handbrake sound out of sync and playback stops midway

HandBrake for Windows support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
arturo99
Posts: 4
Joined: Sat Jun 15, 2019 12:23 pm

handbrake sound out of sync and playback stops midway

Post by arturo99 »

Description of problem or question:
sound is out of sync, handbrake process is extremely slow and playback stops mid way
2 errors reported


Steps to reproduce the problem (If Applicable):




HandBrake version (e.g., 1.0.0):

1.2.2


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):

windows 8.1


HandBrake Activity Log ***required*** (see How-to get an activity log)
HandBrake 1.2.2 (2019022300)
OS: Microsoft Windows NT 6.3.9600.0
CPU: AMD A8-5500 APU with Radeon(tm) HD Graphics
Ram: 5301 MB,
GPU Information:
AMD Radeon R5 235 + HD 7560D Dual Graphics - 13.152.1.1000
AMD Radeon HD 7560D - 13.152.1.1000
Screen: 1920x1080
Temp Dir: C:\Users\Andrew\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\Andrew\AppData\Roaming\HandBrake

-------------------------------------------


# Starting Encode ...

[13:02:56] hb_init: starting libhb thread
[13:02:56] 1 job(s) to process
[13:02:56] json job:
{
"Audio": {
"AudioList": [
{
"Bitrate": 160,
"DRC": 0.0,
"Encoder": "av_aac",
"Gain": 0.0,
"Mixdown": 4,
"NormalizeMixLevel": false,
"Samplerate": 0,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
"copy:aac",
"copy:ac3",
"copy:dtshd",
"copy:dts",
"copy:eac3",
"copy:flac",
"copy:mp3",
"copy:truehd"
],
"FallbackEncoder": "ac3"
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
}
],
"ChapterMarkers": true,
"AlignAVStart": true,
"File": "C:\\Users\\Andrew\\Videos\\Logitech\\2019-06-15 12-22-09-1.m4v",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": "mp4"
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 11,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 6,
"Settings": {
"mode": "1",
"rate": "27000000/1080000"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 1
},
"Title": 1,
"Path": "C:\\Users\\Andrew\\Videos\\Logitech\\LogiCapture\\2019-06-15_12-22-09.mp4"
},
"Subtitle": {
"Search": {
"Burn": true,
"Default": false,
"Enable": true,
"Forced": true
},
"SubtitleList": []
},
"Video": {
"Encoder": "x264",
"Level": "4.0",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "fast",
"Profile": "main",
"Quality": 22.0,
"QSV": {
"Decode": false,
"AsyncDepth": 0
}
}
}
[13:02:56] CPU:
[13:02:56] - logical processor count: 4
[13:02:56] Intel Quick Sync Video support: no
[13:02:56] hb_scan: path=C:\Users\Andrew\Videos\Logitech\LogiCapture\2019-06-15_12-22-09.mp4, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image C:\Users\Andrew\Videos\Logitech\LogiCapture\2019-06-15_12-22-09.mp4
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[13:02:56] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[13:02:56] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Andrew\Videos\Logitech\LogiCapture\2019-06-15_12-22-09.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1iso6mp41
encoder : Lavf57.66.102
Duration: 00:00:58.47, start: 0.000000, bitrate: 3877 kb/s
Stream #0:0(und): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 1920x1080, 3704 kb/s, 22.39 fps, 25 tbr, 12800 tbn, 25600 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 177 kb/s (default)
Metadata:
handler_name : SoundHandler
[13:02:57] scan: decoding previews for title 1
[13:02:58] scan: audio 0x1: aac, rate=48000Hz, bitrate=177474 Unknown (AAC LC) (2.0 ch)
[13:03:00] scan: 10 previews, 1920x1080, 22.394 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[13:03:00] scan: supported video decoders: avcodec qsv
[13:03:00] libhb: scan thread found 1 valid title(s)
[13:03:00] Skipping subtitle scan. No suitable subtitle tracks.
[13:03:00] starting job
[13:03:00] decomb filter thread started for segment 0
[13:03:00] decomb filter thread started for segment 1
[13:03:00] decomb filter thread started for segment 2
[13:03:00] decomb filter thread started for segment 3
[13:03:00] decomb check thread started for segment 0
[13:03:00] decomb check thread started for segment 1
[13:03:00] decomb check thread started for segment 2
[13:03:00] decomb check thread started for segment 3
[13:03:00] work: only 1 chapter, disabling chapter markers
[13:03:00] job configuration:
[13:03:00] * source
[13:03:00] + C:\Users\Andrew\Videos\Logitech\LogiCapture\2019-06-15_12-22-09.mp4
[13:03:00] + title 1, chapter(s) 1 to 1
[13:03:00] + container: mov,mp4,m4a,3gp,3g2,mj2
