QSV no longer working with later Intel graphics drivers

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grundigtom
Posts: 10
Joined: Sat Dec 02, 2017 9:37 am

QSV no longer working with later Intel graphics drivers

Post by grundigtom »

QSV no longer working with later Intel graphics drivers


reinstallation of earlier driver


HandBrake version (e.g., 1.0.7)


Windows 10 64 Bit build 1709


Handbrake crashing when using Intel QSV with latest driver

Provide a URL from any image hosting site.

HandBrake Activity Log ***required*** (see How-to get an activity log)

Dear Handbrake developers,

since the lates Intel driver releases from October and November I cannot use Intel QSV for encoding with Handbrake 1.0.7. After starting the encoding job Handbrake quits and is closing the window. When I roll the Intel graphics driver bach to version 22.20.16.4771 from August 13, 2017, QSV is working fine with Handbrake. Seems Intel has changed somthing inside the driver.

My cpu is an i7-6700T running on an Asrock board with Windows 10 64 Bit fall creators update 1709 build.

Thanks for investigating and have a nice weekend.

Tom
User avatar
s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: QSV no longer working with later Intel graphics drivers

Post by s55 »

We are aware. There isn't much we can do about it. They've listed us in the release notes as a known issue so hopefully they fix it in the future.
grundigtom
Posts: 10
Joined: Sat Dec 02, 2017 9:37 am

Re: QSV no longer working with later Intel graphics drivers

Post by grundigtom »

Thank you for this. I thought it could be an unsolved issue.

Have a nice weekend.
jkauff
Experienced
Posts: 95
Joined: Thu Nov 22, 2012 1:27 pm

Re: QSV no longer working with later Intel graphics drivers

Post by jkauff »

Since you have a Skylake family CPU and Win10 64-bit, the new drivers Intel released this week should work for you. The release notes specifically mention fixing problems with Handbrake.
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

On my system Handbrake had performed perfectly with no issues until a few days ago. I am using x264 encoding with QSV. Now it crashes with error "Error code -21, hb_qsv_wait_on_sync 602" randomly, 50% of the times I try. Really annoying. No idea what happened. I tried installing latest Intel drive 15.60.01.4877 (from Dec 7) and n change. Still crashes randomly. Until a few days ago, flawless, every time.
User avatar
s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: QSV no longer working with later Intel graphics drivers

Post by s55 »

Try rolling back to 4771
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

s55 wrote: Fri Dec 15, 2017 9:47 pm Try rolling back to 4771
Thanks for the tip! I will try it out!
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

Tried with 4771 and now got this error:

"Error code -17, hb_qsv_wait_on_sync 602"

Before I always got "-21" every time. Trying again..
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

Second DVD tried and now got the error I got before:

"Error code -21, hb_qsv_wait_on_sync 602"

What I did was uninstalling the 4877 driver and then installing 4771. Maybe I need to do a more thorough cleanup?
User avatar
s55
HandBrake Team
Posts: 10350
Joined: Sun Dec 24, 2006 1:05 pm

Re: QSV no longer working with later Intel graphics drivers

Post by s55 »

Nope. Is this a CPU later than 4th gen haswell and can we get a full log please.
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

I submitted a full log and more thorough description in a separate thread but it was deleted by admin. See if I can find it again. I have since tried removing all traces of the driver and installed the latest driver again. It works slightly better and now fails around 40% of the times.

In the mean time:

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.16299.0 - 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Ram: 16257 MB,
GPU Information:
NVIDIA GeForce GTX 1060 6GB - 23.21.13.8859
Intel(R) HD Graphics 530 - 23.20.16.4877
Screen: 1920x1080
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rollin_eng »

Could you please post your full logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

rollin_eng wrote: Sat Dec 23, 2017 8:13 am Could you please post your full logs, instructions can be found here:

https://handbrake.fr/docs/en/latest/hel ... y-log.html
I added full log and everything but an admin deleted my post. I will get another log.
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

Here is a log from one attempt. Tried again with the same file and it worked. It's totally random when it fails. Using the same file it sometimes fails after 5% or 82% or succeeds or whenever. Always same error, but random when it happens.

