Intel QSV option not showing up for i7-8086k

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tranle
Posts: 40
Joined: Mon Jul 23, 2012 1:08 am

Intel QSV option not showing up for i7-8086k

Post by tranle »

Description of problem or question:
I just put a new cpu I7-8086K and some how the encoding option using QSV does not show up any more.
I do not know if it is the new CPU or the new Windows but I do not have the encoding option of:
H264 QSV or H265 QSV.



Steps to reproduce the problem (If Applicable):
Start handbrake on windows 10 with intel i7-8086k



HandBrake version (e.g., 1.0.0):
HandBrake Nightly 20180816222603-4b7a960-master



Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 x64 version 1809 build 17741.100
Motherboard Asus ROG Maximus X Hero
CPU Intel I7 8086K



HandBrake Activity Log ***required*** (see How-to get an activity log)

Code: Select all

HandBrake Nightly 20180816222603-4b7a960-master (2018081901)
OS: Microsoft Windows NT 10.0.17741.0
Ram: 32593 MB, 
GPU Information:
  Intel(R) UHD Graphics 630 - 24.20.100.6229
  NVIDIA GeForce GTX 1080 Ti - 24.21.13.9882
Screen: 3840x2160
Temp Dir: C:\Users\tranle\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake Nightly
Data Dir: C:\Users\tranle\AppData\Roaming\HandBrake\Nightly

