I can't get the graphics driver from Intel. I get this message:
A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
When I try to install a generic driver anyway, I get a message saying it won't install because the driver isn't validated for this computer.
But it's not like the XPS 13 is an obscure laptop. If it were an issue with its graphics driver, I'd expect this problem to be a bit more widespread.
Anyway, here's the error in the Event Viewer from the last time I tried to open it:
Log Name: Application
Source: Application Error
Date: 5/16/2019 2:31:50 PM
Event ID: 1000
Task Category: (100)
Faulting application name: HandBrake.exe, version: 220.127.116.11, time stamp: 0x5c7180e9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffafffffffe
Faulting process id: 0x3120
Faulting application start time: 0x01d50c159f3d66bc
Faulting application path: C:\Program Files\HandBrake\HandBrake.exe
Faulting module path: unknown
Report Id: edef934d-9db3-4477-ba03-ec96cd4af7ab
Faulting package full name:
Faulting package-relative application ID:
<Provider Name="Application Error" />
<TimeCreated SystemTime="2019-05-16T18:31:50.210459600Z" />