Code: Select all

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.16299.0 - 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Ram: 16257 MB, 
GPU Information:
  NVIDIA GeForce GTX 1060 6GB - 23.21.13.8859
  Intel(R) HD Graphics 530 - 23.20.16.4877
Screen: 1920x1080
Temp Dir: C:\Users\xxx\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\xxx\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------


# Starting Encode ...

[21:53:38] hb_init: starting libhb thread
[21:53:38] 1 job(s) to process
[21:53:38] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0.0,
        "Encoder": 1125984256,
        "Gain": 0.0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      },
      {
        "Name": "Chapter 17"
      }
    ],
    "ChapterMarkers": true,
    "File": "E:\\Handbrake\\yyy.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 2097152
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "480",
          "width": "720"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "0"
        }
      }
    ]
  },
  "PAR": {
    "Num": 32,
    "Den": 27
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 17
    },
    "Title": 1,
    "Path": "\\\\xxx-HOME\\Images\\yyy.iso"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 2,
        "Offset": 0,
        "Track": 1
      }
    ]
  },
  "Video": {
    "Encoder": 256,
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "balanced",
    "Profile": "auto",
    "Quality": 18.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": true,
      "AsyncDepth": 0
    }
  }
}
[21:53:38] CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
[21:53:38]  - Intel microarchitecture Skylake
[21:53:38]  - logical processor count: 8
[21:53:38] Intel Quick Sync Video support: yes
[21:53:38]  - Intel Media SDK hardware: API 1.25 (minimum: 1.3)
[21:53:38]  - H.264 encoder: yes
[21:53:38]     - preferred implementation: hardware (any)
[21:53:38]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[21:53:38]  - H.265 encoder: yes
[21:53:38]     - preferred implementation: hardware (any)
[21:53:38]     - capabilities (hardware):  bpyramid vsinfo opt1
[21:53:38] hb_scan: path=\\xxx-HOME\Images\yyy.iso, title_index=1
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[21:53:38] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdnav: DVD Title: yyy
libdvdnav: DVD Serial Number: zzz
libdvdnav: DVD Title (Alternative): yyy
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
[21:53:38] scan: DVD has 8 title(s)
[21:53:38] scan: scanning title 1
[21:53:38] scan: opening IFO for VTS 1
[21:53:38] scan: duration is 01:32:01 (5521834 ms)
[21:53:38] pgc_id: 1, pgn: 1: pgc: 00000204D5B4C480
[21:53:38] scan: vts=1, ttn=1, cells=0->16, blocks=0->1667639, 1667640 blocks
[21:53:38] scan: checking audio 1
[21:53:38] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[21:53:38] scan: checking audio 2
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking audio 3
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking audio 4
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking audio 5
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking audio 6
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking audio 7
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking audio 8
[21:53:38] scan: audio channel is not active
[21:53:38] scan: checking subtitle 1
[21:53:38] scan: id=0x20bd, lang=español, 3cc=spa ext=0
[21:53:38] scan: checking subtitle 2
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 3
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 4
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 5
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 6
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 7
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 8
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 9
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 10
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 11
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 12
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 13
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 14
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 15
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 16
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 17
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 18
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 19
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 20