-------------------------------------------


# Starting Encode ...

[22:36:40] hb_init: starting libhb thread
[22:36:40] 1 job(s) to process
[22:36:40] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0.0,
        "Encoder": "copy:dtshd",
        "Gain": 0.0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 48000,
        "Name": "DTS-HD MA (5.1 ch)",
        "Track": 1,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:dtshd",
      "copy:truehd"
    ],
    "FallbackEncoder": "ac3"
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "E:\\Videos\\movies\\Radius-2.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "mkv"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "138",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "138",
          "height": "804",
          "width": "1920"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "1"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 13
    },
    "Title": 1,
    "Path": "I:\\media\\Radius"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "x265_10bit",
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "auto",
    "Quality": 18.0,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[22:36:40] CPU: Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz
[22:36:40]  - Intel microarchitecture Kaby Lake
[22:36:40]  - logical processor count: 12
[22:36:40] Intel Quick Sync Video support: yes
[22:36:40]  - Intel Media SDK hardware: API 1.27 (minimum: 1.3)
[22:36:40]  - H.264 encoder: yes
[22:36:40]     - preferred implementation: hardware (any) via D3D11
[22:36:40]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[22:36:40]  - H.265 encoder: yes (8bit: yes, 10bit: yes)
[22:36:40]     - preferred implementation: hardware (any) via D3D11
[22:36:40]     - capabilities (hardware):  bpyramid icq vsinfo opt1
[22:36:40] hb_scan: path=I:\media\Radius, title_index=1
[22:36:40] scan: BD has 10 title(s)
[22:36:40] bd: scanning title 1
[22:36:40] bd: playlist 00000.MPLS
[22:36:40] bd: duration is 01:32:26 (5546416 ms)
[22:36:40] bd: video id=0x1011, stream type=H.264, format 1080p
[22:36:40] bd: aspect = 16:9
[22:36:40] bd: audio id=0x711100, lang=English (DTS), 3cc=eng
[22:36:40] bd: audio id=0x1100, lang=English (DTS-HD MA), 3cc=eng
[22:36:40] bd: chap 1 packet=768, 591250 ms
[22:36:40] bd: chap 2 packet=2270811072, 616041 ms
[22:36:40] bd: chap 3 packet=4772236608, 492250 ms
[22:36:40] bd: chap 4 packet=6899943552, 541250 ms
[22:36:40] bd: chap 5 packet=9094848768, 417583 ms
[22:36:40] bd: chap 6 packet=10726753152, 292916 ms
[22:36:40] bd: chap 7 packet=11989576128, 370375 ms
[22:36:40] bd: chap 8 packet=13417575168, 461041 ms
[22:36:40] bd: chap 9 packet=15297163968, 445833 ms
[22:36:40] bd: chap 10 packet=17118966720, 431625 ms
[22:36:40] bd: chap 11 packet=18825581760, 518750 ms
[22:36:40] bd: chap 12 packet=20997693504, 366958 ms
[22:36:40] bd: chap 13 packet=21863348544, 541 ms
[22:36:40] bd: title 1 has 13 chapters
[22:36:40] scan: decoding previews for title 1
[22:36:40] scan: title angle(s) 1
[22:36:40] scan: audio 0x711100: dca, rate=48000Hz, bitrate=1536000 English (DTS) (5.1 ch)
[22:36:40] scan: audio 0x1100: dca, rate=48000Hz, bitrate=1 English (DTS-HD MA) (5.1 ch)
[22:36:41] scan: 10 previews, 1920x1080, 24.000 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[22:36:41] scan: supported video decoders: avcodec qsv
[22:36:41] stream: 10 good frames, 0 errors (0%)
[22:36:41] libhb: scan thread found 1 valid title(s)
[22:36:41] starting job
[22:36:41] job configuration:
[22:36:41]  * source
[22:36:41]    + I:\media\Radius
[22:36:41]    + title 1, chapter(s) 1 to 13
[22:36:41]  * destination
[22:36:41]    + E:\Videos\movies\Radius-2.mkv
[22:36:41]    + container: Matroska (libavformat)
[22:36:41]      + chapter markers
[22:36:41]  * video track
[22:36:41]    + decoder: h264
[22:36:41]      + bitrate 200 kbps
[22:36:41]    + filters
[22:36:41]      + Framerate Shaper (mode=1)
[22:36:41]        + frame rate: 24.000 fps -> constant 24.000 fps
[22:36:41]      + Crop and Scale (width=1920:height=804:crop-top=138:crop-bottom=138:crop-left=0:crop-right=0)
[22:36:41]        + source: 1920 * 1080, crop (138/138/0/0): 1920 * 804, scale: 1920 * 804
[22:36:41]    + Output geometry
[22:36:41]      + storage dimensions: 1920 x 804
[22:36:41]      + pixel aspect ratio: 1 : 1
[22:36:41]      + display dimensions: 1920 x 804
[22:36:41]    + encoder: H.265 10-bit (libx265)
[22:36:41]      + preset:  fast
[22:36:41]      + profile: auto
[22:36:41]      + quality: 18.00 (RF)
[22:36:41]  * audio track 1
[22:36:41]    + name: DTS-HD MA (5.1 ch)
[22:36:41]    + decoder: English (DTS-HD MA) (5.1 ch) (track 2, id 0x1100)
[22:36:41]      + samplerate: 48000 Hz
[22:36:41]    + DTS-HD Passthru
[22:36:41] sync: expecting 133114 video frames
x265 [info]: HEVC encoder version 2.8
x265 [info]: build info [Windows][GCC 7.1.0][64 bit] 10bit
x265 [info]: using cpu capabilities: MMX2 SSE2Fast LZCNT SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
x265 [info]: Main 10 profile, Level-4 (Main tier)
x265 [info]: Thread pool created using 12 threads
x265 [info]: Slices                              : 1
x265 [info]: frame threads / pool features       : 3 / wpp(13 rows)
x265 [info]: Coding QT: max CU size, min CU size : 64 / 8
x265 [info]: Residual QT: max TU size, max depth : 32 / 1 inter / 1 intra
x265 [info]: ME / range / subpel / merge         : hex / 57 / 2 / 2
x265 [info]: Keyframe min / max / scenecut / bias: 24 / 240 / 40 / 5.00
x265 [info]: Lookahead / bframes / badapt        : 15 / 4 / 0
x265 [info]: b-pyramid / weightp / weightb       : 1 / 1 / 0
x265 [info]: References / ref-limit  cu / depth  : 3 / on / on
x265 [info]: AQ: mode / str / qg-size / cu-tree  : 1 / 1.0 / 32 / 1
x265 [info]: Rate Control / qCompress            : CRF-18.0 / 0.60
x265 [info]: tools: rd=2 psy-rd=2.00 rskip signhide tmvp fast-intra
x265 [info]: tools: strong-intra-smoothing lslices=5 deblock sao
[22:36:41] sync: first pts video is 0
[22:36:41] sync: "Chapter 1" (1) at frame 1 time 0
[22:36:41] sync: first pts audio 0x1100 is 0
[22:42:57] sync: "Chapter 2" (2) at frame 14179 time 53167500
[22:49:59] sync: "Chapter 3" (3) at frame 28964 time 108611250
[22:55:21] sync: "Chapter 4" (4) at frame 40779 time 152917500
[23:01:41] sync: "Chapter 5" (5) at frame 53777 time 201660000
[23:06:41] sync: "Chapter 6" (6) at frame 63790 time 239208750
[23:09:59] sync: "Chapter 7" (7) at frame 70818 time 265563750
[23:13:45] sync: "Chapter 8" (8) at frame 79711 time 298912500
[23:18:35] sync: "Chapter 9" (9) at frame 90785 time 340440000
[23:23:57] sync: "Chapter 10" (10) at frame 101474 time 380523750
[23:29:49] sync: "Chapter 11" (11) at frame 111841 time 419400000
[23:37:01] sync: "Chapter 12" (12) at frame 124280 time 466046250
[23:38:43] bd: End of title
[23:38:43] reader: done. 1 scr changes
[23:38:45] work: average encoding speed for job is 35.735878 fps
[23:38:45] vfr: 133114 frames output, 0 dropped and 1 duped for CFR/PFR
[23:38:45] vfr: lost time: 0 (0 frames)
[23:38:45] vfr: gained time: 0 (0 frames) (0 not accounted for)
[23:38:45] stream: 133114 good frames, 0 errors (0%)
[23:38:45] dca-decoder done: 519975 frames, 0 decoder errors
[23:38:45] h264-decoder done: 133113 frames, 0 decoder errors
[23:38:45] sync: got 133113 frames, 133114 expected
[23:38:45] sync: framerate min 12.000 fps, max 48.000 fps, avg 24.000 fps
x265 [info]: frame I:   1606, Avg QP:15.46  kb/s: 15245.01
x265 [info]: frame P:  26825, Avg QP:16.90  kb/s: 4356.08
x265 [info]: frame B: 104683, Avg QP:21.67  kb/s: 821.56
x265 [info]: Weighted P-Frames: Y:2.3% UV:1.6%
x265 [info]: consecutive B-frames: 6.3% 1.1% 1.1% 1.1% 90.4%
encoded 133114 frames in 3723.34s (35.75 fps), 1707.85 kb/s, Avg QP:20.63
[23:38:45] mux: track 0, 133114 frames, 1184585452 bytes, 1708.60 kbps, fifo 1024
[23:38:45] mux: track 1, 519975 frames, 2738257372 bytes, 3949.56 kbps, fifo 4096
[23:38:45] libhb: work result = 0

