Latest cumulative update breaks scanning

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Leffen
Posts: 1
Joined: Thu May 25, 2017 11:56 pm

Latest cumulative update breaks scanning

Post by Leffen »

Please detail your question or problem in as much detail as possible:
Handbrake never stops scanning (hangs at 98-100%).

Tell us about your environment. What version of HandBrake? What version of Windows are you running. etc.
Windows 10 Creators Update (latest cumulative update, which released today AFAIK).

If there was any exception or error displayed, please copy it and paste it here:
No errors show up in the logs, it just sits there scanning for hours.

Please include the scan or encode log:

Code: Select all

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.15063.0 - 64bit
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Ram: 32675 MB, 
GPU Information:
  NVIDIA GeForce GTX 1080 - 22.21.13.8233
Screen: 1920x1080
Temp Dir: C:\Users\sethg\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\sethg\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------

[16:58:41] hb_init: starting libhb thread
[16:58:41] hb_init: starting libhb thread
[16:58:41] hb_init: starting libhb thread
[16:58:41] hb_init: starting libhb thread
[16:58:44] hb_init: starting libhb thread

 # Starting Scan ...

[16:58:44] CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
[16:58:44]  - Intel microarchitecture Haswell
[16:58:44]  - logical processor count: 8
[16:58:44] Intel Quick Sync Video support: no
[16:58:44] hb_scan: path=E:\Shadowplay\Assetto Corsa, title_index=0
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[16:58:44] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\Shadowplay\Assetto Corsa for reading
libdvdread: Device E:\Shadowplay\Assetto Corsa inaccessible, CSS authentication not available.
libdvdread:DVDOpenFilePath:findDVDFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFilePath:findDVDFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[16:58:44] dvd: not a dvd - trying as a stream/file instead
[16:58:44] batch: scanning E:\Shadowplay\Assetto Corsa\f1_jam_imola.mp4
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Shadowplay\Assetto Corsa\f1_jam_imola.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp41isom
    creation_time   : 2017-05-25 03:30:34
    date            : 2017
  Duration: 00:13:42.86, start: 0.000000, bitrate: 47920 kb/s
    Stream #0:0(und): Video: h264 (High) [avc1 / 0x31637661]
      yuv420p, tv, smpte170m/smpte170m/bt470m
      1920x1080 [PAR 1:1 DAR 16:9], 47715 kb/s
      59.75 fps, 60k tbn (default)
    Metadata:
      creation_time   : 2017-05-25 03:30:34
      handler_name    : VideoHandler
      encoder         : AVC Coding
    Stream #0:1(und): Audio: aac (LC) [mp4a / 0x6134706D]
      48000 Hz, stereo, fltp, 195 kb/s (default)
    Metadata:
      creation_time   : 2017-05-25 03:30:34
      handler_name    : SoundHandler
[16:58:44] batch: scanning E:\Shadowplay\Assetto Corsa\f1_jam_imola_onboard.mp4
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Shadowplay\Assetto Corsa\f1_jam_imola_onboard.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp41isom
    creation_time   : 2017-05-25 03:16:31
    date            : 2017
  Duration: 00:13:37.64, start: 0.000000, bitrate: 50054 kb/s
    Stream #0:0(und): Video: h264 (High) [avc1 / 0x31637661]
      yuv420p, tv, smpte170m/smpte170m/bt470m
      1920x1080 [PAR 1:1 DAR 16:9], 49849 kb/s
      59.58 fps, 60k tbn (default)
    Metadata:
      creation_time   : 2017-05-25 03:16:31
      handler_name    : VideoHandler
      encoder         : AVC Coding
    Stream #0:1(und): Audio: aac (LC) [mp4a / 0x6134706D]
      48000 Hz, stereo, fltp, 195 kb/s (default)
    Metadata:
      creation_time   : 2017-05-25 03:16:31
      handler_name    : SoundHandler
[16:58:44] batch: scanning E:\Shadowplay\Assetto Corsa\f1_jam_imola_pole.mp4
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Shadowplay\Assetto Corsa\f1_jam_imola_pole.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp41isom
    creation_time   : 2017-05-25 03:13:23
    date            : 2017
  Duration: 00:01:43.71, start: 0.000000, bitrate: 50269 kb/s
    Stream #0:0(und): Video: h264 (High) [avc1 / 0x31637661]
      yuv420p, tv, smpte170m/smpte170m/bt470m
