"American Sniper" Backup Problem

HandBrake for Windows support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
cmalex79
New User
Posts: 1
Joined: Sat Feb 13, 2016 10:49 pm

"American Sniper" Backup Problem

Post by cmalex79 »

I have backed up hundreds of movies with Handbrake. Only one film refuses to cooperate: "American Sniper." When I load the Blu-Ray, AnyDVD HD has no problem recognizing the disc and doing its thing, when I select the disc as the source in Handbrake, it does what it's supposed to do. Now, when I hit "Start" it even acts as if it's encoding the film, but the information at the bottom is showing "0.000 fps" across the board and it is moving far too quickly through the disc (I have "x264 Preset" set to "Slow"). I've tried it with other speeds before with the same result.

I am running a Core i7 processor with 12GB of DDR3 RAM, Windows 10 64-bit, Handbrake v0.10.5.0 64 bit (the latest release version, just installed today).

No errors thrown, just no film encoded whatsoever.


Code: Select all

-------------------------------------------
[15:31:37] CPU: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
[15:31:37]  - Intel microarchitecture Ivy Bridge
[15:31:37]  - logical processor count: 8
[15:31:37] OpenCL: library not available
[15:31:37] Intel Quick Sync Video support: no
[15:31:37] hb_scan: path=F:\, title_index=0
[15:31:43] scan: BD has 14 title(s)
[15:31:43] bd: scanning title 1
[15:31:43] bd: playlist 00013.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 2
[15:31:43] bd: playlist 00014.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 3
[15:31:43] bd: playlist 00017.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 4
[15:31:43] bd: playlist 00020.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 5
[15:31:43] bd: playlist 00021.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 6
[15:31:43] bd: playlist 00022.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 7
[15:31:43] bd: playlist 00052.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 8
[15:31:43] bd: playlist 00053.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 9
[15:31:43] bd: playlist 00054.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 10
[15:31:43] bd: playlist 00055.MPLS
[15:31:43] bd: duration is 00:00:00 (41 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 11
[15:31:43] bd: playlist 00100.MPLS
[15:31:43] bd: duration is 02:12:39 (7959868 ms)
[15:31:43] bd: video id=0x1011, stream type=H.264, format 1080p
[15:31:43] bd: aspect = 1.77778
[15:31:43] bd: audio id=0x761100, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x721100, lang=English (TrueHD), 3cc=eng
[15:31:43] bd: audio id=0x1101, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1102, lang=Francais (E-AC3), 3cc=fra
[15:31:43] bd: audio id=0x1103, lang=Espanol (AC3), 3cc=spa
[15:31:43] bd: audio id=0x1104, lang=Portugues (AC3), 3cc=por
[15:31:43] bd: subtitle id=0x1200, lang=English, 3cc=eng
[15:31:43] bd: subtitle id=0x1201, lang=Francais, 3cc=fra
[15:31:43] bd: subtitle id=0x1202, lang=Espanol, 3cc=spa
[15:31:43] bd: subtitle id=0x1203, lang=Portugues, 3cc=por
[15:31:43] bd: subtitle id=0x1204, lang=Espanol, 3cc=spa
[15:31:43] bd: subtitle id=0x1205, lang=Portugues, 3cc=por
[15:31:43] bd: chap 1 packet=768, 615239 ms
[15:31:43] bd: chap 2 packet=2674994304, 521687 ms
[15:31:43] bd: chap 3 packet=5006054976, 570653 ms
[15:31:43] bd: chap 4 packet=7509649536, 636844 ms
[15:31:43] bd: chap 5 packet=10287729216, 713212 ms
[15:31:43] bd: chap 6 packet=13464557952, 549090 ms
[15:31:43] bd: chap 7 packet=15878173824, 469719 ms
[15:31:43] bd: chap 8 packet=17873873280, 1247579 ms
[15:31:43] bd: chap 9 packet=23394947328, 520686 ms
[15:31:43] bd: chap 10 packet=25655227200, 512637 ms
[15:31:43] bd: chap 11 packet=27951586176, 526651 ms
[15:31:43] bd: chap 12 packet=30306792576, 569360 ms
[15:31:43] bd: chap 13 packet=32816344896, 506255 ms
[15:31:43] bd: chap 14 packet=34818398784, 250 ms
[15:31:43] bd: title 11 has 14 chapters
[15:31:43] bd: scanning title 12
[15:31:43] bd: playlist 00120.MPLS
