Expected Frames

[NEO STUDIOS]

Please detail your question or problem in as much detail as possible:

First time Hand Brake User. Today I downloaded HandBrake10 / 9 / 2016 .

I have multiple video files MOV & MP4 files that were saved on a WD Passport External Drive. Some of these MOV & MP4 files will not upload into ADOBE Premiere Pro completely. Nor am I able to save directly / transfer these corrupted(???) video files to my Windows Hard Drive. I have tried to process / fix / re-save these corrupted video files through Hand Brake on to my Windows Hard Drive.

Tell us about your environment. What version of HandBrake? What version of Windows are you running. etc.
Using the most recent version of Hand Brake in a Win 8 OS

If there was any exception or error displayed, please copy it and paste it here:
Below I pasted the Log File. What I see is that Hand Brake will create a partial new file. When Hand Brake reaches the part of the video file that is bad (???) it stops the encoding and then saves an incomplete video.

Example, below the original file is 1:40 long.
As the Hand Brake log states below:
[16:56:05] sync: got 1230 frames, 3022 expected

The result is the new file encoded the first 41 seconds of a 1:40 file.

Thoughts, suggestions? Thank you for your consideration.


Please include the scan or encode log:

codeHandBrake 0.10.5.0 - 64bit Version
OS: Microsoft Windows NT 6.2.9200.0 - 64bit
CPU: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
Ram: 8075 MB,
GPU Information:
Intel(R) HD Graphics Family - 10.18.15.4256
Screen: 1920x1080
Temp Dir: C:\Users\MIke\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\MIke\AppData\Roaming\HandBrake Team\HandBrake\0.10.5.0

-------------------------------------------

CLI Query: -i "E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV" -t 1 --angle 1 -c 1 -o "C:\Users\MIke\Desktop\FIXED SDJGA VIDEO FILES\Kayla Geng - Chip 2 A.mp4" -f mp4 -w 720 --crop 0:0:0:0 --loose-anamorphic --modulus 2 -e x264 -q 22 -r 30 --pfr -a 1 -E av_aac -6 dpl2 -R Auto -B 128 -D 0 --gain 0 --audio-fallback ac3 --encoder-level="3.0" --encoder-profile=main --verbose=1

