When I try to encode a video with Intel QSV I get an error and part of the video is missing
[17:08:40] sync: "Chapter 13" (13) at frame 109407 time 410682772
QSV: not enough to have 8 surface(s) allocated
encqsv: hb_qsv_get_free_surface failed.
Ram: 8108 MB,
GPU Information:
Intel(R) HD Graphics 4600 - 20.19.15.4416
NVIDIA GeForce GTX 980M - 23.21.13.8927
Screen: 1920x1080
16:23:17] CPU: Intel(R) Core(TM) i7-4940MX CPU @ 3.10GHz
[16:23:17] - Intel microarchitecture Haswell
[16:23:17] - logical processor count: 8
[16:23:17] Intel Quick Sync Video support: yes
[16:23:17] - Intel Media SDK hardware: API 1.17 (minimum: 1.3)
[16:23:17] - H.264 encoder: yes
Steps to reproduce the problem (If Applicable):
HandBrake version (e.g., 1.0.0):
HandBrake 1.1.0 (2018040700) - 64bit
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 pro 1803
HandBrake Activity Log ***required*** (see How-to get an activity log)
Code: Select all
HandBrake 1.1.0 (2018040700) - 64bit
OS: Microsoft Windows NT 10.0.17134.0 - 64bit
CPU: Intel(R) Core(TM) i7-4940MX CPU @ 3.10GHz
Ram: 8108 MB,
GPU Information:
Intel(R) HD Graphics 4600 - 20.19.15.4416
NVIDIA GeForce GTX 980M - 23.21.13.8927
Screen: 1920x1080
Temp Dir: C:\Users\John\AppData\Local\Temp\
Install Dir: E:\Program Files\HandBrake
Data Dir: C:\Users\John\AppData\Roaming\HandBrake Team\HandBrake\1.1.0.0
-------------------------------------------
# Starting Encode ...
[11:42:25] hb_init: starting libhb thread
[11:42:25] 1 job(s) to process
[11:42:25] json job:
{
"Audio": {
"AudioList": [
{
"DRC": 0.0,
"Encoder": 1074003968,
"Gain": 0.0,
"Mixdown": -1,
"NormalizeMixLevel": false,
"Samplerate": 48000,
"Track": 0,
"DitherMethod": 0
}
],
"CopyMask": [
1073807360,
1073743872,
1074003968,
1073750016,
1090519040,
1074790400,
1074266112,
1107296256
],
"FallbackEncoder": 2048
},
"Destination": {
"ChapterList": [
{
"Name": "Chapter 1"
},
{
"Name": "Chapter 2"
},
{
"Name": "Chapter 3"
},
{
"Name": "Chapter 4"
},
{
"Name": "Chapter 5"
},
{
"Name": "Chapter 6"
},
{
"Name": "Chapter 7"
},
{
"Name": "Chapter 8"
},
{
"Name": "Chapter 9"
},
{
"Name": "Chapter 10"
},
{
"Name": "Chapter 11"
},
{
"Name": "Chapter 12"
},
{
"Name": "Chapter 13"
},
{
"Name": "Chapter 14"
},
{
"Name": "Chapter 15"
},
{
"Name": "Chapter 16"
},
{
"Name": "Chapter 17"
},
{
"Name": "Chapter 18"
},
{
"Name": "Chapter 19"
},
{
"Name": "Chapter 20"
},
{
"Name": "Chapter 21"
},
{
"Name": "Chapter 22"
},
{
"Name": "Chapter 23"
},
{
"Name": "Chapter 24"
},
{
"Name": "Chapter 25"
},
{
"Name": "Chapter 26"
},
{
"Name": "Chapter 27"
},
{
"Name": "Chapter 28"
},
{
"Name": "Chapter 29"
},
{
"Name": "Chapter 30"
},
{
"Name": "Chapter 31"
},
{
"Name": "Chapter 32"
},
{
"Name": "Chapter 33"
},
{
"Name": "Chapter 34"
},
{
"Name": "Chapter 35"
},
{
"Name": "Chapter 36"
},
{
"Name": "Chapter 37"
},
{
"Name": "Chapter 38"
},
{
"Name": "Chapter 39"
},
{
"Name": "Chapter 40"
},
{
"Name": "Chapter 41"
},
{
"Name": "Chapter 42"
},
{
"Name": "Chapter 43"
},
{
"Name": "Chapter 44"
},
{
"Name": "Chapter 45"
},
{
"Name": "Chapter 46"
},
{
"Name": "Chapter 47"
},
{
"Name": "Chapter 48"
},
{
"Name": "Chapter 49"
}
],
"ChapterMarkers": true,
"AlignAVStart": false,
"File": "F:\\Video\\Hand Brake\\Rogue One A Star Wars Story T00-1.mkv",
"Mp4Options": {
"IpodAtom": false,
"Mp4Optimize": false
},
"Mux": 2097152
},
"Filters": {
"FilterList": [
{
"ID": 4,
"Settings": {
