Having used Handbrake for years, including on my current system up to 1.2.0, from ca. March 15th it wouldn't start anymore.
Tried reinstalling, removing and installing 1.2.2, various compatibility settings, nothing works so far.
No application window or error message or dialogue for Handbrake shows up on the screen.
I have an older version of Handbrake on another computer, runs fine there. Same older version won't run on my primary computer.
Steps to reproduce the problem (If Applicable):
Trying to start HB from the Windows menu, or direct in the folder, opens up an instance of handbrake.exe in the process list.
(Task manager - details tab)
It stays there for about 2 seconds, then goes away.
HandBrake version (e.g., 1.0.0):
1.2.0 when this started, installed 1.2.2, same issue.
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10, all updates as of March 20.
HandBrake Activity Log ***required*** (see How-to get an activity log)
I can not find an activity log in the location indicated: "C:\Users\Username\AppData\Roaming\HandBrake\logs on Windows 7, 8, and 10"
Yes, I did remember to replace "username" with my name. There wasn't even a logs folder there so I made one, but after several attempts nothing was written there.
I suspect there may possibly be an issue with folder access or permissions for Handbrake, or maybe it doesn't get as far as posting anything to a log. I'm unsure how to troubleshoot this.
Code: Select all
Please replace this text with the contents of your log file between the two code tags - OR - provide a pastebin URL in place of these 3 lines.