11 (minimum: 1.3)
[14:49:12] - H.264 encoder: yes
[14:49:12] - preferred implementation: hardware (any) via D3D11
[14:49:12] - capabilities (hardware): vsinfo opt1 opt2+extbrc+ib_adapt+nmpslice
[14:49:12] - H.265 encoder: no
[14:49:12] hb_scan: path=Z:\a MakeMKV output\The Big Sick\Big Sick, The.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image Z:\a MakeMKV output\The Big Sick\Big Sick, The.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[14:49:12] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[14:49:12] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'Z:\a MakeMKV output\The Big Sick\Big Sick, The.mkv':
Metadata:
title : The Big Sick
encoder : libmakemkv v1.14.4 (1.3.5/1.4.7) win(x64-release)
creation_time : 2019-08-12T20:39:12.000000Z
Duration: 02:00:24.26, start: 0.000000, bitrate: 32681 kb/s
Chapter #0:0: start 0.000000, end 436.310875
Metadata:
title : Chapter 01
Chapter #0:1: start 436.310875, end 820.694875
Metadata:
title : Chapter 02
Chapter #0:2: start 820.694875, end 1319.818500
Metadata:
title : Chapter 03
Chapter #0:3: start 1319.818500, end 1745.577167
Metadata:
title : Chapter 04
Chapter #0:4: start 1745.577167, end 2239.403833
Metadata:
title : Chapter 05
Chapter #0:5: start 2239.403833, end 2703.033667
Metadata:
title : Chapter 06
Chapter #0:6: start 2703.033667, end 3188.768917
Metadata:
title : Chapter 07
Chapter #0:7: start 3188.768917, end 3637.425458
Metadata:
title : Chapter 08
Chapter #0:8: start 3637.425458, end 4120.574792
Metadata:
title : Chapter 09
Chapter #0:9: start 4120.574792, end 4486.440292
Metadata:
title : Chapter 10
Chapter #0:10: start 4486.440292, end 4963.667042
Metadata:
title : Chapter 11
Chapter #0:11: start 4963.667042, end 5463.040917
Metadata:
title : Chapter 12
Chapter #0:12: start 5463.040917, end 5912.323083
Metadata:
title : Chapter 13
Chapter #0:13: start 5912.323083, end 6412.155750
Metadata:
title : Chapter 14
Chapter #0:14: start 6412.155750, end 7069.395667
Metadata:
title : Chapter 15
Chapter #0:15: start 7069.395667, end 7224.258708
Metadata:
title : Chapter 16
Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Metadata:
BPS-eng : 26869713
DURATION-eng : 02:00:24.258708333
NUMBER_OF_FRAMES-eng: 173209
NUMBER_OF_BYTES-eng: 24264218093
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(eng): Audio: dts (DTS-HD MA), 48000 Hz, 5.1(side), s32p (24 bit) (default)
Metadata:
title : Surround 5.1
BPS-eng : 3618231
DURATION-eng : 02:00:24.192000000
NUMBER_OF_FRAMES-eng: 677268
NUMBER_OF_BYTES-eng: 3267350204
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s
Metadata:
title : Surround 5.1
BPS-eng : 1509000
DURATION-eng : 02:00:24.192000000
NUMBER_OF_FRAMES-eng: 677268
NUMBER_OF_BYTES-eng: 1362663216
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:3(spa): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s
Metadata:
title : Surround 5.1
BPS-eng : 448000
DURATION-eng : 02:00:24.224000000
NUMBER_OF_FRAMES-eng: 225757
NUMBER_OF_BYTES-eng: 404556544
SOURCE_ID-eng : 001101
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:4(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s
Metadata:
title : Stereo
BPS-eng : 192000
DURATION-eng : 02:00:24.224000000
NUMBER_OF_FRAMES-eng: 225757
NUMBER_OF_BYTES-eng: 173381376
SOURCE_ID-eng : 001102
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:5(eng): Subtitle: hdmv_pgs_subtitle
Metadata:
BPS-eng : 54930
DURATION-eng : 01:56:44.184687500
NUMBER_OF_FRAMES-eng: 5412
NUMBER_OF_BYTES-eng: 19866730
NUMBER_OF_BYTES_UNCOMPRESSED-eng: 48093182
SOURCE_ID-eng : 001200
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES NUMBER_OF_BYTES_UNCOMPRESSED SOURCE_ID
Stream #0:6(spa): Subtitle: hdmv_pgs_subtitle
Metadata:
BPS-eng : 40063
DURATION-eng : 01:57:05.247395833
NUMBER_OF_FRAMES-eng: 3888
NUMBER_OF_BYTES-eng: 15202294