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 21
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 22
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 23
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 24
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 25
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 26
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 27
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 28
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 29
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 30
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 31
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: checking subtitle 32
[21:53:38] scan: subtitle channel is not active
[21:53:38] scan: title 1 has 17 chapters
[21:53:38] scan: chap 1 c=0->0, b=0->104551 (104552), 345066 ms
[21:53:38] scan: chap 2 c=1->1, b=104552->172236 (67685), 215233 ms
[21:53:38] scan: chap 3 c=2->2, b=172237->293326 (121090), 407433 ms
[21:53:38] scan: chap 4 c=3->3, b=293327->380838 (87512), 296100 ms
[21:53:38] scan: chap 5 c=4->4, b=380839->447686 (66848), 227333 ms
[21:53:38] scan: chap 6 c=5->5, b=447687->538063 (90377), 298567 ms
[21:53:38] scan: chap 7 c=6->6, b=538064->629617 (91554), 316000 ms
[21:53:38] scan: chap 8 c=7->7, b=629618->716778 (87161), 294934 ms
[21:53:38] scan: chap 9 c=8->8, b=716779->833036 (116258), 356700 ms
[21:53:38] scan: chap 10 c=9->9, b=833037->893662 (60626), 227133 ms
[21:53:38] scan: chap 11 c=10->10, b=893663->1030043 (136381), 376500 ms
[21:53:38] scan: chap 12 c=11->11, b=1030044->1134769 (104726), 361166 ms
[21:53:38] scan: chap 13 c=12->12, b=1134770->1248816 (114047), 342900 ms
[21:53:38] scan: chap 14 c=13->13, b=1248817->1315982 (67166), 201166 ms
[21:53:38] scan: chap 15 c=14->14, b=1315983->1561366 (245384), 817667 ms
[21:53:38] scan: chap 16 c=15->15, b=1561367->1667569 (106203), 436433 ms
[21:53:38] scan: chap 17 c=16->16, b=1667570->1667639 (70), 1500 ms
[21:53:38] scan: aspect = 16:9
[21:53:38] scan: decoding previews for title 1
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[21:53:38] scan: title angle(s) 1
[21:53:38] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[21:53:38] scan: 10 previews, 720x480, 29.970 fps, autocrop = 8/6/0/0, aspect 16:9, PAR 32:27
[21:53:38] libhb: scan thread found 1 valid title(s)
[21:53:38] starting job
[21:53:38] decomb filter thread started for segment 0
[21:53:38] decomb filter thread started for segment 1
[21:53:38] decomb filter thread started for segment 2
[21:53:38] decomb filter thread started for segment 3
[21:53:38] decomb filter thread started for segment 4
[21:53:38] decomb filter thread started for segment 5
[21:53:38] decomb filter thread started for segment 6
[21:53:38] decomb filter thread started for segment 7
[21:53:38] decomb check thread started for segment 0
[21:53:38] decomb check thread started for segment 1
[21:53:38] decomb check thread started for segment 2
[21:53:38] decomb check thread started for segment 3
[21:53:38] decomb check thread started for segment 4
[21:53:38] decomb check thread started for segment 5
[21:53:38] Auto Passthru: allowed codecs are AAC, AC3, E-AC3, TrueHD, DTS, DTS-HD, MP3, FLAC
[21:53:38] Auto Passthru: fallback is AC3
[21:53:38] Auto Passthru: using AC3 Passthru for track 1
[21:53:38] decomb check thread started for segment 6
[21:53:38] job configuration:
[21:53:38]  * source
[21:53:38]    + \\xxx-HOME\Images\yyy.iso
[21:53:38]    + title 1, chapter(s) 1 to 17
[21:53:38]  * destination
[21:53:38]    + E:\Handbrake\yyy.mkv
[21:53:38]    + container: Matroska (libavformat)
[21:53:38]      + chapter markers
[21:53:38]  * video track
[21:53:38]    + decoder: mpeg2video
[21:53:38]      + bitrate 9800 kbps
[21:53:38]    + filters
[21:53:38] decomb check thread started for segment 7
[21:53:38]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[21:53:38]      + Decomb (mode=39)
[21:53:38]      + Framerate Shaper (mode=0)
[21:53:38]        + frame rate: same as source (around 29.970 fps)
[21:53:38] mask filter thread started for segment 0
[21:53:38]      + Crop and Scale (width=720:height=480:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[21:53:38]        + source: 720 * 480, crop (0/0/0/0): 720 * 480, scale: 720 * 480
[21:53:38]    + Output geometry
[21:53:38]      + storage dimensions: 720 x 480
[21:53:38]      + pixel aspect ratio: 32 : 27
