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RivaTuner / MSI Afterburner Users Please Read

Posted: Sat Jun 17, 2017 6:40 pm
by s55
Symptom
HandBrake will fail to run / open if you have either RivaTuner or MSI Afterburner Installed and running.

Resolution
Add an exception for HandBrake.exe and it should allow the app to launch or simply close both applications and make sure they are not running in the background.

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Sat Jun 17, 2017 7:51 pm
by mduell
Probability they read this before posting: near-zero

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Sun Jul 09, 2017 10:56 pm
by setzer715
I read this first! Thanks, Handbrake working again!

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Thu Aug 10, 2017 10:44 am
by olofono
How can i do that? Someone can help me pls?

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Sun Aug 27, 2017 8:16 pm
by D3Seeker
Is there a real reason why this is the case? Or is this a scenario of, It just doesn't work, If you wanna use this software don't have the other thing installed...... You know, details as to why something that shouldn't conflict seems to be causing issue

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Fri Sep 22, 2017 8:05 pm
by 2mg
Will it fail if it's NOT running (both MSI AB and RTSS)?

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Fri Sep 22, 2017 8:37 pm
by s55
There are potentially other applications which hook Direct 3D that could cause this. These are two ones we know about.

There have also be instances in the past with corrupted system / .NET framework files etc that have caused problems too. Usually those trigger some kind of error though.

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Tue Sep 18, 2018 10:00 pm
by Plausiblejosh
olofono wrote:
Thu Aug 10, 2017 10:44 am
How can i do that? Someone can help me pls?
Anyone going to actually tell us how to do this? It's been a year.

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Wed Sep 19, 2018 7:27 am
by rollin_eng
s55 wrote:
Sat Jun 17, 2017 6:40 pm
Symptom
HandBrake will fail to run / open if you have either RivaTuner or MSI Afterburner Installed and running.

Resolution
Add an exception for HandBrake.exe and it should allow the app to launch or simply close both applications and make sure they are not running in the background.

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Wed Sep 19, 2018 1:48 pm
by Woodstock
One would think that anyone running one of these applications is doing so deliberately, and they would know how to operate it. They might not know about NEEDING to add exceptions, but the program should have a menu item for administering such things.

Of course, in the modern world, people install things because they do not question marketing hype, so they don't even know they have a problematic application installed...

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Thu Nov 29, 2018 3:40 am
by Scryptic
mduell wrote:
Sat Jun 17, 2017 7:51 pm
Probability they read this before posting: near-zero
I have riva and afterburner installed and I read this. 'Probability' just changed a weee bit. :D

Re: RivaTuner / MSI Afterburner Users Please Read

Posted: Fri Nov 30, 2018 4:25 am
by mduell
Still near-zero.