[15:31:43] bd: duration is 00:00:01 (1001 ms)
[15:31:43] bd: ignoring title (too short)
[15:31:43] bd: scanning title 13
[15:31:43] bd: playlist 00201.MPLS
[15:31:43] bd: duration is 00:31:04 (1864153 ms)
[15:31:43] bd: video id=0x1011, stream type=H.264, format 1080p
[15:31:43] bd: aspect = 1.77778
[15:31:43] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1101, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1102, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1103, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1104, lang=English (AC3), 3cc=eng
[15:31:43] bd: subtitle id=0x1200, lang=English, 3cc=eng
[15:31:43] bd: subtitle id=0x1201, lang=Francais, 3cc=fra
[15:31:43] bd: subtitle id=0x1202, lang=Espanol, 3cc=spa
[15:31:43] bd: subtitle id=0x1203, lang=Portugues, 3cc=por
[15:31:43] bd: subtitle id=0x1204, lang=Espanol, 3cc=spa
[15:31:43] bd: subtitle id=0x1205, lang=Portugues, 3cc=por
[15:31:43] bd: chap 1 packet=768, 1863903 ms
[15:31:43] bd: chap 2 packet=2827966656, 250 ms
[15:31:43] bd: title 13 has 2 chapters
[15:31:43] bd: scanning title 14
[15:31:43] bd: playlist 00202.MPLS
[15:31:43] bd: duration is 00:28:35 (1715755 ms)
[15:31:43] bd: video id=0x1011, stream type=H.264, format 1080p
[15:31:43] bd: aspect = 1.77778
[15:31:43] bd: audio id=0x1100, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1101, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1102, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1103, lang=English (AC3), 3cc=eng
[15:31:43] bd: audio id=0x1104, lang=English (AC3), 3cc=eng
[15:31:43] bd: subtitle id=0x1200, lang=English, 3cc=eng
[15:31:43] bd: subtitle id=0x1201, lang=Francais, 3cc=fra
[15:31:43] bd: subtitle id=0x1202, lang=Espanol, 3cc=spa
[15:31:43] bd: subtitle id=0x1203, lang=Portugues, 3cc=por
[15:31:43] bd: subtitle id=0x1204, lang=Espanol, 3cc=spa
[15:31:43] bd: subtitle id=0x1205, lang=Portugues, 3cc=por
[15:31:43] bd: chap 1 packet=768, 1715505 ms
[15:31:43] bd: chap 2 packet=2587253184, 250 ms
[15:31:43] bd: title 14 has 2 chapters
[15:31:43] scan: decoding previews for title 11
[15:31:44] scan: title angle(s) 1
[15:31:44] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[15:31:44] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=448000 Espanol (AC3) (5.1 ch)
[15:31:44] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=448000 Portugues (AC3) (5.1 ch)
[15:31:44] scan: audio 0x761100: ac3, rate=48000Hz, bitrate=640000 English (AC3) (5.1 ch) (Dolby Digital EX)
[15:31:44] scan: audio 0x1102: eac3, rate=48000Hz, bitrate=640000 Francais (E-AC3) (5.1 ch)
[15:31:44] scan: audio 0x721100: truehd, rate=48000Hz, bitrate=200000 English (TrueHD) (7.1 ch)
[15:31:47] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 140/140/0/0, aspect 16:9, PAR 1:1
[15:31:47] stream: 5 good frames, 0 errors (0%)
[15:31:47] scan: decoding previews for title 13
[15:31:49] scan: title angle(s) 1
[15:31:49] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:49] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:49] scan: audio 0x1102: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:49] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:49] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:51] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[15:31:51] stream: 5 good frames, 0 errors (0%)
[15:31:51] scan: decoding previews for title 14
[15:31:52] scan: title angle(s) 1
[15:31:53] scan: audio 0x1100: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:53] scan: audio 0x1101: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:53] scan: audio 0x1102: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:53] scan: audio 0x1103: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:53] scan: audio 0x1104: ac3, rate=48000Hz, bitrate=192000 English (AC3) (2.0 ch) (Dolby Surround)
[15:31:55] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 142/142/0/0, aspect 16:9, PAR 1:1
[15:31:55] stream: 6 good frames, 0 errors (0%)
[15:31:55] libhb: scan thread found 3 valid title(s)
Smithcraft
Veteran User
Posts: 2697
Joined: Thu Jan 22, 2009 8:04 pm