[21:53:38] mask filter thread started for segment 1
[21:53:38]      + display dimensions: 853 x 480
[21:53:38]    + encoder: H.264 (Intel Media SDK)
[21:53:38]      + preset:  balanced
[21:53:38]      + profile: auto
[21:53:38]      + level:   auto
[21:53:38]      + quality: 18.00 (ICQ)
[21:53:38]  * subtitle track 1, Closed Captions (track 1, id 0x0) Text [CC] -> Passthrough
[21:53:38]  * audio track 1
[21:53:38]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x80bd)
[21:53:38]      + bitrate: 448 kbps, samplerate: 48000 Hz
[21:53:38]    + AC3 Passthru
libdvdnav: Using dvdnav version 5.0.1
[21:53:38] mask filter thread started for segment 2
[21:53:38] mask filter thread started for segment 3
[21:53:38] mask filter thread started for segment 4
[21:53:38] mask filter thread started for segment 5
[21:53:38] mask filter thread started for segment 6
[21:53:38] mask filter thread started for segment 7
[21:53:38] mask erode thread started for segment 0
[21:53:38] mask erode thread started for segment 1
[21:53:38] mask erode thread started for segment 2
[21:53:38] mask erode thread started for segment 3
[21:53:38] mask erode thread started for segment 4
[21:53:38] mask erode thread started for segment 5
[21:53:38] mask erode thread started for segment 6
[21:53:38] mask erode thread started for segment 7
[21:53:38] mask dilate thread started for segment 0
[21:53:38] mask dilate thread started for segment 1
[21:53:38] mask dilate thread started for segment 2
[21:53:38] mask dilate thread started for segment 3
[21:53:38] mask dilate thread started for segment 4
[21:53:38] mask dilate thread started for segment 5
[21:53:38] mask dilate thread started for segment 6
[21:53:38] mask dilate thread started for segment 7
[21:53:38] yadif thread started for segment 0
[21:53:38] yadif thread started for segment 1
[21:53:38] yadif thread started for segment 2
[21:53:38] yadif thread started for segment 3
[21:53:38] yadif thread started for segment 4
[21:53:38] yadif thread started for segment 5
[21:53:38] yadif thread started for segment 6
[21:53:38] yadif thread started for segment 7
libdvdread: Encrypted DVD support unavailable.
libdvdnav: DVD Title: yyy
libdvdnav: DVD Serial Number: zzz
libdvdnav: DVD Title (Alternative): yyy
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[21:53:38] sync: expecting 165489 video frames
[21:53:38] encqsvInit: using encode-only path
[21:53:38] encqsvInit: H.264/AVC High profile @ level 3.0
[21:53:38] encqsvInit: TargetUsage 4 AsyncDepth 5
[21:53:38] encqsvInit: GopRefDist 3 GopPicSize 30 NumRefFrame 1
[21:53:38] encqsvInit: BFramesMax 2 BRefType off
[21:53:38] encqsvInit: RateControlMethod ICQ ICQQuality 18
[21:53:39] sync: first pts video is 0
[21:53:39] sync: "Chapter 1" (1) at frame 1 time 0
[21:53:39] sync: first pts audio 0x80bd is 0
[21:53:39] qsv_enc_init: using 'hardware (2)' implementation, API: 1.25
[21:53:40] sync: first pts subtitle 0x0 is 2867865
[21:53:53] sync: "Chapter 2" (2) at frame 10353 time 31087056
[21:54:02] sync: "Chapter 3" (3) at frame 16810 time 50477427
[21:54:21] sync: "Chapter 4" (4) at frame 29033 time 87183096
[21:54:35] sync: "Chapter 5" (5) at frame 37916 time 113858745
[21:54:49] sync: "Chapter 6" (6) at frame 44736 time 134339205
[21:55:07] sync: "Chapter 7" (7) at frame 53693 time 161237076
[21:55:30] sync: "Chapter 8" (8) at frame 63173 time 189705516
[21:55:52] sync: "Chapter 9" (9) at frame 72021 time 216276060
[21:56:22] sync: "Chapter 10" (10) at frame 82722 time 248411163
[21:56:43] sync: "Chapter 11" (11) at frame 89536 time 268873605
Error code -21,	hb_qsv_wait_on_sync	602
[21:57:05] work: average encoding speed for job is 464.344452 fps
[21:57:05] comb detect: heavy 2350 | light 7045 | uncombed 86322 | total 95717
[21:57:05] decomb: deinterlaced 2350 | blended 7042 | unfiltered 86321 | total 95713
[21:57:05] vfr: lost time: 0 (0 frames)
[21:57:05] vfr: gained time: 0 (0 frames) (0 not accounted for)
[21:57:05] ac3-decoder done: 99842 frames, 0 decoder errors
[21:57:05] mpeg2video-decoder done: 95758 frames, 0 decoder errors
[21:57:05] sync: got 95718 frames, 165489 expected
[21:57:05] sync: framerate min 29.970 fps, max 29.970 fps, avg 29.970 fps
[21:57:05] mux: track 0, 95647 frames, 840394853 bytes, 2105.05 kbps, fifo 4096
[21:57:05] mux: track 1, 99806 frames, 178852352 bytes, 448.00 kbps, fifo 4096
[21:57:05] mux: track 2, 659 frames, 49373 bytes, 0.12 kbps, fifo 32
[21:57:05] libhb: work result = 4

