Computer shuts down while encoding

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Trotters
Posts: 1
Joined: Sat Aug 15, 2009 11:30 am

Computer shuts down while encoding

Post by Trotters »

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### Windows GUI 0.9.3 2008112300 
### Running: Microsoft Windows NT 6.0.6001 Service Pack 1 
###
### CPU: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz 
### Ram: 2047 MB 
### Screen: 1024x768 
### Temp Dir: C:\Users\Lee\AppData\Local\Temp\ 
### Install Dir: C:\Program Files\HandBrake 
### Data Dir: C:\Users\Lee\AppData\Roaming\HandBrake\HandBrake\0.9.3.0 
#########################################

[09:56:59] hb_init: checking cpu count
[09:56:59] hb_init: starting libhb thread
HandBrake 0.9.3 (2008112300) - http://handbrake.fr/
4 CPUs detected
Opening E:\VIDEO_TS...
[09:56:59] hb_scan: path=E:\VIDEO_TS, title_index=1
[09:56:59] scan: trying to open with libdvdread
[09:56:59] scan: DVD has 86 title(s)
[09:56:59] scan: scanning title 1
[09:56:59] scan: opening IFO for VTS 3
[09:56:59] pgc_id: 1, pgn: 1: pgc: 0x1f57740
[09:56:59] scan: vts=3, ttn=1, cells=0->35, blocks=1344->2016268, 2012760 blocks
[09:56:59] scan: duration is 01:14:50 (4490080 ms)
[09:56:59] scan: checking audio 1
[09:56:59] scan: id=80bd, lang=English (AC3), 3cc=eng ext=1
[09:56:59] scan: checking audio 2
[09:56:59] scan: id=81bd, lang=Francais (AC3), 3cc=fra ext=1
[09:56:59] scan: checking audio 3
[09:56:59] scan: id=82bd, lang=Nederlands (AC3), 3cc=nld ext=1
[09:56:59] scan: checking audio 4
[09:56:59] scan: id=83bd, lang=Arabic (AC3), 3cc=ara ext=1
[09:56:59] scan: checking audio 5
[09:56:59] scan: id=84bd, lang=Hrvatski (AC3), 3cc=hrv ext=1
[09:56:59] scan: checking subtitle 1
[09:56:59] scan: id=21bd, lang=English, 3cc=eng
[09:56:59] scan: checking subtitle 2
[09:56:59] scan: id=23bd, lang=English (Closed Caption), 3cc=eng
[09:56:59] scan: checking subtitle 3
[09:56:59] scan: id=25bd, lang=Francais, 3cc=fra
[09:56:59] scan: checking subtitle 4
[09:56:59] scan: id=27bd, lang=Nederlands, 3cc=nld
[09:56:59] scan: checking subtitle 5
[09:56:59] scan: id=29bd, lang=Arabic, 3cc=ara
[09:56:59] scan: checking subtitle 6
[09:56:59] scan: id=2bbd, lang=Hrvatski, 3cc=hrv
[09:56:59] scan: checking subtitle 7
[09:56:59] scan: id=2dbd, lang=Slovenian, 3cc=slv
[09:56:59] scan: checking subtitle 8
[09:56:59] scan: id=2fbd, lang=Francais (Forced Caption), 3cc=fra
[09:56:59] scan: checking subtitle 9
[09:56:59] scan: id=31bd, lang=Nederlands (Forced Caption), 3cc=nld
[09:56:59] scan: checking subtitle 10
[09:56:59] scan: id=33bd, lang=Arabic (Forced Caption), 3cc=ara
[09:56:59] scan: checking subtitle 11
[09:56:59] scan: id=35bd, lang=Hrvatski (Forced Caption), 3cc=hrv
[09:56:59] scan: title 1 has 17 chapters
[09:56:59] scan: chap 1 c=0->8, b=1344->71940 (70597), 169104 ms
[09:56:59] scan: chap 2 c=9->9, b=71941->212315 (140375), 309005 ms
[09:56:59] scan: chap 3 c=10->10, b=212316->373418 (161103), 359360 ms
[09:56:59] scan: chap 4 c=11->12, b=373419->528755 (155337), 345420 ms
[09:56:59] scan: chap 5 c=13->14, b=528756->628105 (99350), 226770 ms
[09:56:59] scan: chap 6 c=15->15, b=628106->769798 (141693), 310971 ms
[09:56:59] scan: chap 7 c=16->17, b=769799->904687 (134889), 300120 ms
[09:56:59] scan: chap 8 c=18->20, b=904688->1057594 (152907), 340305 ms
