Intel Quick Sync unsupported on Sandy Bridge?

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Feren
Posts: 3
Joined: Mon Jun 15, 2015 12:17 am

Intel Quick Sync unsupported on Sandy Bridge?

Post by Feren »

As per this Milestone QuickSync Beta it seems that Handbrake should support QuickSync on my SandyBridge, but it doesn't - why and what can I do to fix it?

HandBrake 0.10.2.7286 - 64bit Version
OS: Microsoft Windows NT 6.1.7601 Service Pack 1 - 64bit
CPU: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Ram: 8079 MB,
GPU Information:
Intel(R) HD Graphics Family - 8.15.10.2538
NVIDIA NVS 4200M - 9.18.13.1269
Screen: 1920x1200
Temp Dir: C:\Users\Zues\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\Zues\AppData\Roaming\HandBrake\HandBrake\0.10.2.7286

-------------------------------------------
CLI Query: -i "K:\myDVD.mkv" -t 1 --angle 1 -c 1-12 -o "k:\myDVD.mp4" -f mp4 -w 1280 --crop 138:138:0:0 --loose-anamorphic --modulus 2 -e x264 -q 20 -r 30 --pfr -a 1 -E av_aac -6 stereo -R Auto -B 160 -D 0 --gain 0 --audio-fallback ac3 --subtitle 1 --subtitle-burned=1 --markers="C:\Users\Zues\AppData\Local\Temp\myDVD-1-chapters.csv" --encoder-level="3.1" --encoder-profile=high --verbose=1

[10:09:05] hb_init: starting libhb thread
HandBrake 0.10.2 (2015060900) - MinGW x86_64 - https://handbrake.fr
8 CPUs detected
Opening K:\myDVD.mkv...
[10:09:05] CPU: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
[10:09:05] - Intel microarchitecture Sandy Bridge
[10:09:05] - logical processor count: 8
[10:09:06] OpenCL device #1: NVIDIA Corporation NVS 4200M
[10:09:06] - OpenCL version: 1.1 CUDA
[10:09:06] - driver version: 312.69
[10:09:06] - device type: GPU
[10:09:06] - supported: no
[10:09:06] Intel Quick Sync Video support: no
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Woodstock
Veteran User
Posts: 3931
Joined: Tue Aug 27, 2013 6:39 am

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by Woodstock »

You should install a current version of the Intel video driver. I thought mine was old... but yours is two generations older than mine.
Feren
Posts: 3
Joined: Mon Jun 15, 2015 12:17 am

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by Feren »

Appreciate the response, however, I cannot update driver - it's a Lenovo laptop and I'm stuck with what they support.

I don't believe it's driver-related because my own ArcSoft Media Converter v7.5 shows QuickSync as encoder option.

My feeling is that this has to do with Optimus driver - it seems Handbrake prefers Nvidia's driver over Intel's.
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Rodeo
HandBrake Team
Posts: 12677
Joined: Tue Mar 03, 2009 8:55 pm

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by Rodeo »

We don't see the Intel GPU. There's a tool that lets you pick which GPU gets used for HandBrake, I don't recall what it's called off the top of my head.
HandyMan
Bright Spark User
Posts: 169
Joined: Tue Aug 07, 2012 10:52 pm

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by HandyMan »

Feren wrote:Appreciate the response, however, I cannot update driver - it's a Lenovo laptop and I'm stuck with what they support.
Go to the intel website https://downloadcenter.intel.com/ and download the "Intel® Driver Update Utility" to see if it offer a newer driver
moneymatt4life
Veteran User
Posts: 436
Joined: Fri Mar 09, 2012 5:26 am

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by moneymatt4life »

lenovo does have it's own driver download page on the lenovo support site as well... i know it's probably not your laptop, but the thinkpad t520 has somewhat close specs to yours and it lists 9.17.10.3347 as the current driver version for Win7... although current intel driver is 9.17.10.4229 :P so have it detect your laptop or put your laptop model in the search to get a current intel driver and see if it helps... unless that dGPU is causing the issue? :? maybe Rodeo is thinking of the Lucid Virtu MVP thing :P
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Rodeo
HandBrake Team
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Joined: Tue Mar 03, 2009 8:55 pm

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by Rodeo »

I think so, yes.
Feren
Posts: 3
Joined: Mon Jun 15, 2015 12:17 am

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by Feren »

Latest "NVIDIA Optimus Display Driver for Windows 7 (64-bit) - ThinkPad" for (my) T520 is 9.18.13.1269 which contains Intel driver v8.15.10.2538 - what I have.
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Rodeo
HandBrake Team
Posts: 12677
Joined: Tue Mar 03, 2009 8:55 pm

Re: Intel Quick Sync unsupported on Sandy Bridge?

Post by Rodeo »

The version of the Intel driver is only relevant if we see the Intel GPU, which is clearly not the case here.

Maybe this'll help? https://mirillis.com/en/products/tutori ... setup.html

I'd suggest doing this for both HandBrake.exe and HandBrakeCLI.exe
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