NUMBER_OF_BYTES_UNCOMPRESSED-eng: 35181869
SOURCE_ID-eng : 001201
_STATISTICS_WRITING_APP-eng: MakeMKV v1.14.4 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2019-08-12 20:39:12
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES NUMBER_OF_BYTES_UNCOMPRESSED SOURCE_ID
[14:49:12] scan: decoding previews for title 1
[14:49:12] scan: audio 0x1: dca, rate=48000Hz, bitrate=1 English (DTS-HD MA) (5.1 ch)
[14:49:12] scan: audio 0x2: dca, rate=48000Hz, bitrate=1536000 English (DTS) (5.1 ch)
[14:49:12] scan: audio 0x3: ac3, rate=48000Hz, bitrate=448000 español (AC3) (5.1 ch)
[14:49:12] scan: audio 0x4: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch)
[14:49:14] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 22/22/0/0, aspect 16:9, PAR 1:1
[14:49:14] scan: supported video decoders: avcodec qsv
[14:49:14] libhb: scan thread found 1 valid title(s)
[14:49:14] starting job
[14:49:14] decomb filter thread started for segment 2
[14:49:14] decomb filter thread started for segment 6
[14:49:14] decomb check thread started for segment 0
[14:49:14] decomb filter thread started for segment 3
[14:49:14] decomb filter thread started for segment 0
[14:49:14] decomb check thread started for segment 5
[14:49:14] decomb filter thread started for segment 4
[14:49:14] decomb filter thread started for segment 1
[14:49:14] yadif thread started for segment 2
[14:49:14] decomb check thread started for segment 1
[14:49:14] decomb check thread started for segment 2
[14:49:14] job configuration:
[14:49:14] * source
[14:49:14] + Z:\a MakeMKV output\The Big Sick\Big Sick, The.mkv
[14:49:14] + title 1, chapter(s) 1 to 16
[14:49:14] + container: matroska,webm
[14:49:14] + data rate: 32681 kbps
[14:49:14] * destination
[14:49:14] + D:\Big Sick, The-1.m4v
[14:49:14] + container: MPEG-4 (libavformat)
[14:49:14] + align initial A/V stream timestamps
[14:49:14] + chapter markers
[14:49:14] * video track
[14:49:14] + decoder: h264
[14:49:14] + filters
[14:49:14] decomb check thread started for segment 3
[14:49:14] + Comb Detect (mode=0:spatial-metric=2:motion-thresh=2:spatial-thresh=3:filter-mode=1:block-thresh=80:block-width=16:block-height=16)
[14:49:14] + Decomb (mode=39)
[14:49:14] + Framerate Shaper (mode=2:rate=27000000/900000)
[14:49:14] + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[14:49:14] + Crop and Scale (width=1280:height=720:crop-top=22:crop-bottom=22:crop-left=0:crop-right=0)
[14:49:14] + source: 1920 * 1080, crop (22/22/0/0): 1920 * 1036, scale: 1280 * 720
[14:49:14] + Output geometry
[14:49:14] + storage dimensions: 1280 x 720
[14:49:14] + pixel aspect ratio: 270 : 259
[14:49:14] decomb check thread started for segment 4
[14:49:14] + display dimensions: 1334 x 720
[14:49:14] * Foreign Audio Search: Render/Burn-in, Forced Only
[14:49:14] + subtitle, English [PGS] (track 0, id 0x5, Picture)
[14:49:14] decomb filter thread started for segment 7
[14:49:14] decomb check thread started for segment 6
[14:49:14] decomb check thread started for segment 7
[14:49:14] yadif thread started for segment 0
[14:49:14] yadif thread started for segment 1
[14:49:14] decomb filter thread started for segment 5
[14:49:14] yadif thread started for segment 3
[14:49:14] yadif thread started for segment 4
[14:49:14] yadif thread started for segment 5
[14:49:14] yadif thread started for segment 7
[14:49:14] yadif thread started for segment 6
[14:49:14] sync: expecting 173208 video frames
[14:58:28] reader: done. 1 scr changes
[14:58:28] work: average encoding speed for job is 0.000000 fps
[14:58:28] comb detect: heavy 0 | light 0 | uncombed 0 | total 0
[14:58:28] decomb: deinterlaced 0 | blended 0 | unfiltered 0 | total 0
[14:58:28] vfr: 0 frames output, 0 dropped and 0 duped for CFR/PFR
[14:58:28] vfr: lost time: 0 (0 frames)
[14:58:28] vfr: gained time: 0 (0 frames) (0 not accounted for)