[16:54:48] hb_init: starting libhb thread
HandBrake 0.10.5 (2016021100) - MinGW x86_64 - https://handbrake.fr
4 CPUs detected
Opening E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV...
[16:54:48] CPU: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz
[16:54:48] - Intel microarchitecture Haswell
[16:54:48] - logical processor count: 4
[16:54:48] OpenCL device #1: Intel(R) Corporation Intel(R) HD Graphics 4400
[16:54:48] - OpenCL version: 1.2
[16:54:48] - driver version: 10.18.15.4256
[16:54:48] - device type: GPU
[16:54:48] - supported: YES
[16:54:48] Intel Quick Sync Video support: yes
[16:54:48] - Intel Media SDK hardware: API 1.16 (minimum: 1.3)
[16:54:48] - H.264 encoder: yes
[16:54:48] - preferred implementation: hardware (any)
[16:54:48] - H.265 encoder: no
[16:54:48] hb_scan: path=E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV) failed
[16:54:48] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdread:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[16:54:48] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV':
Metadata:
major_brand : qt
minor_version : 537331968
compatible_brands: qt CAEP
creation_time : 2016-10-02 02:13:59
Duration: 00:01:40.86, start: 0.000000, bitrate: 31466 kb/s
Stream #0.0(eng): Video: h264 (High), yuvj420p, 1920x1080 [PAR 1:1 DAR 16:9], 29938 kb/s, 29.97 fps, 30k tbn (default)
Metadata:
creation_time : 2016-10-02 02:13:59
Stream #0.1(eng): Audio: pcm_s16le, 48000 Hz, 2 channels, s16, 1536 kb/s (default)
Metadata:
creation_time : 2016-10-02 02:13:59
Stream #0.2(eng): Data: tmcd / 0x64636D74, 0 kb/s (default)
Metadata:
creation_time : 2016-10-02 02:13:59
[16:54:48] scan: decoding previews for title 1
Scanning title 1 of 1, preview 1, 0.00 %[16:54:48] scan: audio 0x1: pcm_s16le, rate=48000Hz, bitrate=1536000 English (pcm_s16le) (2.0 ch)
Scanning title 1 of 1, preview 2, 20.00 %
Scanning title 1 of 1, preview 5, 50.00 %
Scanning title 1 of 1, preview 8, 80.00 %
Scanning title 1 of 1, preview 10, 100.00 %[16:54:49] scan: 10 previews, 1920x1080, 29.970 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[16:54:49] libhb: scan thread found 1 valid title(s)
+ title 1:
+ stream: E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV
+ duration: 00:01:40
+ size: 1920x1080, pixel aspect: 1/1, display aspect: 1.78, 29.970 fps
+ autocrop: 0/0/0/0
+ support opencl: yes
+ support hwd: yes
+ chapters:
+ 1: cells 0->0, 0 blocks, duration 00:01:40
+ audio tracks:
+ 1, English (pcm_s16le) (2.0 ch) (iso639-2: eng)
+ subtitle tracks:
[16:54:49] 1 job(s) to process
[16:54:49] starting job
[16:54:49] work: sanitizing track 1 mixdown Dolby Pro Logic II to Stereo
[16:54:49] sync: expecting 3022 video frames
[16:54:49] job configuration:
[16:54:49] * source
[16:54:49] + E:\SDJGA 10 02 2016\Kayla Geng\Kayla Geng - Chip 2 A.MOV
[16:54:49] + title 1, chapter(s) 1 to 1
[16:54:49] + container: mov,mp4,m4a,3gp,3g2,mj2
[16:54:49] + data rate: 31466 kbps
[16:54:49] * destination
[16:54:49] + C:\Users\MIke\Desktop\FIXED SDJGA VIDEO FILES\Kayla Geng - Chip 2 A.mp4
[16:54:49] + container: MPEG-4 (libavformat)
[16:54:49] * video track
[16:54:49] + decoder: h264
[16:54:49] + bitrate 29938 kbps
[16:54:49] + filters
[16:54:49] + Framerate Shaper (2:27000000:900000)
[16:54:49] + frame rate: 29.970 fps -> peak rate limited to 30.000 fps
[16:54:49] + Crop and Scale (720:406:0:0:0:0)
[16:54:49] + source: 1920 * 1080, crop (0/0/0/0): 1920 * 1080, scale: 720 * 406
[16:54:49] + loose anamorphic
[16:54:49] + storage dimensions: 720 * 406, mod 2
[16:54:49] + pixel aspect ratio: 406 / 405
[16:54:49] + display dimensions: 721 * 406
[16:54:49] + encoder: H.264 (libx264)
[16:54:49] + profile: main
[16:54:49] + level: 3.0
[16:54:49] + quality: 22.00 (RF)
[16:54:49] * audio track 1
[16:54:49] + decoder: English (pcm_s16le) (2.0 ch) (track 1, id 0x1)
[16:54:49] + bitrate: 1536 kbps, samplerate: 48000 Hz
[16:54:49] + mixdown: Stereo
[16:54:49] + encoder: AAC (libavcodec)
[16:54:49] + bitrate: 128 kbps, samplerate: 48000 Hz
[16:54:49] reader: first SCR 0 id 0x1 DTS 0
[16:54:49] encx264: min-keyint: 30, keyint: 300
[16:54:49] encx264: encoding at constant RF 22.000000
[16:54:49] encx264: unparsed options: level=3.0:8x8dct=0:vbv-bufsize=10000:vbv-maxrate=10000
x264 [info]: using SAR=406/405
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX AVX2 FMA3 LZCNT BMI2
x264 [info]: profile Main, level 3.0
[16:56:05] reader: done. 1 scr changes
[16:56:05] work: average encoding speed for job is 16.138641 fps
[16:56:05] sync: got 1230 frames, 3022 expected
[16:56:05] render: 1230 frames output, 0 dropped and 0 duped for CFR/PFR
[16:56:05] render: lost time: 0 (0 frames)
[16:56:05] render: gained time: 0 (0 frames) (0 not accounted for)
[16:56:05] h264-decoder done: 1230 frames, 0 decoder errors, 0 drops
x264 [info]: frame I:5 Avg QP:19.38 size: 59934
x264 [info]: frame P:389 Avg QP:22.20 size: 7561
x264 [info]: frame B:836 Avg QP:28.16 size: 836
x264 [info]: consecutive B-frames: 4.6% 6.8% 22.9% 65.7%
x264 [info]: mb I I16..4: 4.5% 0.0% 95.5%
x264 [info]: mb P I16..4: 0.1% 0.0% 1.5% P16..4: 43.2% 19.5% 16.6% 0.0% 0.0% skip:19.1%
x264 [info]: mb B I16..4: 0.0% 0.0% 0.0% B16..8: 38.7% 2.1% 0.6% direct: 0.8% skip:57.7% L0:41.1% L1:53.4% BI: 5.5%
x264 [info]: coded y,uvDC,uvAC intra: 91.5% 89.2% 69.3% inter: 10.7% 15.5% 2.4%
x264 [info]: i16 v,h,dc,p: 15% 34% 19% 31%
x264 [info]: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 23% 27% 13% 5% 5% 5% 7% 5% 9%
x264 [info]: i8c dc,h,v,p: 47% 32% 16% 5%
x264 [info]: Weighted P-Frames: Y:12.3% UV:4.6%
x264 [info]: ref P L0: 67.1% 15.1% 8.6% 9.1% 0.1%
x264 [info]: ref B L0: 84.3% 12.2% 3.6%
x264 [info]: ref B L1: 83.4% 16.6%
x264 [info]: kb/s:767.99
[16:56:05] pcm_s16le-decoder done: 0 frames, 0 decoder errors, 0 drops
[16:56:05] mux: track 0, 1230 frames, 3939652 bytes, 766.08 kbps, fifo 2048
[16:56:05] mux: track 1, 1930 frames, 661833 bytes, 128.70 kbps, fifo 2048
[16:56:06] libhb: work result = 0
Encode done!
HandBrake has exited.