      1920x1080 [PAR 1:1 DAR 16:9], 50064 kb/s
      59.83 fps, 60k tbn (default)
    Metadata:
      creation_time   : 2017-05-25 03:13:23
      handler_name    : VideoHandler
      encoder         : AVC Coding
    Stream #0:1(und): Audio: aac (LC) [mp4a / 0x6134706D]
      48000 Hz, stereo, fltp, 195 kb/s (default)
    Metadata:
      creation_time   : 2017-05-25 03:13:23
      handler_name    : SoundHandler
[16:58:45] batch: scanning E:\Shadowplay\Assetto Corsa\warming_up.mp4
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Shadowplay\Assetto Corsa\warming_up.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp41isom
    creation_time   : 2017-05-25 07:01:10
    date            : 2017
  Duration: 00:01:46.56, start: 0.000000, bitrate: 50117 kb/s
    Stream #0:0(und): Video: h264 (High) [avc1 / 0x31637661]
      yuv420p, tv, smpte170m/smpte170m/bt470m
      1920x1080 [PAR 1:1 DAR 16:9], 49913 kb/s
      59.92 fps, 60k tbn (default)
    Metadata:
      creation_time   : 2017-05-25 07:01:10
      handler_name    : VideoHandler
      encoder         : AVC Coding
    Stream #0:1(und): Audio: aac (LC) [mp4a / 0x6134706D]
      48000 Hz, stereo, fltp, 194 kb/s (default)
    Metadata:
      creation_time   : 2017-05-25 07:01:10
      handler_name    : SoundHandler
[16:58:45] batch: scanning E:\Shadowplay\Assetto Corsa\warming_up_onboard.mp4
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Shadowplay\Assetto Corsa\warming_up_onboard.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp41isom
    creation_time   : 2017-05-25 07:03:13
    date            : 2017
  Duration: 00:01:55.24, start: 0.000000, bitrate: 50118 kb/s
    Stream #0:0(und): Video: h264 (High) [avc1 / 0x31637661]
      yuv420p, tv, smpte170m/smpte170m/bt470m
      1920x1080 [PAR 1:1 DAR 16:9], 49914 kb/s
      59.92 fps, 60k tbn (default)
    Metadata:
      creation_time   : 2017-05-25 07:03:13
      handler_name    : VideoHandler
      encoder         : AVC Coding
    Stream #0:1(und): Audio: aac (LC) [mp4a / 0x6134706D]
      48000 Hz, stereo, fltp, 195 kb/s (default)
    Metadata:
      creation_time   : 2017-05-25 07:03:13
      handler_name    : SoundHandler
[16:58:45] scan: decoding previews for title 1 (E:\Shadowplay\Assetto Corsa\f1_jam_imola.mp4)
[16:58:45] scan: audio 0x1: aac, rate=48000Hz, bitrate=195715 Unknown (AAC) (2.0 ch)
[16:58:46] scan: 10 previews, 1920x1080, 59.819 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[16:58:46] scan: supported video decoders: avcodec qsv
[16:58:46] scan: decoding previews for title 2 (E:\Shadowplay\Assetto Corsa\f1_jam_imola_onboard.mp4)
[16:58:46] scan: audio 0x1: aac, rate=48000Hz, bitrate=195029 Unknown (AAC) (2.0 ch)
[16:58:47] scan: 10 previews, 1920x1080, 59.812 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[16:58:47] scan: supported video decoders: avcodec qsv
[16:58:47] scan: decoding previews for title 3 (E:\Shadowplay\Assetto Corsa\f1_jam_imola_pole.mp4)
[16:58:47] scan: audio 0x1: aac, rate=48000Hz, bitrate=195023 Unknown (AAC) (2.0 ch)
[16:58:48] scan: 10 previews, 1920x1080, 59.820 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[16:58:48] scan: supported video decoders: avcodec qsv
[16:58:48] scan: decoding previews for title 4 (E:\Shadowplay\Assetto Corsa\warming_up.mp4)
[16:58:48] scan: audio 0x1: aac, rate=48000Hz, bitrate=194979 Unknown (AAC) (2.0 ch)
[16:58:49] scan: 10 previews, 1920x1080, 59.833 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[16:58:49] scan: supported video decoders: avcodec qsv
[16:58:49] scan: decoding previews for title 5 (E:\Shadowplay\Assetto Corsa\warming_up_onboard.mp4)
[16:58:50] scan: audio 0x1: aac, rate=48000Hz, bitrate=195025 Unknown (AAC) (2.0 ch)
[16:58:50] scan: 10 previews, 1920x1080, 59.822 fps, autocrop = 72/0/0/0, aspect 16:9, PAR 1:1
[16:58:50] scan: supported video decoders: avcodec qsv
[16:58:50] libhb: scan thread found 5 valid title(s)

 # Scan Finished ...
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Coendu
Posts: 1
Joined: Tue Jun 06, 2017 9:01 am

Re: Latest cumulative update breaks scanning

Post by Coendu »

I'm having the same problem with the exception that it says 100%, yet still scanning with the message, "Please wait"

I even let it run overnight, so it's not an issue of not waiting long enough.

