Handbrake closes unexpectedly every time I try to open a certain mp4 file.
Tell us about your environment. What version of HandBrake? What version of Windows are you running. etc.
I am running the latest version of Handbrake and the latest version of Windows 10.
If there was any exception or error displayed, please copy it and paste it here:
Nothing, it just closes.
Please include the scan or encode log:
[17:37:00] hb_init: starting libhb thread
[17:37:00] hb_init: starting libhb thread
[17:37:00] hb_init: starting libhb thread
[17:37:00] hb_init: starting libhb thread
[17:37:03] hb_init: starting libhb thread
# Starting Scan ...
[17:37:03] CPU: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
[17:37:03] - Intel microarchitecture Sandy Bridge
[17:37:03] - logical processor count: 8
[17:37:03] Intel Quick Sync Video support: no
[17:37:03] hb_scan: path=C:\Users\Lord Milutin\Videos\Movies\2 - Batman v Superman - Dawn of Justice.mp4, title_index=0
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image C:\Users\Lord Milutin\Videos\Movies\2 - Batman v Superman - Dawn of Justice.mp4
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[17:37:03] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[17:37:03] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Lord Milutin\Videos\Movies\2 - Batman v Superman - Dawn of Justice.mp4':
Metadata:
major_brand : isom
minor_version : 0
compatible_brands: mp41avc1
creation_time : 2016-12-03 19:24:27
encoder : vlc 2.2.4 stream output
encoder-eng : vlc 2.2.4 stream output
description : Fearing that the actions of Superman are left unchecked, Batman takes on the Man of Steel, while the world wrestles with what kind of a hero it really needs.
synopsis : Fearing the actions of a god-like Super Hero left unchecked, Gotham City’s own formidable, forceful vigilante takes on Metropolis’s most revered, modern-day savior, while the world wrestles with what sort of hero it really needs. And with Batman and Superman at war with one another, a new threat quickly arises, putting mankind in greater danger than it’s ever known before.
season_number : 0
episode_sort : 0
genre : Action, Adventure, Fantasy
media_type : 9
artist : Henry Cavill, Ben Affleck, Amy Adams, Jesse Eisenberg, Diane Lane, Laurence Fishburne, Jeremy Irons, Holly Hunter, Gal Gadot, Scoot McNairy, Callan Mulvey, Tao Okamoto, Brandon Spink, Lauren Cohan, Hugh Maguire, Michael Shannon, Michael Cassidy, Alan...
title : Batman v Superman: Dawn of Justice
date : 0
hd_video : 0
album_artist : Henry Cavill, Ben Affleck, Amy Adams, Jesse Eisenberg, Diane Lane, Laurence Fishburne, Jeremy Irons, Holly Hunter, Gal Gadot, Scoot McNairy, Callan Mulvey, Tao Okamoto, Brandon Spink, Lauren Cohan, Hugh Maguire, Michael Shannon, Michael Cassidy, Alan...
Duration: 03:02:31.62, start: 0.000000, bitrate: 4817 kb/s
Stream #0:0(eng): Video: h264 (High) [avc1 / 0x31637661]
yuv420p, tv, bt709/bt709/bt709
1920x800 [PAR 1:1 DAR 12:5], 4492 kb/s
23.98 fps, 1000k tbn (default)
Metadata:
creation_time : 2016-12-03 19:24:27
handler_name : VideoHandler
Stream #0:1(eng): Audio: mp3 / 0x2033706D [mp3 / 0x2033706D]
48000 Hz, 2 channels, 320 kb/s (default)
Metadata:
creation_time : 2016-12-03 19:24:27
handler_name : SoundHandler
Stream #0:2(eng): Subtitle: mov_text
Metadata:
creation_time : 2017-03-26 08:12:41
Stream #0:3: Video: mjpeg
yuvj420p, pc, bt470bg/unknown/unknown
480x720 [PAR 1:1 DAR 2:3]
90k tbn
[17:37:03] scan: decoding previews for title 1
Thanks in advance to anyone who takes a look and tries to help.