# Encode Completed ...

rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rollin_eng »

Can you post the log from the completed encode?
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

rollin_eng wrote: Sun Dec 24, 2017 10:32 am Can you post the log from the completed encode?
Completed:

Code: Select all

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.16299.0 - 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Ram: 16257 MB, 
GPU Information:
  NVIDIA GeForce GTX 1060 6GB - 23.21.13.8859
  Intel(R) HD Graphics 530 - 23.20.16.4877
Screen: 1920x1080
Temp Dir: C:\Users\xxx\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\xxx\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------


# Starting Encode ...

[22:48:33] hb_init: starting libhb thread
[22:48:33] 1 job(s) to process
[22:48:33] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0.0,
        "Encoder": 1125984256,
        "Gain": 0.0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      },
      {
        "Name": "Chapter 2"
      },
      {
        "Name": "Chapter 3"
      },
      {
        "Name": "Chapter 4"
      },
      {
        "Name": "Chapter 5"
      },
      {
        "Name": "Chapter 6"
      },
      {
        "Name": "Chapter 7"
      },
      {
        "Name": "Chapter 8"
      },
      {
        "Name": "Chapter 9"
      },
      {
        "Name": "Chapter 10"
      },
      {
        "Name": "Chapter 11"
      },
      {
        "Name": "Chapter 12"
      },
      {
        "Name": "Chapter 13"
      },
      {
        "Name": "Chapter 14"
      },
      {
        "Name": "Chapter 15"
      },
      {
        "Name": "Chapter 16"
      },
      {
        "Name": "Chapter 17"
      }
    ],
    "ChapterMarkers": true,
    "File": "E:\\Handbrake\\yyy.mkv",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 2097152
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "480",
          "width": "720"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "0"
        }
      }
    ]
  },
  "PAR": {
    "Num": 32,
    "Den": 27
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 17
    },
    "Title": 1,
    "Path": "\\\\xxx-HOME\\Images\\yyy.iso"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": false,
        "Default": false,
        "Forced": false,
        "ID": 2,
        "Offset": 0,
        "Track": 1
      }
    ]
  },
  "Video": {
    "Encoder": 256,
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "balanced",
    "Profile": "auto",
    "Quality": 18.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": true,
      "AsyncDepth": 0
    }
  }
}
[22:48:33] CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
[22:48:33]  - Intel microarchitecture Skylake
[22:48:33]  - logical processor count: 8
[22:48:33] Intel Quick Sync Video support: yes
[22:48:33]  - Intel Media SDK hardware: API 1.25 (minimum: 1.3)
[22:48:33]  - H.264 encoder: yes
[22:48:33]     - preferred implementation: hardware (any)
[22:48:33]     - capabilities (hardware):  breftype icq+la+i+downs vsinfo opt1 opt2+mbbrc+extbrc+trellis+ib_adapt+nmpslice
[22:48:33]  - H.265 encoder: yes
[22:48:33]     - preferred implementation: hardware (any)
[22:48:33]     - capabilities (hardware):  bpyramid vsinfo opt1
[22:48:33] hb_scan: path=\\xxx-HOME\Images\yyy.iso, title_index=1
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[22:48:33] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdnav: DVD Title: yyy
libdvdnav: DVD Serial Number: zzz
libdvdnav: DVD Title (Alternative): yyy
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
[22:48:33] scan: DVD has 8 title(s)
[22:48:33] scan: scanning title 1
[22:48:33] scan: opening IFO for VTS 1
[22:48:33] scan: duration is 01:32:01 (5521834 ms)
[22:48:33] pgc_id: 1, pgn: 1: pgc: 00000204D5B4BEE0
[22:48:33] scan: vts=1, ttn=1, cells=0->16, blocks=0->1667639, 1667640 blocks
[22:48:33] scan: checking audio 1
[22:48:33] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[22:48:33] scan: checking audio 2
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking audio 3
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking audio 4
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking audio 5
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking audio 6
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking audio 7
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking audio 8
[22:48:33] scan: audio channel is not active
[22:48:33] scan: checking subtitle 1
[22:48:33] scan: id=0x20bd, lang=español, 3cc=spa ext=0
[22:48:33] scan: checking subtitle 2
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 3
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 4
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 5
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 6
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 7
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 8
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 9
