Do not launch on my computer
Posted: Sat Jun 01, 2019 6:31 pm
Description of problem or question:
Double click handbrake.exe , and it crashed. The gui didn't appear.
Steps to reproduce the problem (If Applicable):
Double click on desktop icon.
HandBrake version (e.g., 1.0.0):
1.2.2
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 1809, Thinkpad E485, CPU: r5 2500u
HandBrake Activity Log ***required*** (see How-to get an activity log)
Sorry. The log files are 0 kb and they are all empty. But i still can post things that generated by windows.
If you need more information, just reply to this post.
Please help me to solve this problem. Thank you.
Double click handbrake.exe , and it crashed. The gui didn't appear.
Steps to reproduce the problem (If Applicable):
Double click on desktop icon.
HandBrake version (e.g., 1.0.0):
1.2.2
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 1809, Thinkpad E485, CPU: r5 2500u
HandBrake Activity Log ***required*** (see How-to get an activity log)
Sorry. The log files are 0 kb and they are all empty. But i still can post things that generated by windows.
- Report.wer
This file's path is C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_HandBrake.exe_68a9a3e704dc6e25298fd84f5acc4c99829fc56_f4b4249d_123219dc
Content is :Code: Select all
Version=1 EventType=CLR20r3 EventTime=132038865423058233 ReportType=2 Consent=1 UploadTime=132038865430434192 ReportStatus=268435456 ReportIdentifier=59039af9-2cb5-440d-93de-07285dc4a4ba IntegratorReportIdentifier=e2d2b2a9-c86d-48b5-ade7-e2c22701718a Wow64Host=34404 NsAppName=HandBrake.exe OriginalFilename=HandBrake.exe AppSessionGuid=00003b3c-0002-0016-c5de-5004a618d501 TargetAppId=W:0006d90136437d24ddb4c3d56b43a50ce4c800000000!0000c8e5017a8783039d0050dbdde50c809b562eaeb1!HandBrake.exe TargetAppVer=2019//02//23:17:20:41!0!HandBrake.exe BootId=4294967295 TargetAsId=2193 UserImpactVector=3145728 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=e57f17778973a0fe558014a23573d73d Response.BucketTable=5 Response.LegacyBucketId=1549260958729492285 Response.type=4 Sig[0].Name=问题签名 01 Sig[0].Value=HandBrake.exe Sig[1].Name=问题签名 02 Sig[1].Value=1.2.2.0 Sig[2].Name=问题签名 03 Sig[2].Value=5c7180e9 Sig[3].Name=问题签名 04 Sig[3].Value=PresentationCore Sig[4].Name=问题签名 05 Sig[4].Value=4.7.3362.0 Sig[5].Name=问题签名 06 Sig[5].Value=5c2fdc18 Sig[6].Name=问题签名 07 Sig[6].Value=19bd Sig[7].Name=问题签名 08 Sig[7].Value=0 Sig[8].Name=问题签名 09 Sig[8].Value=System.AccessViolationException DynamicSig[1].Name=OS 版本 DynamicSig[1].Value=10.0.17763.2.0.0.256.48 DynamicSig[2].Name=区域设置 ID DynamicSig[2].Value=2052 DynamicSig[22].Name=其他信息 1 DynamicSig[22].Value=a9e2 DynamicSig[23].Name=其他信息 2 DynamicSig[23].Value=a9e2bdbcb085a44ead732667264c8274 DynamicSig[24].Name=其他信息 3 DynamicSig[24].Value=837e DynamicSig[25].Name=其他信息 4 DynamicSig[25].Value=837eb6b7f0a798984e81687fe81c2969 UI[2]=D:\App\HandBrake 1.2.2\HandBrake.exe LoadedModule[0]=D:\App\HandBrake 1.2.2\HandBrake.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\Windows\System32\KERNEL32.dll LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll LoadedModule[5]=C:\Windows\System32\ADVAPI32.dll LoadedModule[6]=C:\Windows\System32\msvcrt.dll LoadedModule[7]=C:\Windows\System32\sechost.dll LoadedModule[8]=C:\Windows\System32\RPCRT4.dll LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll LoadedModule[10]=C:\Windows\System32\SHLWAPI.dll LoadedModule[11]=C:\Windows\System32\combase.dll LoadedModule[12]=C:\Windows\System32\ucrtbase.dll LoadedModule[13]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[14]=C:\Windows\System32\GDI32.dll LoadedModule[15]=C:\Windows\System32\gdi32full.dll LoadedModule[16]=C:\Windows\System32\msvcp_win.dll LoadedModule[17]=C:\Windows\System32\USER32.dll LoadedModule[18]=C:\Windows\System32\win32u.dll LoadedModule[19]=C:\Windows\System32\IMM32.DLL LoadedModule[20]=C:\Windows\System32\kernel.appcore.dll LoadedModule[21]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[22]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll LoadedModule[23]=C:\Windows\SYSTEM32\MSVCR120_CLR0400.dll LoadedModule[24]=C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\bef0a43af1bb9a52ee47a6f60bec2961\mscorlib.ni.dll