"Save AS" window acting like it's trying to open a file...

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DarkKaplah
Posts: 2
Joined: Mon Oct 22, 2018 2:34 pm

"Save AS" window acting like it's trying to open a file...

Post by DarkKaplah » Mon Oct 22, 2018 2:42 pm

Description of problem or question:
Ok. I'm not a new user. I've used handbrake for years and recently updated. I add my file to compress, select my options, click browse to set the output file location. While the window shows "Save As" when I type in my file name and click save I get presented with "Cannot find the file specified" as though I was using an "Open" window. If I manually type in my path to the save as box I'm presented with a permissions error as though I don't have access to the path. I've doublechecked I do by creating a new doc in that location.



Steps to reproduce the problem (If Applicable):
See above.



HandBrake version (e.g., 1.0.0):
1.1.2



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

[10:06:25] hb_init: starting libhb thread

 # Starting Scan ...

[10:06:25] CPU:
[10:06:25]  - logical processor count: 4
[10:06:25] Intel Quick Sync Video support: no
[10:06:25] hb_scan: path=D:\Users\kapla\Videos\DVD Library\Rampage\FullDisc\RAMPAGE\BDMV\STREAM\00042.m2ts, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image D:\Users\kapla\Videos\DVD Library\Rampage\FullDisc\RAMPAGE\BDMV\STREAM\00042.m2ts
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[10:06:25] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[10:06:25] dvd: not a dvd - trying as a stream/file instead
[10:06:25] file is MPEG Transport Stream with 192 byte packets offset 4 bytes
[10:06:25] Found the following PIDS
[10:06:25]     Video PIDS :
[10:06:25]       0x1011 type H.264 (0x1b)
[10:06:25]     Audio PIDS :
[10:06:25]       0x1100 type TrueHD (0x83)
[10:06:25]       0x1101 type DTS-HD MA (0x86)
[10:06:25]       0x1102 type AC3 (0x81)
[10:06:25]       0x1103 type AC3 (0x81)
[10:06:25]       0x1104 type AC3 (0x81)
[10:06:25]       0x1105 type AC3 (0x81)
[10:06:25]     Subtitle PIDS :
[10:06:25]       0x1200 type PGS Subtitle (0x90)
[10:06:25]       0x1201 type PGS Subtitle (0x90)
[10:06:25]       0x1202 type PGS Subtitle (0x90)
[10:06:25]       0x1203 type PGS Subtitle (0x90)
[10:06:25]       0x1204 type PGS Subtitle (0x90)
[10:06:25]       0x1205 type PGS Subtitle (0x90)
[10:06:25]       0x1206 type PGS Subtitle (0x90)
[10:06:25]     Other PIDS :
[10:06:25]       0x1001 type Unknown (0xff) (PCR)
[10:06:25] stream id 0x1100 (type 0x83 substream 0x76) audio 0x761100
[10:06:25] stream id 0x1100 (type 0x83 substream 0x72) audio 0x721100
[10:06:25] stream id 0x1101 (type 0x86 substream 0x71) audio 0x711101
[10:06:25] stream id 0x1101 (type 0x86 substream 0x0) audio 0x1101
[10:06:25] stream id 0x1102 (type 0x81 substream 0x0) audio 0x1102
[10:06:25] stream id 0x1103 (type 0x81 substream 0x0) audio 0x1103
[10:06:25] stream id 0x1104 (type 0x81 substream 0x0) audio 0x1104
[10:06:25] stream id 0x1105 (type 0x81 substream 0x0) audio 0x1105
[10:06:25] stream id 0x1200 (type 0x90 substream 0x0) subtitle 0x1200
[10:06:25] stream id 0x1201 (type 0x90 substream 0x0) subtitle 0x1201
[10:06:25] stream id 0x1202 (type 0x90 substream 0x0) subtitle 0x1202
[10:06:25] stream id 0x1203 (type 0x90 substream 0x0) subtitle 0x1203
[10:06:25] stream id 0x1204 (type 0x90 substream 0x0) subtitle 0x1204
[10:06:25] stream id 0x1205 (type 0x90 substream 0x0) subtitle 0x1205
[10:06:25] stream id 0x1206 (type 0x90 substream 0x0) subtitle 0x1206
[10:06:27] scan: decoding previews for title 1
[10:06:27] file is MPEG Transport Stream with 192 byte packets offset 4 bytes
[10:06:27] scan: audio 0x761100: ac3, rate=48000Hz, bitrate=448000 Unknown (AC3) (5.1 ch) (Dolby Digital EX)
[10:06:27] scan: audio 0x721100: truehd, rate=48000Hz, bitrate=200000 Unknown (TrueHD) (7.1 ch)
[10:06:27] scan: audio 0x711101: dca, rate=48000Hz, bitrate=1536000 Unknown (DTS) (5.1 ch)
[10:06:27] scan: audio 0x1101: dca, rate=48000Hz, bitrate=1536000 Unknown (DTS-HD MA) (5.1 ch)
[10:06:27] scan: audio 0x1102: ac3, rate=48000Hz, bitrate=448000 Unknown (AC3) (5.1 ch)
[10:06:27] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=448000 Unknown (AC3) (5.1 ch)
[10:06:27] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=448000 Unknown (AC3) (5.1 ch)
[10:06:27] scan: audio 0x1105: ac3, rate=48000Hz, bitrate=448000 Unknown (AC3) (5.1 ch)
[10:10:44] hb_ts_stream_decode - eof
[10:10:44] Warning: Could not read data for preview 2, skipped
[10:10:44] stream: 140197 good frames, 0 errors (0%)
[10:10:44] scan: 1 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[10:10:44] scan: supported video decoders: avcodec qsv
[10:10:44] Title is likely interlaced or telecined (0 out of 1 previews). You should do something about that.
[10:10:44] scan: Too few previews (1), trying harder
[10:10:44] scan: decoding previews for title 1
[10:10:44] file is MPEG Transport Stream with 192 byte packets offset 4 bytes
[10:10:48] stream: 15 good frames, 0 errors (0%)
[10:10:48] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/140/0/0, aspect 16:9, PAR 1:1
[10:10:48] scan: supported video decoders: avcodec qsv
[10:10:48] libhb: scan thread found 1 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...