[09:56:59] scan: chap 9 c=21->22, b=1057595->1111199 (53605), 118509 ms
[09:56:59] scan: chap 10 c=23->23, b=1111200->1217509 (106310), 243828 ms
[09:56:59] scan: chap 11 c=24->25, b=1217510->1362792 (145283), 317971 ms
[09:56:59] scan: chap 12 c=26->26, b=1362793->1464025 (101233), 222698 ms
[09:56:59] scan: chap 13 c=27->28, b=1464026->1553743 (89718), 196784 ms
[09:56:59] scan: chap 14 c=29->29, b=1553744->1676668 (122925), 271056 ms
[09:56:59] scan: chap 15 c=30->31, b=1676669->1828623 (151955), 332342 ms
[09:56:59] scan: chap 16 c=32->34, b=1828624->2014097 (185474), 425620 ms
[09:56:59] scan: chap 17 c=35->35, b=2016263->2016268 (6), 210 ms
[09:56:59] scan: aspect = 0
[09:56:59] scan: decoding previews for title 1
[09:56:59] scan: audio 0x83bd: AC-3, rate=48000Hz, bitrate=384000 Arabic (AC3) (5.1 ch)
[09:56:59] scan: audio 0x84bd: AC-3, rate=48000Hz, bitrate=384000 Hrvatski (AC3) (5.1 ch)
[09:56:59] scan: audio 0x80bd: AC-3, rate=48000Hz, bitrate=384000 English (AC3) (5.1 ch)
[09:56:59] scan: audio 0x81bd: AC-3, rate=48000Hz, bitrate=384000 Francais (AC3) (5.1 ch)
[09:56:59] scan: audio 0x82bd: AC-3, rate=48000Hz, bitrate=384000 Nederlands (AC3) (5.1 ch)
Scanning title 1...
[09:56:59] scan: content PAR gives wrong aspect 1.78; using container aspect 1.78
[09:56:59] scan: 10 previews, 720x576, 25.000 fps, autocrop = 2/4/0/0, aspect 16:9, PAR 64:45
[09:56:59] scan: title (0) job->width:720, job->height:400
[09:56:59] libhb: scan thread found 1 valid title(s)
+ title 1:
  + vts 3, ttn 1, cells 0->35 (2012760 blocks)
  + duration: 01:14:50
  + size: 720x576, aspect: 1.78, 25.000 fps
  + autocrop: 2/4/0/0
  + chapters:
    + 1: cells 0->8, 70597 blocks, duration 00:02:49
    + 2: cells 9->9, 140375 blocks, duration 00:05:09
    + 3: cells 10->10, 161103 blocks, duration 00:05:59
    + 4: cells 11->12, 155337 blocks, duration 00:05:45
    + 5: cells 13->14, 99350 blocks, duration 00:03:47
    + 6: cells 15->15, 141693 blocks, duration 00:05:11
    + 7: cells 16->17, 134889 blocks, duration 00:05:00
    + 8: cells 18->20, 152907 blocks, duration 00:05:40
    + 9: cells 21->22, 53605 blocks, duration 00:01:59
    + 10: cells 23->23, 106310 blocks, duration 00:04:04
    + 11: cells 24->25, 145283 blocks, duration 00:05:18
    + 12: cells 26->26, 101233 blocks, duration 00:03:43
    + 13: cells 27->28, 89718 blocks, duration 00:03:17
    + 14: cells 29->29, 122925 blocks, duration 00:04:31
    + 15: cells 30->31, 151955 blocks, duration 00:05:32
    + 16: cells 32->34, 185474 blocks, duration 00:07:06
    + 17: cells 35->35, 6 blocks, duration 00:00:00
  + audio tracks:
    + 1, English (AC3) (5.1 ch), 48000Hz, 384000bps
    + 2, Francais (AC3) (5.1 ch), 48000Hz, 384000bps
    + 3, Nederlands (AC3) (5.1 ch), 48000Hz, 384000bps
    + 4, Arabic (AC3) (5.1 ch), 48000Hz, 384000bps
    + 5, Hrvatski (AC3) (5.1 ch), 48000Hz, 384000bps
  + subtitle tracks:
    + 1, English (iso639-2: eng)
    + 2, English (Closed Caption) (iso639-2: eng)
    + 3, Francais (iso639-2: fra)
    + 4, Nederlands (iso639-2: nld)
    + 5, Arabic (iso639-2: ara)
    + 6, Hrvatski (iso639-2: hrv)
    + 7, Slovenian (iso639-2: slv)
    + 8, Francais (Forced Caption) (iso639-2: fra)
    + 9, Nederlands (Forced Caption) (iso639-2: nld)
    + 10, Arabic (Forced Caption) (iso639-2: ara)
