Crash when reading source

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sointense
Posts: 1
Joined: Sun Mar 11, 2018 4:26 am

Crash when reading source

Post by sointense »

Description of problem or question
MP4 file that plays on iPad but will not play through smart TV media client or Roku media client

When I try and open file with handbrake, hand brake will try to scan and crash without even getting past 0% of scan

Steps to reproduce the problem (If Applicable)


HandBrake version (e.g., 1.0.0)
1.07 2017040900 - 64bit

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.3 High Sierra, Windows 10 Creators Update)
Windows 10 ver 1709 Build 16299.248

Error message text or screenshot (If Applicable)

Provide a URL from any image hosting site.

HandBrake Activity Log ***required*** (see How-to get an activity log)
# Starting Scan ...

[23:05:10] CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
[23:05:10] - Intel microarchitecture Ivy Bridge
[23:05:10] - logical processor count: 8
[23:05:10] Intel Quick Sync Video support: yes
[23:05:10] - Intel Media SDK hardware: API 1.11 (minimum: 1.3)
[23:05:10] - H.264 encoder: yes
[23:05:10] - preferred implementation: hardware (any)
[23:05:10] - capabilities (hardware): vsinfo opt1 opt2+extbrc+ib_adapt+nmpslice
[23:05:10] - H.265 encoder: no
[23:05:10] hb_scan: path=C:\Users\Joe\Videos\Dial M for Mother.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image C:\Users\Joe\Videos\Dial M for Mother.mp4
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[23:05:10] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[23:05:10] dvd: not a dvd - trying as a stream/file instead

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rollin_eng
Veteran User
Posts: 4854
Joined: Wed May 04, 2011 11:06 pm

Re: Crash when reading source

Post by rollin_eng »

Try a nightly build.
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