[10:27:38] hb_init: starting libhb thread

 # Starting Scan ...

[10:27:38] CPU:
[10:27:38]  - logical processor count: 4
[10:27:38] Intel Quick Sync Video support: no
[10:27:38] hb_scan: path=D:\Users\kapla\Videos\DVD Library\Life of the Party\FullDisc\LIFE_OF_THE_PARTY\BDMV\STREAM\00052.m2ts, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image D:\Users\kapla\Videos\DVD Library\Life of the Party\FullDisc\LIFE_OF_THE_PARTY\BDMV\STREAM\00052.m2ts
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[10:27:38] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 6.0.0
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[10:27:38] dvd: not a dvd - trying as a stream/file instead
[10:27:38] file is MPEG Transport Stream with 192 byte packets offset 4 bytes
[10:27:38] Found the following PIDS
[10:27:38]     Video PIDS :
[10:27:38]       0x1011 type H.264 (0x1b)
[10:27:38]     Audio PIDS :
[10:27:38]       0x1100 type DTS-HD MA (0x86)
[10:27:38]       0x1101 type AC3 (0x81)
[10:27:38]       0x1102 type AC3 (0x81)
[10:27:38]       0x1103 type AC3 (0x81)
[10:27:38]     Subtitle PIDS :
[10:27:38]       0x1200 type PGS Subtitle (0x90)
[10:27:38]       0x1201 type PGS Subtitle (0x90)
[10:27:38]       0x1202 type PGS Subtitle (0x90)
[10:27:38]       0x1203 type PGS Subtitle (0x90)
[10:27:38]     Other PIDS :
[10:27:38]       0x1001 type Unknown (0xff) (PCR)
[10:27:38] stream id 0x1100 (type 0x86 substream 0x71) audio 0x711100
[10:27:38] stream id 0x1100 (type 0x86 substream 0x0) audio 0x1100
[10:27:38] stream id 0x1101 (type 0x81 substream 0x0) audio 0x1101
[10:27:38] stream id 0x1102 (type 0x81 substream 0x0) audio 0x1102
[10:27:38] stream id 0x1103 (type 0x81 substream 0x0) audio 0x1103
[10:27:38] stream id 0x1200 (type 0x90 substream 0x0) subtitle 0x1200
[10:27:38] stream id 0x1201 (type 0x90 substream 0x0) subtitle 0x1201
[10:27:38] stream id 0x1202 (type 0x90 substream 0x0) subtitle 0x1202
[10:27:38] stream id 0x1203 (type 0x90 substream 0x0) subtitle 0x1203
[10:27:40] scan: decoding previews for title 1
[10:27:40] file is MPEG Transport Stream with 192 byte packets offset 4 bytes
[10:27:40] scan: audio 0x711100: dca, rate=48000Hz, bitrate=1536000 Unknown (DTS) (5.1 ch)
[10:27:40] scan: audio 0x1100: dca, rate=48000Hz, bitrate=1536000 Unknown (DTS-HD MA) (5.1 ch)
[10:27:40] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=640000 Unknown (AC3) (5.1 ch)
[10:27:40] scan: audio 0x1102: ac3, rate=48000Hz, bitrate=640000 Unknown (AC3) (5.1 ch)
[10:27:40] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=640000 Unknown (AC3) (5.1 ch)
[10:30:46] hb_ts_stream_decode - eof
[10:30:46] Warning: Could not read data for preview 2, skipped
[10:30:46] stream: 137143 good frames, 0 errors (0%)
[10:30:46] scan: 1 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[10:30:46] scan: supported video decoders: avcodec qsv
[10:30:46] Title is likely interlaced or telecined (0 out of 1 previews). You should do something about that.
[10:30:46] scan: Too few previews (1), trying harder
[10:30:46] scan: decoding previews for title 1
[10:30:46] file is MPEG Transport Stream with 192 byte packets offset 4 bytes
[10:30:49] stream: 10 good frames, 0 errors (0%)
[10:30:49] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/140/0/0, aspect 16:9, PAR 1:1
[10:30:49] scan: supported video decoders: avcodec qsv
[10:30:49] libhb: scan thread found 1 valid title(s)

