Converting MOV to MP4

[lunchboxtc22]

Hey there! Brand new to Handbreak so have a quick question that has probably been solved before. I am trying to convert MOV to MP4 and handbreak is currently not able to find the MOV files where they are currently stored. I have tried rebooting my computer but still nothing... Anybody have an answer to solve this?

[mduell]

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[Shane]

How can there be a log when HB can't even open the file?

Try dragging the file in to HB or move the file to a difference location. Make a folder under C:\ and put it there or save it to your desktop.

hth

[mduell]

Well the instructions clearly explain that...

[Shane]

HB creates a log file even if you can't find a video to select? That's impressive.

[Deleted User 11865]

Well, the activity log starts the moment you launch HandBrake. And the scan log does contain some relevant info when attempting to open a file and it fails.

That being said, in this case I think we can make an exception (but the log is mandatory unless waived by a moderator ).

handbreak is currently not able to find the MOV files where they are currently stored.

Unfortunately that's way too vague to go on. Couple questions:

1) where are the file currently stored? Is it your main hard drive, an external drive, a network drive, something else?

2) can you describe what you're doing (ideally step by step) after launching HandBrake, to try and locate said files?

[Woodstock]

Does handbrake still have the limitation that a shared resource has to be mounted as a drive in Windows?

[mduell]

HB creates a log file even if you can't find a video to select? That's impressive.

Yep!