LoadedModule[25]=C:\Windows\System32\ole32.dll LoadedModule[26]=C:\Windows\system32\uxtheme.dll LoadedModule[27]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System\f8a7bdb37af85423bb9b5675d229f7f2\System.ni.dll LoadedModule[28]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\b49ad0090c8a327519ec8b1d8086028f\System.Core.ni.dll LoadedModule[29]=C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\6ed4ede73c8953902eb637cd99e3faa4\WindowsBase.ni.dll LoadedModule[30]=C:\Windows\System32\CRYPTSP.dll LoadedModule[31]=C:\Windows\system32\rsaenh.dll LoadedModule[32]=C:\Windows\System32\bcrypt.dll LoadedModule[33]=C:\Windows\SYSTEM32\CRYPTBASE.dll LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\90cd2ae4a88c23cc3f044043a99efabd\PresentationCore.ni.dll LoadedModule[35]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\62a749d4966b416b3383976cfb337c89\PresentationFramework.ni.dll LoadedModule[36]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\ec3d1b52bacad737c3a88ac6eb20bf0b\System.Xaml.ni.dll LoadedModule[37]=C:\Windows\SYSTEM32\dwrite.dll LoadedModule[38]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll LoadedModule[39]=C:\Windows\System32\OLEAUT32.dll LoadedModule[40]=C:\Windows\SYSTEM32\MSVCP120_CLR0400.dll LoadedModule[41]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll LoadedModule[42]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll LoadedModule[43]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\a115cfbc137852f9a8812f40e0337556\System.Configuration.ni.dll LoadedModule[44]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\ee5d65a622ca43b2fd11abe89c05d1a3\System.Xml.ni.dll LoadedModule[45]=C:\Windows\System32\shell32.dll LoadedModule[46]=C:\Windows\System32\cfgmgr32.dll LoadedModule[47]=C:\Windows\System32\shcore.dll LoadedModule[48]=C:\Windows\System32\windows.storage.dll LoadedModule[49]=C:\Windows\System32\profapi.dll LoadedModule[50]=C:\Windows\System32\powrprof.dll LoadedModule[51]=C:\Windows\system32\dwmapi.dll LoadedModule[52]=C:\Windows\System32\CRYPT32.dll LoadedModule[53]=C:\Windows\System32\MSASN1.dll LoadedModule[54]=C:\Windows\System32\MSCTF.dll LoadedModule[55]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\bb850a621bc5e9327cbb46fbacfb31cb\PresentationFramework.Aero2.ni.dll LoadedModule[56]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runtime\0f187ef24bd7feace0e860552d9e9658\System.Runtime.ni.dll LoadedModule[57]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Thre7bb2aad0#\e886d302fceea7ff6c69349f5d56b653\System.Threading.Tasks.ni.dll LoadedModule[58]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Reflection\590dba77629c180e0880779900fda9ef\System.Reflection.ni.dll LoadedModule[59]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Collections\506fcbea44185d9e7cbdec8045fd7071\System.Collections.ni.dll LoadedModule[60]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.ObjectModel\2403f959d22b4df80757debe3c9dbe3c\System.ObjectModel.ni.dll LoadedModule[61]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Linq\bc123c65f50880172d87dd7a77d6b976\System.Linq.ni.dll LoadedModule[62]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Refl9c203d4d#\c2912e9ddb3232623e897fa652265eef\System.Reflection.Extensions.ni.dll LoadedModule[63]=D:\App\HandBrake 1.2.2\hb.DLL LoadedModule[64]=C:\Windows\System32\WS2_32.dll LoadedModule[65]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\553a2f1d89672f01f9a6c7b4f2b15980\System.Runtime.Serialization.ni.dll LoadedModule[66]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Numerics\19194be28ca8c722dee030c10e9fd804\System.Numerics.ni.dll LoadedModule[67]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Data\af55c5ac75fbcce0c8b8a12f72a3b844\System.Data.ni.dll LoadedModule[68]=C:\Windows\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll LoadedModule[69]=C:\Windows\SYSTEM32\dxva2.dll LoadedModule[70]=C:\Windows\SYSTEM32\dxgi.dll LoadedModule[71]=C:\Windows\SYSTEM32\d3d11.dll LoadedModule[72]=C:\Windows\SYSTEM32\apphelp.dll LoadedModule[73]=C:\Windows\SYSTEM32\D3DSCache.dll LoadedModule[74]=C:\Windows\SYSTEM32\twinapi.appcore.dll