"mode": "7"
}
},
{
"ID": 3,
"Settings": {
"block-height": "16",
"block-thresh": "40",
"block-width": "16",
"filter-mode": "2",
"mode": "3",
"motion-thresh": "1",
"spatial-metric": "2",
"spatial-thresh": "1"
}
},
{
"ID": 11,
"Settings": {
"crop-bottom": "0",
"crop-left": "0",
"crop-right": "0",
"crop-top": "0",
"height": "1080",
"width": "1920"
}
},
{
"ID": 6,
"Settings": {
"mode": "0"
}
}
]
},
"PAR": {
"Num": 1,
"Den": 1
},
"Metadata": {},
"SequenceID": 0,
"Source": {
"Angle": 1,
"Range": {
"Type": "chapter",
"Start": 1,
"End": 49
},
"Title": 1,
"Path": "F:\\Video\\Rogue_One_A_Star_Wars_Story\\Rogue_One_A_Star_Wars_Story_t00.mkv"
},
"Subtitle": {
"Search": {
"Burn": false,
"Default": false,
"Enable": false,
"Forced": false
},
"SubtitleList": []
},
"Video": {
"Encoder": 256,
"Level": "auto",
"TwoPass": false,
"Turbo": false,
"ColorMatrixCode": 0,
"Options": "",
"Preset": "quality",
"Profile": "auto",
"Quality": 20.0,
"HWDecode": false,
"QSV": {
"Decode": false,
"AsyncDepth": 0
}
}
}
[11:42:25] CPU: Intel(R) Core(TM) i7-4940MX CPU @ 3.10GHz
[11:42:25] - Intel microarchitecture Haswell
[11:42:25] - logical processor count: 8
[11:42:25] Intel Quick Sync Video support: yes
[11:42:25] - Intel Media SDK hardware: API 1.17 (minimum: 1.3)
[11:42:25] - H.264 encoder: yes
[11:42:25] - preferred implementation: hardware (any) via D3D11
[11:42:25] - capabilities (hardware): breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[11:42:25] - H.265 encoder: no
[11:42:25] hb_scan: path=F:\Video\Rogue_One_A_Star_Wars_Story\Rogue_One_A_Star_Wars_Story_t00.mkv, title_index=1
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:323: failed opening UDF image F:\Video\Rogue_One_A_Star_Wars_Story\Rogue_One_A_Star_Wars_Story_t00.mkv
src/libbluray/disc/disc.c:424: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:424: error opening file BDMV\BACKUP\index.bdmv
[11:42:25] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.3
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[11:42:25] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'F:\Video\Rogue_One_A_Star_Wars_Story\Rogue_One_A_Star_Wars_Story_t00.mkv':
Metadata:
title : Rogue One: A Star Wars Story
Duration: 02:13:57.27, start: 0.000000, bitrate: 38946 kb/s
Chapter #0:0: start 0.000000, end 154.654500
Metadata:
title : Chapter 01
Chapter #0:1: start 154.654500, end 466.466000
Metadata:
title : Chapter 02
Chapter #0:2: start 466.466000, end 522.813958
Metadata:
title : Chapter 03
Chapter #0:3: start 522.813958, end 664.622292
Metadata:
title : Chapter 04
Chapter #0:4: start 664.622292, end 741.198792
Metadata:
title : Chapter 05
Chapter #0:5: start 741.198792, end 821.153667
Metadata:
title : Chapter 06
Chapter #0:6: start 821.153667, end 1039.913875
Metadata:
title : Chapter 07
Chapter #0:7: start 1039.913875, end 1209.541667
Metadata:
title : Chapter 08
Chapter #0:8: start 1209.541667, end 1314.771792
Metadata:
title : Chapter 09
Chapter #0:9: start 1314.771792, end 1427.092333
Metadata:
title : Chapter 10
Chapter #0:10: start 1427.092333, end 1471.386583
Metadata:
title : Chapter 11
Chapter #0:11: start 1471.386583, end 1613.445167
Metadata:
title : Chapter 12
Chapter #0:12: start 1613.445167, end 1666.623292
Metadata:
title : Chapter 13
Chapter #0:13: start 1666.623292, end 1837.293792
Metadata:
title : Chapter 14
Chapter #0:14: start 1837.293792, end 2033.406375
Metadata:
title : Chapter 15
Chapter #0:15: start 2033.406375, end 2231.270708
Metadata:
title : Chapter 16
Chapter #0:16: start 2231.270708, end 2550.089208
Metadata:
title : Chapter 17
Chapter #0:17: start 2550.089208, end 2836.124958
Metadata:
title : Chapter 18
Chapter #0:18: start 2836.124958, end 3064.144417
Metadata:
title : Chapter 19
Chapter #0:19: start 3064.144417, end 3143.723917
Metadata:
title : Chapter 20
Chapter #0:20: start 3143.723917, end 3353.266583
Metadata:
title : Chapter 21
Chapter #0:21: start 3353.266583, end 3588.251333
Metadata:
title : Chapter 22
Chapter #0:22: start 3588.251333, end 3727.807417
Metadata:
title : Chapter 23
Chapter #0:23: start 3727.807417, end 3925.504917
Metadata:
title : Chapter 24
Chapter #0:24: start 3925.504917, end 4224.094875
Metadata:
title : Chapter 25
Chapter #0:25: start 4224.094875, end 4369.531833
Metadata:
title : Chapter 26
Chapter #0:26: start 4369.531833, end 4588.458875
Metadata:
title : Chapter 27
Chapter #0:27: start 4588.458875, end 4744.322917
Metadata:
title : Chapter 28
Chapter #0:28: start 4744.322917, end 4915.160250
Metadata:
title : Chapter 29
Chapter #0:29: start 4915.160250, end 5005.667333
Metadata:
title : Chapter 30
Chapter #0:30: start 5005.667333, end 5158.987167
Metadata:
title : Chapter 31
Chapter #0:31: start 5158.987167, end 5254.958042
Metadata:
title : Chapter 32
Chapter #0:32: start 5254.958042, end 5397.308583
Metadata:
title : Chapter 33
Chapter #0:33: start 5397.308583, end 5513.841667
Metadata:
title : Chapter 34
Chapter #0:34: start 5513.841667, end 5658.736417
Metadata:
title : Chapter 35
Chapter #0:35: start 5658.736417, end 5767.511750
Metadata:
title : Chapter 36
Chapter #0:36: start 5767.511750, end 5868.237375
Metadata:
title : Chapter 37
Chapter #0:37: start 5868.237375, end 6027.604917
Metadata:
title : Chapter 38
Chapter #0:38: start 6027.604917, end 6164.074583
Metadata:
title : Chapter 39
Chapter #0:39: start 6164.074583, end 6326.778792
Metadata:
title : Chapter 40
Chapter #0:40: start 6326.778792, end 6475.010208
Metadata:
title : Chapter 41
Chapter #0:41: start 6475.010208, end 6631.416458
Metadata:
title : Chapter 42
Chapter #0:42: start 6631.416458, end 6808.885417
Metadata:
title : Chapter 43
Chapter #0:43: start 6808.885417, end 6946.272667
Metadata:
title : Chapter 44
Chapter #0:44: start 6946.272667, end 7163.447958
Metadata:
title : Chapter 45
Chapter #0:45: start 7163.447958, end 7271.347417
Metadata:
title : Chapter 46
Chapter #0:46: start 7271.347417, end 7395.596542
Metadata:
title : Chapter 47
Chapter #0:47: start 7395.596542, end 7542.117917
Metadata:
title : Chapter 48
Chapter #0:48: start 7542.117917, end 8037.279250
Metadata:
title : Chapter 49
Stream #0:0(eng): Video: h264 (High)
yuv420p, 1920x1080 [PAR 1:1 DAR 16:9], PAR 1:1 DAR 16:9
23.98 fps, 1k tbn
Metadata:
BPS-eng : 33807832
DURATION-eng : 02:13:57.279250000
NUMBER_OF_FRAMES-eng: 192702
NUMBER_OF_BYTES-eng: 33965372476
SOURCE_ID-eng : 001011
_STATISTICS_WRITING_APP-eng: MakeMKV v1.12.2 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2018-07-15 16:23:00
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:1(eng): Audio: dts (DTS-HD MA)
48000 Hz, 5.1, fltp, 1536 kb/s (default)
Metadata:
title : Surround 7.1
BPS-eng : 5135277
DURATION-eng : 02:13:57.290666666
NUMBER_OF_FRAMES-eng: 753496
NUMBER_OF_BYTES-eng: 5159214616
SOURCE_ID-eng : 001100