    + 11, Hrvatski (Forced Caption) (iso639-2: hrv)
Reading chapter markers from file C:\Users\Lee\AppData\Local\Temp\VIDEO_TS-1-chapters.csv
Invalid sample rate 0, using input rate 48000
Modified x264 options for pass 1 to append turbo options: ref=2:bframes=2:me=umh:ref=1:subme=1:me=dia:analyse=none:trellis=0:no-fast-pskip=0:8x8dct=0:weightb=0
[09:57:00] 2 job(s) to process
[09:57:00] starting job
[09:57:00] job configuration:
[09:57:00]  * source
[09:57:00]    + E:\VIDEO_TS
[09:57:00]    + title 1, chapter(s) 1 to 17
[09:57:00]  * destination
[09:57:00]    + C:\Users\Lee\Documents\DVD\Tinkerbell.avi
[09:57:00]    + container: AVI
[09:57:00]      + chapter markers
[09:57:00]  * video track
[09:57:00]    + decoder: mpeg2
[09:57:00]      + bitrate 9800 kbps
[09:57:00]    + frame rate: same as source (around 25.000 fps)
[09:57:00]    + strict anamorphic
[09:57:00]      + storage dimensions: 720 * 576 -> 720 * 570, crop 2/4/0/0
[09:57:00]      + pixel aspect ratio: 64 / 45
[09:57:00]      + display dimensions: 1024 * 570
[09:57:00]    + encoder: x264
[09:57:00]      + options: ref=2:bframes=2:me=umh:ref=1:subme=1:me=dia:analyse=none:trellis=0:no-fast-pskip=0:8x8dct=0:weightb=0
[09:57:00]      + bitrate: 1500 kbps, pass: 1
[09:57:00]  * audio track 0
[09:57:00]    + decoder: English (AC3) (5.1 ch) (track 1, id 80bd)
[09:57:00]      + bitrate: 384 kbps, samplerate: 48000 Hz
[09:57:00]    + mixdown: Dolby Pro Logic II
[09:57:00]    + encoder: lame
[09:57:00]      + bitrate: 160 kbps, samplerate: 48000 Hz
[09:57:00] encx264: encoding with stored aspect 64/45
x264 [warning]: width or height not divisible by 16 (720x570), compression will suffer.
x264 [info]: using SAR=64/45
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 Cache64
x264 [info]: profile Main, level 3.0
No accelerated IMDCT transform found
[09:57:00] enclame: opening libmp3lame
[09:57:00] sync: expecting 112277 video frames
[09:57:00] dvd: end of cell 0 at block 1344
[09:57:00] reader: first SCR 146
[09:57:00] mpeg2: "Chapter 1" (1) at frame 0 time 3600
[09:57:00] sync: first pts is 3600
[09:57:00] dvd: end of cell 1 at block 1360
[09:57:00] dvd: end of cell 2 at block 1376
[09:57:00] sync: video time didn't advance - dropped 9 frames (delta 320 ms, current 36000, next 39600, dur 3600)
[09:57:00] sync: video time didn't advance - dropped 9 frames (delta 320 ms, current 39600, next 43200, dur 3600)
[09:57:00] dvd: null prev_vobu in cell 3 at block 1648
[09:57:00] sync: video time didn't advance - dropped 9 frames (delta 320 ms, current 43200, next 46800, dur 3600)
[09:57:00] dvd: end of cell 4 at block 2736
[09:57:00] dvd: end of cell 5 at block 2752
[09:57:00] sync: adding 713 ms of silence to audio 0  start 64236, next 0
[09:57:00] sync: video time didn't advance - dropped 23 frames (delta 537 ms, current 108000, next 111036, dur 3036)
[09:57:41] mpeg2: "Chapter 2" (2) at frame 4236 time 15072636
[09:58:55] mpeg2: "Chapter 3" (3) at frame 11939 time 42803436
[10:00:25] mpeg2: "Chapter 4" (4) at frame 20907 time 75088236
[10:01:54] mpeg2: "Chapter 5" (5) at frame 29547 time 106192236
[10:02:50] mpeg2: "Chapter 6" (6) at frame 35239 time 126683436
Hi followed instructions, pressed start, stuff starts to happen and then ... lights out, goodnight Vienna, computer switches off! Why? What can be done?