[14:58:28] h264-decoder done: 0 frames, 0 decoder errors
[14:58:28] sync: got 0 frames, 173208 expected
[14:58:28] Subtitle track 0 (id 0x5) 'English [PGS]': 2706 hits (0 forced)
[14:58:28] No candidate detected during subtitle scan
[14:58:28] starting job
[14:58:28] decomb filter thread started for segment 0
[14:58:28] decomb filter thread started for segment 1
[14:58:28] decomb filter thread started for segment 7
[14:58:28] decomb filter thread started for segment 2
[14:58:28] decomb filter thread started for segment 5
[14:58:28] decomb filter thread started for segment 4
[14:58:28] decomb filter thread started for segment 6
[14:58:28] decomb check thread started for segment 6
[14:58:28] yadif thread started for segment 0
[14:58:28] yadif thread started for segment 1
[14:58:28] decomb check thread started for segment 2
[14:58:28] yadif thread started for segment 4
[14:58:28] decomb check thread started for segment 4
[14:58:28] decomb check thread started for segment 5
[14:58:28] decomb filter thread started for segment 3
[14:58:28] job configuration:
[14:58:28] * source
[14:58:28] + Z:\a MakeMKV output\The Big Sick\Big Sick, The.mkv
[14:58:28] + title 1, chapter(s) 1 to 16
[14:58:28] + container: matroska,webm
[14:58:28] + data rate: 32681 kbps
[14:58:28] * destination
[14:58:28] + D:\Big Sick, The-1.m4v
[14:58:28] + container: MPEG-4 (libavformat)
[14:58:28] + align initial A/V stream timestamps
[14:58:28] + chapter markers
[14:58:28] * video track
[14:58:28] decomb check thread started for segment 7
[14:58:28] + decoder: h264
[14:58:28] + filters
[14:58:28] + Comb Detect (mode=0:spatial-metric=2:motion-thresh=2:spatial-thresh=3:filter-mode=1:block-thresh=80:block-width=16:block-height=16)
[14:58:28] decomb check thread started for segment 0
[14:58:28] + Decomb (mode=39)
[14:58:28] + Framerate Shaper (mode=2:rate=27000000/900000)
[14:58:28] + frame rate: 23.976 fps -> peak rate limited to 30.000 fps
[14:58:28] + Crop and Scale (width=1280:height=720:crop-top=22:crop-bottom=22:crop-left=0:crop-right=0)
[14:58:28] + source: 1920 * 1080, crop (22/22/0/0): 1920 * 1036, scale: 1280 * 720
[14:58:28] + Output geometry
[14:58:28] + storage dimensions: 1280 x 720
[14:58:28] + pixel aspect ratio: 270 : 259
[14:58:28] decomb check thread started for segment 1
[14:58:28] + display dimensions: 1334 x 720
[14:58:28] + encoder: H.264 (libx264)
[14:58:28] + preset: veryfast
[14:58:28] + profile: main
[14:58:28] + level: 3.1
[14:58:28] + quality: 23.00 (RF)
[14:58:28] + color profile: 1-1-1
[14:58:28] * audio track 1
[14:58:28] + decoder: English (DTS-HD MA) (5.1 ch) (track 1, id 0x1)
[14:58:28] + samplerate: 48000 Hz
[14:58:28] + mixdown: Stereo
[14:58:28] + dither: none
[14:58:28] + encoder: AAC (libavcodec)
[14:58:28] + bitrate: 160 kbps, samplerate: 48000 Hz
[14:58:28] yadif thread started for segment 2
[14:58:28] yadif thread started for segment 3
[14:58:28] decomb check thread started for segment 3
[14:58:28] yadif thread started for segment 5
[14:58:28] yadif thread started for segment 6
[14:58:28] yadif thread started for segment 7
[14:58:30] sync: expecting 173208 video frames
[14:58:30] encx264: min-keyint: 24, keyint: 240
[14:58:30] encx264: encoding at constant RF 23.000000
[14:58:30] encx264: unparsed options: level=3.1:ref=1:8x8dct=0:weightp=1:subme=2:mixed-refs=0:trellis=0:vbv-bufsize=14000:vbv-maxrate=14000:rc-lookahead=10
x264 [info]: using SAR=270/259
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
x264 [info]: profile Main, level 3.1, 4:2:0, 8-bit
[14:58:30] sync: first pts video is 0
[14:58:30] sync: "Chapter 1" (1) at frame 1 time 0
[14:58:30] sync: first pts audio 0x1 is 0
[15:00:18] sync: "Chapter 2" (2) at frame 10462 time 39267978
[15:01:52] sync: "Chapter 3" (3) at frame 19678 time 73862538