 # Processing Scan Information ...


 # Scan Finished ...



Woodstock
Veteran User
Posts: 3014
Joined: Tue Aug 27, 2013 6:39 am

Re: "Save AS" window acting like it's trying to open a file...

Post by Woodstock » Mon Oct 22, 2018 3:28 pm

Directory listings require that the directory be opened... So a permissions error will occur if the directory has access restrictions.

Even though it's a "save as" selector, it still has to respect those permissions; it just doesn't read the way a lot of people expect.

User avatar
BradleyS
Moderator
Posts: 1525
Joined: Thu Aug 09, 2007 12:16 pm

Re: "Save AS" window acting like it's trying to open a file...

Post by BradleyS » Tue Oct 23, 2018 3:46 pm

The field order (file name before directory selection) is the standard arrangement for these controls on some systems. The opposite would probably be more intuitive in some situations, but we decided the extra effort combined with breaking from the standard system behavior would likely be a worse recipe.

DarkKaplah
Posts: 2
Joined: Mon Oct 22, 2018 2:34 pm

Re: "Save AS" window acting like it's trying to open a file...

Post by DarkKaplah » Fri Nov 16, 2018 3:03 am

For anyone else who is experiencing this issue, I've figured out what the issue was. Oooooo boy it's a doozy.

Hit your windows key and type in "Windows Defender Security Center". Hit Enter. In the Security Center Open "Virus and Threat Protection". Click "Randsomwear Protection". Now turn it off.

I ran across this solution in the makemkv forums. Apparently the new Randsomwear Protection function blocks common functions such as reading media from CD/DVD/Bluray in anything other than a media player. I was trying to use DVDFab to back up some media and the program would not see any inserted DVD or Bluray. After fighting with that for a hour I tried downloading MakeMKV. That program reported it could not find an optical drive. After searching their forums for a few hours I found the above solution. When I made the above modification not only did both DVDFab and MakeMKV start working normally, but Handbrake did as well.

Now you can experiment with allowing applications via the filter, but I've read you need to allow every .exe in the programs folder. This may not be a problem for handbrake, but DVDFab and MakeMKV have multiple .exe files that are used in concert.

I hope this helps someone . This was a complete PITA.

User avatar
Rodeo
HandBrake Team
Posts: 12066
Joined: Tue Mar 03, 2009 8:55 pm

Re: "Save AS" window acting like it's trying to open a file...

Post by Rodeo » Fri Nov 16, 2018 2:47 pm

Oh -- LOL. Thanks for keeping us posted!

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