Re: "American Sniper" Backup Problem

Post by Smithcraft »

That’s just the scan log. An encode log would be much more useful.

SC
nhyone
Bright Spark User
Posts: 252
Joined: Fri Jul 24, 2015 4:13 am

Re: "American Sniper" Backup Problem

Post by nhyone »

Code: Select all

[15:31:44] scan: audio 0x721100: truehd, rate=48000Hz, bitrate=200000 English (TrueHD) (7.1 ch)
Could it be the TrueHD tripping up HB?
Smithcraft
Veteran User
Posts: 2697
Joined: Thu Jan 22, 2009 8:04 pm

Re: "American Sniper" Backup Problem

Post by Smithcraft »

I’ve never had such a problem, but it’s been a bit since I actually updated the version that I’m using.

SC
arcuser
Bright Spark User
Posts: 183
Joined: Mon Mar 09, 2015 5:55 am

Re: "American Sniper" Backup Problem

Post by arcuser »

Smithcraft wrote:I’ve never had such a problem, but it’s been a bit since I actually updated the version that I’m using.
Sounds like your AnyDVD software may need an update?

Big name movies like this often will need a newer/the newest version (at the time of release).
Deleted User 11865

Re: "American Sniper" Backup Problem

Post by Deleted User 11865 »

Or we could stop guessing and wait for the encode log. Heck, even the (missing here) scan log's header (where the HandBrake version is indicated) would help.
Smithcraft
Veteran User
Posts: 2697
Joined: Thu Jan 22, 2009 8:04 pm

Re: "American Sniper" Backup Problem

Post by Smithcraft »

arcuser wrote:
Smithcraft wrote:I’ve never had such a problem, but it’s been a bit since I actually updated the version that I’m using.
Sounds like your AnyDVD software may need an update?

Big name movies like this often will need a newer/the newest version (at the time of release).
I was actually referring to the version of Handbrake that I’m using, and not the version of AnyDVD HD that I’m using.

While I tend to keep AnyDVD HD current, I rarely use it, once I switched over to MakeMKV. I’ve found the Slysoft forums to be fairly hostile when I had a simple question that was the result of something I did wrong. Whereas the MakeMKV forums are pretty great!

SC
arcuser
Bright Spark User
Posts: 183
Joined: Mon Mar 09, 2015 5:55 am

Re: "American Sniper" Backup Problem

Post by arcuser »

Smithcraft wrote:
arcuser wrote:
Smithcraft wrote:I’ve never had such a problem, but it’s been a bit since I actually updated the version that I’m using.

While I tend to keep AnyDVD HD current, I rarely use it, once I switched over to MakeMKV. I’ve found the Slysoft forums to be fairly hostile when I had a simple question that was the result of something I did wrong. Whereas the MakeMKV forums are pretty great!
Apologies, I misread and quoted the wrong user, should have quoted the OP - it is they who said they were using AnyDVD!
Post Reply