Win 10 64 bit
Image
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StrangeQuark
Posts: 2
Joined: Fri Jun 09, 2017 9:04 pm

Re: Latest cumulative update breaks scanning

Post by StrangeQuark »

I have the same issue.
Scanning stuck at 100% on every file.

Code: Select all

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.15063.0 - 64bit
CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
Ram: 32737 MB, 
GPU Information:
  AMD Radeon R9 200 Series - 22.19.162.4
Screen: 1920x1200
Temp Dir: c:\Temp\
Install Dir: D:\Video\Edit\HandBrake
Data Dir: C:\Users\markl\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------

[00:07:38] hb_init: starting libhb thread
[00:07:38] hb_init: starting libhb thread
[00:07:38] hb_init: starting libhb thread
[00:07:38] hb_init: starting libhb thread
[00:07:41] hb_init: starting libhb thread
[00:07:41] thread c started ("libhb")

 # Starting Scan ...

[00:07:41] CPU: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
[00:07:41]  - Intel microarchitecture Sandy Bridge
[00:07:41]  - logical processor count: 8
[00:07:41] Intel Quick Sync Video support: no
[00:07:41] hb_scan: path=I:\Video\MOVIES\Haha.to.kuraseba.2015\title00.mkv, title_index=0
[00:07:41] thread d started ("scan")
udfread ERROR: ECMA 167 Volume Recognition failed
src/libbluray/disc/disc.c:274: failed opening UDF image I:\Video\MOVIES\Haha.to.kuraseba.2015\title00.mkv
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[00:07:41] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[00:07:41] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'I:\Video\MOVIES\Haha.to.kuraseba.2015\title00.mkv':
  Duration: 02:10:07.27, start: 0.000000, bitrate: N/A
    Chapter #0:0: start 0.000000, end 361.569542
    Metadata:
      title           : Chapter 01
    Chapter #0:1: start 361.569542, end 629.754125
    Metadata:
      title           : Chapter 02
    Chapter #0:2: start 629.754125, end 1444.651542
    Metadata:
      title           : Chapter 03
    Chapter #0:3: start 1444.651542, end 1953.493208
    Metadata:
      title           : Chapter 04
    Chapter #0:4: start 1953.493208, end 2457.663542
    Metadata:
      title           : Chapter 05
    Chapter #0:5: start 2457.663542, end 2850.931417
    Metadata:
      title           : Chapter 06
    Chapter #0:6: start 2850.931417, end 3308.471833
    Metadata:
      title           : Chapter 07
    Chapter #0:7: start 3308.471833, end 3768.890125
    Metadata:
      title           : Chapter 08
    Chapter #0:8: start 3768.890125, end 4810.180375
    Metadata:
      title           : Chapter 09
    Chapter #0:9: start 4810.180375, end 5930.090833
    Metadata:
      title           : Chapter 10
    Chapter #0:10: start 5930.090833, end 6711.371333
    Metadata:
      title           : Chapter 11
    Chapter #0:11: start 6711.371333, end 7459.160042
    Metadata:
      title           : Chapter 12
    Chapter #0:12: start 7459.160042, end 7807.273604
    Metadata:
      title           : Chapter 13
    Stream #0:0(eng): Video: h264 (High)
      yuv420p, tv, bt709/bt709/bt709
      1920x1080 [PAR 1:1 DAR 16:9], PAR 1:1 DAR 16:9
      23.98 fps, 1k tbn
    Metadata:
      BPS-eng         : 17997032
      DURATION-eng    : 02:10:07.174375000
      NUMBER_OF_FRAMES-eng: 187185
      NUMBER_OF_BYTES-eng: 17563245475
      SOURCE_ID-eng   : 001011
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.10.6 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-06-06 19:51:20
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:1(rus): Audio: truehd
      96000 Hz, 5.1, s32 (default)
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 2114664
      DURATION-eng    : 02:10:07.273604166
      NUMBER_OF_FRAMES-eng: 9368729
      NUMBER_OF_BYTES-eng: 2063720420
      SOURCE_ID-eng   : 001100
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.10.6 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-06-06 19:51:20
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:2(jpn): Audio: truehd
      96000 Hz, 5.1, s32
    Metadata:
      title           : Surround 5.1
      BPS-eng         : 2012409
      DURATION-eng    : 02:10:07.264000000
      NUMBER_OF_FRAMES-eng: 9368717
      NUMBER_OF_BYTES-eng: 1963926064
      SOURCE_ID-eng   : 001101