[rollin_eng]

Unfortunately it sounds like your source files are broken.

[NEO STUDIOS]

Can Handbrake fix or override the problem to create a repaired video file?

[Woodstock]

Handbrake can't - that's why it gave up at 1230 frames into the video.

Whether or not another tool could fix them depends on what the actual errors are, and handbrake's logs are not that detailed. It could be that "something" inserted a block of zeros to make up for a bad sector on the source.

[JackNF]

You say you couldn't copy the files onto your internal hard drive, to me that sounds as if there's something wrong with your external drive. Sounds like bad sectors causing read errors. What you need is to use a data recovery tool of some sort to get a copy of those video files off that external drive, there might be some corruption in the copied files but at least you'll have preserved as much as you can for now. I've used the free version of Recuva a few times to 'undelete' files, another feature it touts is supposedly being able to copy data off of damaged disks and while I don't know how effective it is at that task it's at least a starting point. Maybe someone else here has more experience and/or knows of better software to try.

Once you have copies of the videos on more reliable media then you might try running them through VideoReDo's 'QuickStream fix' function. Presumably parts of the copied files will be damaged because of unrecoverable read errors, QuickStream Fix will basically takes those video files and output copies with all the damaged parts sanitized as best as possible so editing and playback software won't throw a fit when it gets to one of the damaged parts (although you'll still have visible corruption apparent at those bad parts). VideoReDo isn't cheap, but there is a free trial period that should be more then enough time to process a handful of files.