Handbrake and OBS both have QuickSync grayed out. Activity Log shows Quick Sync not available. NVENC is able to be selected.
Steps to reproduce the problem (If Applicable):
Checking "Preferences->Video"
Troubleshooting steps taken:
1) Flashed motherboard bios with latest non-beta BIOS from Asrock.
2) Confirmed "IGPU Multi Monitor" is set to enabled. "Share Memory" set to auto (default).
3) Checked BIOS settings for "enable iGPU and PCIE" but there is only a "set primary display" option that dictates which shows post/bios/bootup displays.
4) Handbrake and OBS are at stable latest versions.
5) Copious Rebooting
The only thing I haven't tried is unplugging my video card which I doubt will do anything. I figured I'd ask around here first.
HandBrake version (e.g., 1.0.0):
1.2.2
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
OS: Windows 10 Pro 64bit (fully update)
MOBO: Asrock Z68 Pro3 (fully updated bios to v2.10, lists support for Intel Quick Sync on original box and marketing materials)
Proc: Intel I5-2500k (confirmed support for Quick Sync)
GPU: GTX 1060 6GB in PCIE slot Software: Handbrake and OBS both have QuickSync grayed out. NVENC is able to be selected.
HandBrake Activity Log ***required*** (see How-to get an activity log)
Code: Select all
[20:41:51] hb_init: starting libhb thread
# Starting Scan ...
[20:41:51] CPU: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
[20:41:51] - Intel microarchitecture Sandy Bridge
[20:41:51] - logical processor count: 4
[20:41:51] Intel Quick Sync Video support: no
