OK, I have a clean install of handbrake here, and quicksync only seems to work with 0.10.5 Version... I tried the latest build, and slowly went backwards until I found this version that actually works. The INTEL QSV option is there on all versions as an option to choose, but with any version newer than 0.10.5, it will only use the CPU as the encoder, and CPU usage goes to 100% and the FPS is at like say 100FPS, versus 300FPS with Quicksync running on the older version.... I used the exact same settings across all versions I have tried.....
Tell us about your environment. What version of HandBrake? What version of Windows are you running. etc.
0.10.5 is the only version that is properly using quicksync... Windows 10 PRO 64bit.
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No Error... just that CPU usage when using quicksync encoding is only 10-15% when working (only with 0.10.5)
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Any info or help would be appreciated?