_STATISTICS_WRITING_APP-eng: MakeMKV v1.12.2 win(x64-release)
_STATISTICS_WRITING_DATE_UTC-eng: 2018-07-15 16:23:00
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:2: Video: mjpeg
yuvj420p, pc, bt470bg/unknown/unknown
640x360 [PAR 96:96 DAR 16:9]
90k tbn
Metadata:
filename : cover.jpg
mimetype : image/jpeg
[11:42:25] scan: decoding previews for title 1
[11:42:25] scan: audio 0x1: dca, rate=48000Hz, bitrate=1536000 English (DTS-HD MA) (5.1 ch)
[11:42:27] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 138/138/0/0, aspect 16:9, PAR 1:1
[11:42:27] scan: supported video decoders: avcodec qsv
[11:42:27] libhb: scan thread found 1 valid title(s)
[11:42:27] starting job
[11:42:27] decomb filter thread started for segment 0
[11:42:27] decomb filter thread started for segment 1
[11:42:27] decomb filter thread started for segment 2
[11:42:27] decomb filter thread started for segment 6
[11:42:27] decomb filter thread started for segment 4
[11:42:27] decomb filter thread started for segment 5
[11:42:27] decomb filter thread started for segment 3
[11:42:27] decomb filter thread started for segment 7
[11:42:27] yadif thread started for segment 5
[11:42:27] yadif thread started for segment 0
[11:42:27] yadif thread started for segment 1
[11:42:27] yadif thread started for segment 2
[11:42:27] yadif thread started for segment 3
[11:42:27] yadif thread started for segment 4
[11:42:27] yadif thread started for segment 6
[11:42:27] yadif thread started for segment 7
[11:42:27] mask dilate thread started for segment 7
[11:42:27] mask erode thread started for segment 7
[11:42:27] mask dilate thread started for segment 6
[11:42:27] mask erode thread started for segment 6
[11:42:27] mask erode thread started for segment 4
[11:42:27] mask filter thread started for segment 5
[11:42:27] mask dilate thread started for segment 2
[11:42:27] decomb check thread started for segment 0
[11:42:27] mask dilate thread started for segment 4
[11:42:27] mask filter thread started for segment 7
[11:42:27] mask dilate thread started for segment 1
[11:42:27] mask filter thread started for segment 3
[11:42:27] mask erode thread started for segment 5
[11:42:27] mask erode thread started for segment 1
[11:42:27] mask erode thread started for segment 3
[11:42:27] mask dilate thread started for segment 0
[11:42:27] mask filter thread started for segment 0
[11:42:27] mask erode thread started for segment 2
[11:42:27] decomb check thread started for segment 7
[11:42:27] mask filter thread started for segment 4
[11:42:27] mask filter thread started for segment 1
[11:42:27] decomb check thread started for segment 5
[11:42:27] decomb check thread started for segment 6
[11:42:27] decomb check thread started for segment 4
[11:42:27] decomb check thread started for segment 3
[11:42:27] mask filter thread started for segment 2
[11:42:27] decomb check thread started for segment 1
[11:42:27] decomb check thread started for segment 2
[11:42:27] mask dilate thread started for segment 5
[11:42:27] mask dilate thread started for segment 3
[11:42:27] mask filter thread started for segment 6
[11:42:27] mask erode thread started for segment 0
[11:42:27] job configuration:
[11:42:27] * source
[11:42:27] + F:\Video\Rogue_One_A_Star_Wars_Story\Rogue_One_A_Star_Wars_Story_t00.mkv
[11:42:27] + title 1, chapter(s) 1 to 49
[11:42:27] + container: matroska,webm
[11:42:27] + data rate: 38946 kbps
