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Description of problem or question:
When I start Handbrake, all I get is a white page
Steps to reproduce the problem (If Applicable):
Click on Handbrake.exe
HandBrake version (e.g., 1.0.0):
1.1.1
Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.13 High Sierra, Windows 10 Creators Update):
Windows 10 Creators Update
Last update - KB4284835 (OS Build 17134.112)
First, clear C:\Users\%username%\AppData\Roaming\HandBrake
This will reset HandBrake, user presets and queue back to defaults. (Maybe create a backup first if you've changed anything)
Yep, as soon as 1803 installed, Handbrake stopped.
tried uninstalling, reinstalling clearing appData, running .NET report tool. Makes no difference, just get a White window with 'Handbrake' in the Title.
Same thing here, since I installed the latest Win 10 1803 the application has become white and can not be used.
But even though you do not see anything, it seems that the various buttons do function, with random clicking sometimes messages from the program appears.
I deleted the app and reinstalled, did not help.
I checked the 2 versions (Nightly and Standard Edition), both of which did not work.
I updated the graphics card drivers, did not help.
I ran the .NET repair tool and it did not help either.
I have 2 computers with this problem.
One is a Dell Optiplex 9010 Desktop, the other is a HP Elitebook 8560p Laptop.
Both were working fine until the windows update in May.
I have been reporting this as a problem when using remote control software TeamViewer for a while now, and we have discovered what is causing the issue (for me, anyways).
The monitor is turned off. The graphic driver and Windows have decided not to render this window. So the remote control software only shows a white window where I should instead see HandBrake. If I turn the monitor on everything works fine. It seems my graphic card is detecting the lack of output and limiting the work it needs to do.
I can RDP to the computer instead and it works fine for me then.