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 10
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 11
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 12
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 13
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 14
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 15
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 16
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 17
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 18
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 19
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 20
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 21
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 22
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 23
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 24
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 25
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 26
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 27
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 28
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 29
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 30
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 31
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: checking subtitle 32
[22:48:33] scan: subtitle channel is not active
[22:48:33] scan: title 1 has 17 chapters
[22:48:33] scan: chap 1 c=0->0, b=0->104551 (104552), 345066 ms
[22:48:33] scan: chap 2 c=1->1, b=104552->172236 (67685), 215233 ms
[22:48:33] scan: chap 3 c=2->2, b=172237->293326 (121090), 407433 ms
[22:48:33] scan: chap 4 c=3->3, b=293327->380838 (87512), 296100 ms
[22:48:33] scan: chap 5 c=4->4, b=380839->447686 (66848), 227333 ms
[22:48:33] scan: chap 6 c=5->5, b=447687->538063 (90377), 298567 ms
[22:48:33] scan: chap 7 c=6->6, b=538064->629617 (91554), 316000 ms
[22:48:33] scan: chap 8 c=7->7, b=629618->716778 (87161), 294934 ms
[22:48:33] scan: chap 9 c=8->8, b=716779->833036 (116258), 356700 ms
[22:48:33] scan: chap 10 c=9->9, b=833037->893662 (60626), 227133 ms
[22:48:33] scan: chap 11 c=10->10, b=893663->1030043 (136381), 376500 ms
[22:48:33] scan: chap 12 c=11->11, b=1030044->1134769 (104726), 361166 ms
[22:48:33] scan: chap 13 c=12->12, b=1134770->1248816 (114047), 342900 ms
[22:48:33] scan: chap 14 c=13->13, b=1248817->1315982 (67166), 201166 ms
[22:48:33] scan: chap 15 c=14->14, b=1315983->1561366 (245384), 817667 ms
[22:48:33] scan: chap 16 c=15->15, b=1561367->1667569 (106203), 436433 ms
[22:48:33] scan: chap 17 c=16->16, b=1667570->1667639 (70), 1500 ms
[22:48:33] scan: aspect = 16:9
[22:48:33] scan: decoding previews for title 1
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[22:48:33] scan: title angle(s) 1
[22:48:33] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[22:48:33] scan: 10 previews, 720x480, 29.970 fps, autocrop = 8/6/0/0, aspect 16:9, PAR 32:27
[22:48:33] libhb: scan thread found 1 valid title(s)
[22:48:33] starting job
[22:48:33] decomb filter thread started for segment 0
[22:48:33] decomb filter thread started for segment 1
[22:48:33] decomb filter thread started for segment 2
[22:48:33] decomb check thread started for segment 7
[22:48:33] decomb filter thread started for segment 4
[22:48:33] decomb filter thread started for segment 5
[22:48:33] decomb filter thread started for segment 6
[22:48:33] decomb filter thread started for segment 7
[22:48:33] decomb check thread started for segment 0
[22:48:33] decomb check thread started for segment 1
[22:48:33] decomb check thread started for segment 2
[22:48:33] decomb check thread started for segment 3
[22:48:33] Auto Passthru: allowed codecs are AAC, AC3, E-AC3, TrueHD, DTS, DTS-HD, MP3, FLAC
[22:48:33] Auto Passthru: fallback is AC3
[22:48:33] Auto Passthru: using AC3 Passthru for track 1
[22:48:33] decomb check thread started for segment 4
[22:48:33] job configuration:
[22:48:33]  * source
[22:48:33]    + \\xxx-HOME\Images\yyy.iso
[22:48:33]    + title 1, chapter(s) 1 to 17
[22:48:33]  * destination
[22:48:33]    + E:\Handbrake\yyy.mkv
[22:48:33] decomb check thread started for segment 5
[22:48:33]    + container: Matroska (libavformat)
[22:48:33]      + chapter markers
[22:48:33]  * video track
[22:48:33]    + decoder: mpeg2video
[22:48:33]      + bitrate 9800 kbps
[22:48:33]    + filters
[22:48:33]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[22:48:33] decomb check thread started for segment 6
[22:48:33]      + Decomb (mode=39)
[22:48:33]      + Framerate Shaper (mode=0)
[22:48:33]        + frame rate: same as source (around 29.970 fps)
[22:48:33]      + Crop and Scale (width=720:height=480:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[22:48:33]        + source: 720 * 480, crop (0/0/0/0): 720 * 480, scale: 720 * 480
[22:48:33] decomb filter thread started for segment 3
[22:48:33]    + Output geometry
[22:48:33]      + storage dimensions: 720 x 480