LoadedModule[75]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[76]=C:\Windows\SYSTEM32\RMCLIENT.dll LoadedModule[77]=C:\Windows\System32\DriverStore\FileRepository\u0340998.inf_amd64_f156c252858e0346\B340755\amduve64.dll LoadedModule[78]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Threading\4c390fd0d1ba64e0f2df43df2dcbc2ff\System.Threading.ni.dll LoadedModule[79]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\e5054399f0ad2ea33632c9b523ff07b8\System.Drawing.ni.dll LoadedModule[80]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\ebfa4a31cd99152250ad311086431249\System.Windows.Forms.ni.dll LoadedModule[81]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\cb5da2e58512134e72abb6cac758d367\System.Management.ni.dll LoadedModule[82]=C:\Windows\System32\clbcatq.dll LoadedModule[83]=C:\Windows\system32\wbem\wmiutils.dll LoadedModule[84]=C:\Windows\SYSTEM32\wbemcomn.dll LoadedModule[85]=C:\Windows\system32\wbem\wbemprox.dll LoadedModule[86]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll LoadedModule[87]=C:\Windows\system32\wbem\wbemsvc.dll LoadedModule[88]=C:\Windows\system32\wbem\fastprox.dll LoadedModule[89]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Text2f5a8366#\df3787182fcc9c4ac3ae3a7a0ff4623a\System.Text.RegularExpressions.ni.dll LoadedModule[90]=C:\Windows\SYSTEM32\d3d9.dll LoadedModule[91]=C:\Windows\System32\DriverStore\FileRepository\u0340998.inf_amd64_f156c252858e0346\B340755\aticfx64.dll LoadedModule[92]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[93]=C:\Windows\SYSTEM32\WINMMBASE.dll LoadedModule[94]=C:\Windows\System32\DriverStore\FileRepository\u0340998.inf_amd64_f156c252858e0346\B340755\atiu9p64.dll LoadedModule[95]=C:\Windows\System32\DriverStore\FileRepository\u0340998.inf_amd64_f156c252858e0346\B340755\atiumd64.dll LoadedModule[96]=C:\Windows\System32\DriverStore\FileRepository\u0340998.inf_amd64_f156c252858e0346\B340755\atiumd6a.dll LoadedModule[97]=C:\Windows\SYSTEM32\amdihk64.dll LoadedModule[98]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Resoc6338000#\288ff5f05e4c502414308219e7029dba\System.Resources.ResourceManager.ni.dll LoadedModule[99]=C:\Windows\SYSTEM32\urlmon.dll LoadedModule[100]=C:\Windows\SYSTEM32\iertutil.dll LoadedModule[101]=C:\Windows\SYSTEM32\WindowsCodecs.dll LoadedModule[102]=C:\Windows\SYSTEM32\wtsapi32.dll LoadedModule[103]=C:\Windows\SYSTEM32\WINSTA.dll LoadedModule[104]=C:\Windows\system32\dataexchange.dll LoadedModule[105]=C:\Windows\system32\dcomp.dll LoadedModule[106]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.503_none_05b23ef40721f4ae\comctl32.dll LoadedModule[107]=C:\Windows\System32\TextInputFramework.dll LoadedModule[108]=C:\Windows\System32\CoreUIComponents.dll LoadedModule[109]=C:\Windows\System32\CoreMessaging.dll LoadedModule[110]=C:\Windows\SYSTEM32\ntmarta.dll LoadedModule[111]=C:\Windows\SYSTEM32\wintypes.dll LoadedModule[112]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=17763 OsInfo[3].Key=ubr OsInfo[3].Value=503 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=2052 OsInfo[7].Key=geoid OsInfo[7].Value=45 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=121068 OsInfo[15].Key=osinsty OsInfo[15].Value=2 OsInfo[16].Key=iever OsInfo[16].Value=11.503.17763.0-11.0.125 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=16033 OsInfo[19].Key=svolsz OsInfo[19].Value=237 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=180914 OsInfo[22].Key=bldtm OsInfo[22].Value=1434 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs5_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.17763.503.amd64fre.rs5_release.180914-1434 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[34].Key=containerid OsInfo[35].Key=containertype OsInfo[36].Key=edu OsInfo[36].Value=0 FriendlyEventName=已停止工作 ConsentKey=CLR20r3 AppName=HandBrake AppPath=D:\App\HandBrake 1.2.2\HandBrake.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=8F6CB6CA419087B04F19E90F1CC16C81 MetadataHash=-703133982 - dump file
This file locates in C:\Users\le\AppData\Local\CrashDumps\HandBrake.exe.15164.dmp
https://we.tl/t-xH1nTz1UBu
If you need more information, just reply to this post.
Please help me to solve this problem. Thank you.