[13:03:00] + data rate: 3877 kbps
[13:03:00] * destination
[13:03:00] + C:\Users\Andrew\Videos\Logitech\2019-06-15 12-22-09-1.m4v
[13:03:00] + container: MPEG-4 (libavformat)
[13:03:00] + align initial A/V stream timestamps
[13:03:00] * video track
[13:03:00] + decoder: h264
[13:03:00] + bitrate 3704 kbps
[13:03:00] + filters
[13:03:00] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[13:03:00] + Decomb (mode=39)
[13:03:00] + Framerate Shaper (mode=1:rate=27000000/1080000)
[13:03:00] + frame rate: 22.394 fps -> constant 25.000 fps
[13:03:00] + Crop and Scale (width=1920:height=1080:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[13:03:00] + source: 1920 * 1080, crop (0/0/0/0): 1920 * 1080, scale: 1920 * 1080
[13:03:00] + Output geometry
[13:03:00] + storage dimensions: 1920 x 1080
[13:03:00] + pixel aspect ratio: 1 : 1
[13:03:00] + display dimensions: 1920 x 1080
[13:03:00] + encoder: H.264 (libx264)
[13:03:00] + preset: fast
[13:03:00] + profile: main
[13:03:00] + level: 4.0
[13:03:00] + quality: 22.00 (RF)
[13:03:00] + color profile: 1-1-1
[13:03:00] * audio track 1
[13:03:00] + decoder: Unknown (AAC LC) (2.0 ch) (track 1, id 0x1)
[13:03:00] + bitrate: 177 kbps, samplerate: 48000 Hz
[13:03:00] + mixdown: Stereo
[13:03:00] + dither: none
[13:03:00] + encoder: AAC (libavcodec)
[13:03:00] + bitrate: 160 kbps, samplerate: 48000 Hz
[13:03:00] mask filter thread started for segment 0
[13:03:00] mask filter thread started for segment 1
[13:03:00] mask filter thread started for segment 2
[13:03:00] mask filter thread started for segment 3
[13:03:00] mask erode thread started for segment 0
[13:03:00] mask erode thread started for segment 1
[13:03:00] mask erode thread started for segment 2
[13:03:00] mask erode thread started for segment 3
[13:03:00] mask dilate thread started for segment 0
[13:03:00] mask dilate thread started for segment 1
[13:03:00] mask dilate thread started for segment 2
[13:03:00] mask dilate thread started for segment 3
[13:03:00] yadif thread started for segment 0
[13:03:00] yadif thread started for segment 1
[13:03:00] yadif thread started for segment 2
[13:03:00] yadif thread started for segment 3
[13:03:01] sync: expecting 1309 video frames
[13:03:01] encx264: encoding at constant RF 22.000000
[13:03:01] encx264: unparsed options: level=4.0:ref=2:8x8dct=0:weightp=1:subme=6:vbv-bufsize=25000:vbv-maxrate=20000:rc-lookahead=30
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX XOP FMA3 BMI1
x264 [info]: profile Main, level 4.0, 4:2:0, 8-bit
[13:03:02] sync: first pts video is 0
[13:03:02] sync: first pts audio 0x1 is 0
[13:03:02] sync: "Chapter 1" (1) at frame 2 time 4018
[13:10:34] reader: done. 1 scr changes
[13:10:46] work: average encoding speed for job is 2.851741 fps
[13:10:46] comb detect: heavy 5 | light 22 | uncombed 1280 | total 1307
[13:10:46] decomb: deinterlaced 5 | blended 22 | unfiltered 1280 | total 1307
[13:10:46] vfr: 1460 frames output, 0 dropped and 153 duped for CFR/PFR
[13:10:46] vfr: lost time: 0 (0 frames)
[13:10:46] vfr: gained time: 0 (0 frames) (0 not accounted for)
[13:10:46] aac-decoder done: 2737 frames, 0 decoder errors
[13:10:46] h264-decoder done: 1306 frames, 0 decoder errors
[13:10:46] sync: got 1307 frames, 1309 expected
[13:10:46] sync: framerate min 6.250 fps, max 25.000 fps, avg 22.374 fps
x264 [info]: frame I:9 Avg QP:13.04 size:143301
x264 [info]: frame P:379 Avg QP:19.82 size: 16272
x264 [info]: frame B:1072 Avg QP:26.18 size: 1312
x264 [info]: consecutive B-frames: 1.3% 1.6% 2.3% 94.8%
x264 [info]: mb I I16..4: 62.8% 0.0% 37.2%
x264 [info]: mb P I16..4: 2.0% 0.0% 1.5% P16..4: 11.3% 3.2% 1.9% 0.0% 0.0% skip:80.1%
x264 [info]: mb B I16..4: 0.3% 0.0% 0.0% B16..8: 3.0% 0.3% 0.0% direct: 1.4% skip:94.8% L0:49.5% L1:47.1% BI: 3.3%
x264 [info]: coded y,uvDC,uvAC intra: 34.6% 48.3% 40.8% inter: 1.8% 4.9% 1.6%
x264 [info]: i16 v,h,dc,p: 55% 27% 11% 6%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 36% 24% 15% 3% 5% 5% 5% 4% 4%
x264 [info]: i8c dc,h,v,p: 66% 16% 14% 4%
x264 [info]: Weighted P-Frames: Y:0.0% UV:0.0%
x264 [info]: ref P L0: 68.8% 31.2%
x264 [info]: ref B L0: 82.7% 17.3%
x264 [info]: ref B L1: 95.6% 4.4%
x264 [info]: kb/s:1214.19
[13:10:46] mux: track 0, 1460 frames, 8863296 bytes, 1212.49 kbps, fifo 2048
[13:10:46] mux: track 1, 2741 frames, 1174177 bytes, 160.63 kbps, fifo 4096
[13:10:47] libhb: work result = 0

# Encode Completed ...

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.








Post Reply