[11:42:27] * destination
[11:42:27] + F:\Video\Hand Brake\Rogue One A Star Wars Story T00-1.mkv
[11:42:27] + container: Matroska (libavformat)
[11:42:27] + chapter markers
[11:42:27] * video track
[11:42:27] + decoder: h264
[11:42:27] + filters
[11:42:27] + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[11:42:27] + Decomb (mode=39)
[11:42:27] + Framerate Shaper (mode=0)
[11:42:27] + frame rate: same as source (around 23.976 fps)
[11:42:27] + Crop and Scale (width=1920:height=1080:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[11:42:27] + source: 1920 * 1080, crop (0/0/0/0): 1920 * 1080, scale: 1920 * 1080
[11:42:27] + Output geometry
[11:42:27] + storage dimensions: 1920 x 1080
[11:42:27] + pixel aspect ratio: 1 : 1
[11:42:27] + display dimensions: 1920 x 1080
[11:42:27] + encoder: H.264 (Intel Media SDK)
[11:42:27] + preset: quality
[11:42:27] + profile: auto
[11:42:27] + level: auto
[11:42:27] + quality: 20.00 (ICQ)
[11:42:27] * audio track 1
[11:42:27] + decoder: English (DTS-HD MA) (5.1 ch) (track 1, id 0x1)
[11:42:27] + bitrate: 1536 kbps, samplerate: 48000 Hz
[11:42:27] + DTS-HD Passthru
[11:42:27] sync: expecting 192701 video frames
[11:42:28] encqsvInit: using encode-only path
[11:42:28] encqsvInit: H.264/AVC High profile @ level 4.0
[11:42:28] encqsvInit: TargetUsage 2 AsyncDepth 3
[11:42:28] encqsvInit: GopRefDist 3 GopPicSize 24 NumRefFrame 3
[11:42:28] encqsvInit: BFramesMax 2 BRefType off
[11:42:28] encqsvInit: RateControlMethod LA_ICQ ICQQuality 20 LookAheadDepth 40
[11:42:28] sync: first pts video is 0
[11:42:28] sync: "Chapter 1" (1) at frame 1 time 0
[11:42:28] sync: first pts audio 0x1 is 0
[11:42:28] qsv_enc_init: using 'hardware (1) via D3D11' implementation, API: 1.17
[11:44:10] sync: "Chapter 2" (2) at frame 3709 time 13918905
[11:47:38] sync: "Chapter 3" (3) at frame 11185 time 41981940
[11:48:17] sync: "Chapter 4" (4) at frame 12536 time 47053256
[11:49:55] sync: "Chapter 5" (5) at frame 15938 time 59823513
[11:50:47] sync: "Chapter 6" (6) at frame 17772 time 66707891
[11:51:38] sync: "Chapter 7" (7) at frame 19689 time 73903830
[11:53:50] sync: "Chapter 8" (8) at frame 24934 time 93592248
[11:55:39] sync: "Chapter 9" (9) at frame 29001 time 108858750
[11:56:46] sync: "Chapter 10" (10) at frame 31524 time 118329461
[11:57:58] sync: "Chapter 11" (11) at frame 34219 time 128445817
[11:58:26] sync: "Chapter 12" (12) at frame 35279 time 132424792
[11:59:58] sync: "Chapter 13" (13) at frame 38688 time 145221326
QSV: not enough to have 8 surface(s) allocated
encqsv: hb_qsv_get_free_surface failed
[12:00:00] work: average encoding speed for job is 36.847828 fps
[12:00:00] comb detect: heavy 170 | light 1923 | uncombed 36671 | total 38764
[12:00:00] decomb: deinterlaced 170 | blended 1923 | unfiltered 36667 | total 38760
[12:00:00] vfr: lost time: 0 (0 frames)
[12:00:00] vfr: gained time: 0 (0 frames) (0 not accounted for)
[12:00:00] dca-decoder done: 151757 frames, 0 decoder errors
[12:00:00] h264-decoder done: 38801 frames, 0 decoder errors
[12:00:00] sync: got 38765 frames, 192701 expected
[12:00:00] sync: framerate min 23.981 fps, max 23.981 fps, avg 23.976 fps
[12:00:00] mux: track 0, 38687 frames, 3181137401 bytes, 15740.18 kbps, fifo 512
[12:00:00] mux: track 1, 151574 frames, 976900908 bytes, 4833.68 kbps, fifo 2048
[12:00:01] libhb: work result = 4
# Encode Completed ...