[22:48:33]      + pixel aspect ratio: 32 : 27
[22:48:33]      + display dimensions: 853 x 480
[22:48:33]    + encoder: H.264 (Intel Media SDK)
[22:48:33]      + preset:  balanced
[22:48:33]      + profile: auto
[22:48:33]      + level:   auto
[22:48:33]      + quality: 18.00 (ICQ)
[22:48:33]  * subtitle track 1, Closed Captions (track 1, id 0x0) Text [CC] -> Passthrough
[22:48:33]  * audio track 1
[22:48:33] mask filter thread started for segment 0
[22:48:33]    + decoder: English (AC3) (5.1 ch) (track 1, id 0x80bd)
[22:48:33]      + bitrate: 448 kbps, samplerate: 48000 Hz
[22:48:33]    + AC3 Passthru
libdvdnav: Using dvdnav version 5.0.1
[22:48:33] mask filter thread started for segment 1
[22:48:33] mask filter thread started for segment 2
[22:48:33] mask filter thread started for segment 3
[22:48:33] mask filter thread started for segment 4
[22:48:33] mask filter thread started for segment 5
[22:48:33] mask filter thread started for segment 6
[22:48:33] mask filter thread started for segment 7
[22:48:33] mask erode thread started for segment 0
[22:48:33] mask erode thread started for segment 1
[22:48:33] mask erode thread started for segment 2
[22:48:33] mask erode thread started for segment 3
[22:48:33] mask erode thread started for segment 4
[22:48:33] mask erode thread started for segment 5
[22:48:33] mask erode thread started for segment 6
[22:48:33] mask erode thread started for segment 7
[22:48:33] mask dilate thread started for segment 0
[22:48:33] mask dilate thread started for segment 1
[22:48:33] mask dilate thread started for segment 2
[22:48:33] mask dilate thread started for segment 3
[22:48:33] mask dilate thread started for segment 4
[22:48:33] mask dilate thread started for segment 5
[22:48:33] mask dilate thread started for segment 6
[22:48:33] mask dilate thread started for segment 7
[22:48:33] yadif thread started for segment 0
[22:48:33] yadif thread started for segment 1
[22:48:33] yadif thread started for segment 2
[22:48:33] yadif thread started for segment 3
[22:48:33] yadif thread started for segment 4
[22:48:33] yadif thread started for segment 5
[22:48:33] yadif thread started for segment 6
[22:48:33] yadif thread started for segment 7
libdvdread: Encrypted DVD support unavailable.
libdvdnav: DVD Title: yyy
libdvdnav: DVD Serial Number: zzz
libdvdnav: DVD Title (Alternative): yyy
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[22:48:33] sync: expecting 165489 video frames
[22:48:33] encqsvInit: using encode-only path
[22:48:33] encqsvInit: H.264/AVC High profile @ level 3.0
[22:48:33] encqsvInit: TargetUsage 4 AsyncDepth 5
[22:48:33] encqsvInit: GopRefDist 3 GopPicSize 30 NumRefFrame 1
[22:48:33] encqsvInit: BFramesMax 2 BRefType off
[22:48:33] encqsvInit: RateControlMethod ICQ ICQQuality 18
[22:48:33] sync: first pts video is 0
[22:48:33] sync: "Chapter 1" (1) at frame 1 time 0
[22:48:33] sync: first pts audio 0x80bd is 0
[22:48:33] qsv_enc_init: using 'hardware (2)' implementation, API: 1.25
[22:48:34] sync: first pts subtitle 0x0 is 2867865
[22:48:47] sync: "Chapter 2" (2) at frame 10353 time 31087056
[22:48:56] sync: "Chapter 3" (3) at frame 16810 time 50477427
[22:49:12] sync: "Chapter 4" (4) at frame 29033 time 87183096
[22:49:25] sync: "Chapter 5" (5) at frame 37916 time 113858745
[22:49:38] sync: "Chapter 6" (6) at frame 44736 time 134339205
[22:49:55] sync: "Chapter 7" (7) at frame 53693 time 161237076
[22:50:16] sync: "Chapter 8" (8) at frame 63173 time 189705516
[22:50:38] sync: "Chapter 9" (9) at frame 72021 time 216276060
[22:51:06] sync: "Chapter 10" (10) at frame 82722 time 248411163
[22:51:26] sync: "Chapter 11" (11) at frame 89536 time 268873605
[22:52:02] sync: "Chapter 12" (12) at frame 100831 time 302792490
[22:52:39] sync: "Chapter 13" (13) at frame 111666 time 335329995
[22:53:16] sync: "Chapter 14" (14) at frame 121953 time 366221856
[22:53:39] sync: "Chapter 15" (15) at frame 127988 time 384344961
[22:55:23] sync: "Chapter 16" (16) at frame 152518 time 458008551
[22:56:24] reader: done. 1 scr changes
[22:56:24] sync: "Chapter 17" (17) at frame 165611 time 497326830
[22:56:24] work: average encoding speed for job is 352.213806 fps
[22:56:24] comb detect: heavy 3084 | light 9350 | uncombed 153221 | total 165655
[22:56:24] decomb: deinterlaced 3084 | blended 9350 | unfiltered 153221 | total 165655
[22:56:24] vfr: lost time: 0 (0 frames)
[22:56:24] vfr: gained time: 0 (0 frames) (0 not accounted for)
[22:56:25] ac3-decoder done: 172729 frames, 0 decoder errors
[22:56:25] mpeg2video-decoder done: 165655 frames, 0 decoder errors
[22:56:25] sync: got 165655 frames, 165489 expected
[22:56:25] sync: framerate min 29.970 fps, max 29.970 fps, avg 29.970 fps
[22:56:25] mux: track 0, 165655 frames, 1339940086 bytes, 1939.35 kbps, fifo 4096
[22:56:25] mux: track 1, 172729 frames, 309530368 bytes, 448.00 kbps, fifo 4096
[22:56:25] mux: track 2, 935 frames, 69158 bytes, 0.10 kbps, fifo 32
[22:56:25] libhb: work result = 0