# Encode Completed ...


Woodstock
Veteran User
Posts: 4620
Joined: Tue Aug 27, 2013 6:39 am

Re: Intel QSV option not showing up for i7-8086k

Post by Woodstock »

Do you have a monitor plugged into the Intel video port? On many systems, Windows will not turn on the QSV hardware unless there is "something" attached to the video port.
tranle
Posts: 40
Joined: Mon Jul 23, 2012 1:08 am

Re: Intel QSV option not showing up for i7-8086k

Post by tranle »

Yes my monitor has multiple input and I can switch to it. I have switched to it to see if handbrake give me the QSV option but I only get the
standard one and the nvidia:
H.264 (x264)
H.264 10-bit (x264)
H.264 (Nvidia NVEnc)
MPEG-4
MPEG-2
H.265 (x265)
H.265 12-bit (x265)
H.265 10-bit (x265)
H.265 (Nvidia NVEnc)
VP8
VP9

Does the nvidia replace the QSV or am I supposed to get both of them ?
Deleted User 11865

Re: Intel QSV option not showing up for i7-8086k

Post by Deleted User 11865 »

You're supposed to get both, and the log confirms your QSV-enabled hardware is detected and should be usable. Not sure why the user interface isn't showing the encoders in the drop-down…
tranle
Posts: 40
Joined: Mon Jul 23, 2012 1:08 am

Re: Intel QSV option not showing up for i7-8086k

Post by tranle »

I have uninstalled handbrake, deleted all my saved profile, re-installed handbrake and got back my QSV encoding options.
It must have been one of save settings that was in a corrupted state. So everything is fine now.
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