Handbrake access denied

HandBrake for Windows support
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Stitch177
New User
Posts: 1
Joined: Tue Dec 18, 2018 12:32 am

Handbrake access denied

Post by Stitch177 »

Description of problem or question:

Handbrake does not open and give me error on it.

A problem occurred when trying to save your preferences.
A problem occurred when trying to save your preferences.
Any settings you changed may need to be reset the next time HandBrake launches.
System.UnauthorizedAccessException: Access to the path 'C:\Users\rpast\AppData\Roaming\HandBrake\settings.xml' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
at HandBrakeWPF.Services.UserSettingService.Save() in D:\HandBrake\win\CS\HandBrakeWPF\Services\UserSettingService.cs:line 127

Steps to reproduce the problem (If Applicable):

i have tried unistalling and reinstalling the program with same issue


HandBrake version (e.g., 1.0.0):

HandBrake 1.1.2 (2018090500) - 64bit


Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
OS: Microsoft Windows NT 10.0.15063.0 - 64bit
CPU: Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz
Ram: 32717 MB,
GPU Information:
NVIDIA GeForce GTX 1070 - 25.21.14.1694
Screen: 1920x1080

HandBrake Activity Log ***required*** (see How-to get an activity log)

handbrake does not open so i can get that. and since i delete and reinstalled does not show.

Code: Select all

Please replace this text with the contents of your log file between the two code tags - OR -  provide a pastebin URL in place of these 3 lines.
Woodstock
Veteran User
Posts: 4621
Joined: Tue Aug 27, 2013 6:39 am

Re: Handbrake access denied

Post by Woodstock »

Did you recently update Windows 10 with the December update?

There is a new security setting to slow down ransomware from overwriting files, which apparently defaults to "ON".

https://docs.microsoft.com/en-us/window ... loit-guard
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