Thanks and regards
L of V
rhester
Veteran User
Posts: 2888
Joined: Tue Apr 18, 2006 10:24 pm

Re: Computer shuts down while encoding

Post by rhester »

Don't overclock, check your cooling, etc., etc., etc. HandBrake will stress your machine more than almost any other app you can run - if you have hardware issues, it will expose them.

Rodney
TedJ
Veteran User
Posts: 5388
Joined: Wed Feb 20, 2008 11:25 pm

Re: Computer shuts down while encoding

Post by TedJ »

rhester wrote:Don't overclock, check your cooling, etc., etc., etc. HandBrake will stress your machine more than almost any other app you can run - if you have hardware issues, it will expose them.

Rodney
Quoted for truth. I've used Handbrake to stress test several PC's I've assembled for friends and family. :)
ifeatu
Posts: 2
Joined: Wed Nov 25, 2009 11:02 pm

Re: Computer shuts down while encoding

Post by ifeatu »

Why do you keep posting this reply to every instance of this issue. This is not correct. My computer has plenty of resources (dual core 4 gigs of memory) and it still shuts down during processing. This is a problem with handbrake.
ifeatu
Posts: 2
Joined: Wed Nov 25, 2009 11:02 pm

Re: Computer shuts down while encoding

Post by ifeatu »

Okay...maybe you're right...the heat of my CPU is off the charts right now!
User avatar
Rodeo
HandBrake Team
Posts: 12569
Joined: Tue Mar 03, 2009 8:55 pm

Re: Computer shuts down while encoding

Post by Rodeo »

ifeatu wrote:Why do you keep posting this reply to every instance of this issue. This is not correct. My computer has plenty of resources (dual core 4 gigs of memory) and it still shuts down during processing. This is a problem with handbrake.
This is completely unrelated - having a powerful PC doesn't make it less likely to overheat.
TedJ
Veteran User
Posts: 5388
Joined: Wed Feb 20, 2008 11:25 pm

Re: Computer shuts down while encoding

Post by TedJ »

ifeatu wrote:Why do you keep posting this reply to every instance of this issue.
Because it's invariably true. Spontaneous crashes or shutdowns during encoding come down to three hardware issues, in decreasing order of probability:
  1. CPU overheating.
  2. A bad RAM module.
  3. A malfunctioning power supply.
Regardless of arguments to the contrary, EVERY time we've asked a user to stress test their hardware using wPrime or the like the hardware has also failed. Video encoding is very CPU intensive and is likely to expose issues with marginal hardware.
blueneostang
Posts: 1
Joined: Fri Dec 17, 2010 4:14 am

Re: Computer shuts down while encoding

Post by blueneostang »

Allrighty, I encoded 12 videos in a constant batch just 3 days ago, now this same problem happens to me. This is same file types to and from in comparison to the last batch I ran. First round, no problem. This round, it don't get 15 minutes into the process of ANY video I try. Consistency would prove the hardware theory correct, but this seems to be a different situation. Any ideas as to why this is happening? (Other than gradual hardware deterioration, which also seems impossible.)
thompson
Bright Spark User
Posts: 356
Joined: Sat Dec 12, 2009 8:04 pm

Re: Computer shuts down while encoding

Post by thompson »

Go here: http://www.wprime.net/

Download and run. Report back if it crashes your computer or not.
TedJ
Veteran User
Posts: 5388
Joined: Wed Feb 20, 2008 11:25 pm

Re: Computer shuts down while encoding

Post by TedJ »

blueneostang wrote:Any ideas as to why this is happening? (Other than gradual hardware deterioration, which also seems impossible.)
Two possibilities. The sustained heat has cracked the thermal compound on your CPU... this can happen if it's been applied to heavily. The cooling fan on your heatsink has died under the sustained load from your previous encode run.
User avatar
s55
HandBrake Team
Posts: 9804
Joined: Sun Dec 24, 2006 1:05 pm

Re: Computer shuts down while encoding

Post by s55 »

@blueneostang - IT's actually surprisingly common these days. Consumer machines and laptops are just not built to Handle sustained heavy usage. It's always worth spending a bit more and getting a quality built machine.
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