# Encode Completed ...

rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rollin_eng »

I see you are accessing a network path, does it ever fail if your source and output are local?

Also try a nightly build.
maxim_d33
Bright Spark User
Posts: 175
Joined: Mon Mar 21, 2011 12:02 pm

Re: QSV no longer working with later Intel graphics drivers

Post by maxim_d33 »

nightly builds prefer DX11 over DX9 and it worth to try it,
as rollin_eng was suggesting
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

I just installed the 20171224 version and will play with it. The first four conversions worked nice. I want to try a little more before a conclusion, but looks promising.
rbirk
Posts: 29
Joined: Fri Dec 15, 2017 9:29 pm

Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

rbirk wrote: Sun Dec 24, 2017 8:46 pm I just installed the 20171224 version and will play with it. The first four conversions worked nice. I want to try a little more before a conclusion, but looks promising.
After more testing, it still fails as often as before with this nightly build. The error is the same, but have two additional lines:

Error code -21, hb_qsv_wait_on_sync 602
encqsv: MFXVideoENCODE_EncodeFrameAsync failed (-21)
encqsv: MFXVideoENCODE_EncodeFrameAsync failed (-21)
rbirk
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Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

I believe having the files local didn't make a difference in the past. I will test again to make sure.
Woodstock
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Re: QSV no longer working with later Intel graphics drivers

Post by Woodstock »

Just to confirm - it fails on the same files if QSV DECODE is disabled?

It would be a shame if a lot of effort is going into tracking down a problem with the QSV encoder if the root problem is the QSV decoder feeding it bad information....
rbirk
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Re: QSV no longer working with later Intel graphics drivers

Post by rbirk »

Woodstock wrote: Mon Dec 25, 2017 1:08 am Just to confirm - it fails on the same files if QSV DECODE is disabled?

It would be a shame if a lot of effort is going into tracking down a problem with the QSV encoder if the root problem is the QSV decoder feeding it bad information....
I don't have "Enable QuickSync Decoding" selected. I.e. the checkbox is blank. The errors are random and in random location of the file. The same file will fail at random places and sometimes work. What I do is keep retrying until it works. Sometimes I have to do it 3-4 times if unlucky.
Woodstock
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Re: QSV no longer working with later Intel graphics drivers

Post by Woodstock »

The checkbox is not to enable it - it's to DISABLE it. The default when you are using QSV encoding is to decode the video the same way. And there are some sources that have confused the QSV decoder.

Preferences->Video, Check "Disable QuickSync Decoding", and re-run the test, just to be sure. Previous reports of the decoder having issues usually resulted in visible defects in the output video. It is possible the results could be more "dire" than that, which is why it would nice to know for certain that the decoder isn't part of this problem.
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s55
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Re: QSV no longer working with later Intel graphics drivers

Post by s55 »

Nope, the checkbox is to enable it. It was changed recently.
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