All audio files from Nero folder have disappeared

Sacco · Post by **Sacco** » Tue Oct 09, 2007 3:51 pm

Hi!

I recommend Handbrake ro a friend (have been using the Mac version for months) and he thinks that when he installed it on his PC, it made all his audio files from a Nero folder disappeared. Is there any chance that Handbrake did this and, more importantly, is there a fix?

Many thanks to all!

Post by **s55** » Tue Oct 09, 2007 3:52 pm

Not even remotely possible that handbrake caused this. IT has no interaction with nero what so ever.

Sacco · Post by **Sacco** » Tue Oct 09, 2007 4:19 pm

Wow! Lightning fast reply! Many thanks!

I just wanted to add how much handbrake can be a great utility for educators who want to show only parts of movies. Brillant app! Thanks.

Post by **s55** » Tue Oct 09, 2007 4:22 pm

glad to hear.

PuzZLeR · Post by **PuzZLeR** » Tue Oct 09, 2007 4:24 pm

I'm no expert on this, but I do try and keep on top of what happens within my registry.

I see no interaction whatsoever with HandBrake and other apps. I can't see any potential conflicts like I can see with several other apps. Other than .Net framework, HandBrake is pretty much a stand-alone, independent app.

I have Nero too and can see no way HandBrake can affect it.

Sacco · Post by **Sacco** » Tue Oct 09, 2007 11:43 pm

Hi PuzZLeR

I don't think it affected Nero itself but his audio library that was in a folder named Nero (audio files he extracted withe Nero) disappeared.

If you have any idea, it would be greatly appreciated!

Cheers!

stmiller · Post by **stmiller** » Tue Oct 09, 2007 11:54 pm

Most likely the user deleted the files, or changed something himself.

PuzZLeR · Post by **PuzZLeR** » Wed Oct 10, 2007 3:35 am

I'm with stmiller on this one. No other clue other than the user did something more than just install HandBrake.

All I can say at this point is use Restore Point (if he has XP) and if that doesn't work there are several "Un-erase" apps online that are not expensive if he wants to try them.

Or, if that's not enough, then there happen to be methods that a technician can attempt. I've gotten data rescued in the past years ago, and techniques for this science have developped even better today.

Good luck. Data loss is painful.

Sacco · Post by **Sacco** » Wed Oct 10, 2007 10:41 am

Brillant advice! Many thanks to all of you!

I tried to understand what he could have done other then install HB... He didn't know (which is never a good sign

). I'll explore the avenues you suggested.

Again, many thanks!

Cheers.