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.10.6 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-06-06 19:51:20
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:3(rus): Subtitle: hdmv_pgs_subtitle (default)
    Metadata:
      BPS-eng         : 36555
      DURATION-eng    : 02:07:35.001520833
      NUMBER_OF_FRAMES-eng: 2184
      NUMBER_OF_BYTES-eng: 34979082
      SOURCE_ID-eng   : 001200
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.10.6 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-06-06 19:51:20
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
    Stream #0:4(eng): Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS-eng         : 28756
      DURATION-eng    : 02:09:35.538604166
      NUMBER_OF_FRAMES-eng: 3048
      NUMBER_OF_BYTES-eng: 27949985
      SOURCE_ID-eng   : 001201
      _STATISTICS_WRITING_APP-eng: MakeMKV v1.10.6 win(x64-release)
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-06-06 19:51:20
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
[00:07:41] Found ffmpeg 13 chapters, container=matroska,webm
[00:07:41] Added chapter 1, name='Chapter 1', dur=32541258, (00:06:02)
[00:07:41] Added chapter 2, name='Chapter 2', dur=24136613, (00:04:28)
[00:07:41] Added chapter 3, name='Chapter 3', dur=73340767, (00:13:35)
[00:07:41] Added chapter 4, name='Chapter 4', dur=45795750, (00:08:29)
[00:07:41] Added chapter 5, name='Chapter 5', dur=45375330, (00:08:24)
[00:07:41] Added chapter 6, name='Chapter 6', dur=35394109, (00:06:33)
[00:07:41] Added chapter 7, name='Chapter 7', dur=41178637, (00:07:38)
[00:07:41] Added chapter 8, name='Chapter 8', dur=41437647, (00:07:40)
[00:07:41] Added chapter 9, name='Chapter 9', dur=93716122, (00:17:21)
[00:07:41] Added chapter 10, name='Chapter 10', dur=100791941, (00:18:40)
[00:07:41] Added chapter 11, name='Chapter 11', dur=70315245, (00:13:01)
[00:07:41] Added chapter 12, name='Chapter 12', dur=67300984, (00:12:28)
[00:07:41] Added chapter 13, name='Chapter 13', dur=31330221, (00:05:48)
[00:07:41] scan: decoding previews for title 1
[00:07:41] scan: preview 1
[00:07:41] fifo_close: trashing 0 buffer(s)
[00:07:41] scan: audio 0x1: truehd, rate=96000Hz, bitrate=1 ??????? (TrueHD) (5.1 ch) (Dolby Digital EX)
[00:07:41] fifo_close: trashing 0 buffer(s)
[00:07:41] scan: audio 0x2: truehd, rate=96000Hz, bitrate=1 ??? (TrueHD) (5.1 ch) (Dolby Digital EX)
[00:07:41] scan: preview 2
[00:07:42] scan: preview 3
[00:07:42] scan: preview 4
[00:07:42] scan: preview 5
[00:07:42] scan: preview 6
[00:07:42] scan: preview 7
[00:07:42] scan: preview 8
[00:07:42] scan: preview 9
[00:07:42] scan: preview 10
[00:07:42] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 22/22/0/0, aspect 16:9, PAR 1:1
[00:07:42] scan: supported video decoders: avcodec qsv
[00:07:42] Freed 1 buffers of size 1024
[00:07:42] Freed 1 buffers of size 4096
[00:07:42] Freed 1 buffers of size 65536
[00:07:42] Freed 1 buffers of size 131072
[00:07:42] Freed 1 buffers of size 262144
[00:07:42] Freed 1 buffers of size 524288
[00:07:42] Freed 1 buffers of size 4194304
[00:07:42] Allocated 5182464 bytes of buffers on this pass and Freed 5182464 bytes, 0 bytes leaked
[00:07:42] thread d exited ("scan")
[00:07:42] thread d joined ("scan")
[00:07:42] libhb: scan thread found 1 valid title(s)

 # Scan Finished ...
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User avatar
s55
HandBrake Team
Posts: 10357
Joined: Sun Dec 24, 2006 1:05 pm

Re: Latest cumulative update breaks scanning

Post by s55 »

This will be fixed with the 1.1 release. (No ETA but not too long in the future)

It's not related to Windows 10 updates.
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StrangeQuark
Posts: 2
Joined: Fri Jun 09, 2017 9:04 pm

Re: Latest cumulative update breaks scanning

Post by StrangeQuark »

s55 wrote: ↑Fri Jun 09, 2017 9:26 pm This will be fixed with the 1.1 release. (No ETA but not too long in the future)

It's not related to Windows 10 updates.
What is it related to?
Is there any bypass for this issue?
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User avatar
s55
HandBrake Team
Posts: 10357
Joined: Sun Dec 24, 2006 1:05 pm

Re: Latest cumulative update breaks scanning

Post by s55 »

Error parsing source metadata. There is no workaround.

You can try a nightly build if you wish.
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