Handbrake Crashing during Encoding

HandBrake for Windows support
Forum rules
An Activity Log is required for support requests. Please read How-to get an activity log? for details on how and why this should be provided.
Post Reply
BananaArms
Posts: 1
Joined: Fri May 26, 2017 5:13 am

Handbrake Crashing during Encoding

Post by BananaArms »

Been reinstalling, etc. but it doesn't seem to like when I encode anymore. The program would stop midway and give me a "Handbrake is not working" and giving me the option to Debug or Close Program. Hell, even when it stops it could be at random percentages like 93% or 55% from the top of my head. Any ideas?

Code: Select all

HandBrake 1.0.7 (2017040900) - 64bit
OS: Microsoft Windows NT 10.0.14393.0 - 64bit
CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Ram: 16328 MB, 
GPU Information:
  NVIDIA GeForce GTX 1070 - 21.21.13.7653
Screen: 2560x1440
Temp Dir: C:\Users\test\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake
Data Dir: C:\Users\test\AppData\Roaming\HandBrake Team\HandBrake\1.0.7.0

-------------------------------------------


# Starting Encode ...

[22:05:16] hb_init: starting libhb thread
[22:05:28] 1 job(s) to process
[22:05:28] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0.0,
        "Encoder": 1125984256,
        "Gain": 0.0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      1073807360,
      1073743872,
      1074003968,
      1073750016,
      1090519040,
      1074790400,
      1074266112,
      1107296256
    ],
    "FallbackEncoder": 2048
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "File": "D:\\test Stuff 103116\\Kamen Rider Ex-Aid Genm Edits\\5. hardsubbed mp4s\\[EXCITE! Subs+ ???] Kamen Rider Ex-Aid - 30.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": 131072
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 4,
        "Settings": {
          "mode": "7"
        }
      },
      {
        "ID": 3,
        "Settings": {
          "block-height": "16",
          "block-thresh": "40",
          "block-width": "16",
          "filter-mode": "2",
          "mode": "3",
          "motion-thresh": "1",
          "spatial-metric": "2",
          "spatial-thresh": "1"
        }
      },
      {
        "ID": 11,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "720",
          "width": "1280"
        }
      },
      {
        "ID": 6,
        "Settings": {
          "mode": "2",
          "rate": "27000000/1126125"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "D:\\test Stuff 103116\\Kamen Rider Ex-Aid Genm Edits\\4. muxed mkvs\\[EXCITE! Subs + ???] Kamen Rider Ex-Aid - 30.mkv"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": false,
      "Forced": false
    },
    "SubtitleList": [
      {
        "Burn": true,
        "Default": false,
        "Forced": true,
        "ID": 1,
        "Offset": 0,
        "Track": 0
      }
    ]
  },
  "Video": {
    "Encoder": 65536,
    "Level": "4.0",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "fast",
    "Profile": "main",
    "Quality": 22.0,
    "OpenCL": false,
    "HWDecode": false,
    "QSV": {
      "Decode": false,
      "AsyncDepth": 0
    }
  }
}
[22:05:28] CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
[22:05:28]  - Intel microarchitecture Ivy Bridge
[22:05:28]  - logical processor count: 8
[22:05:28] Intel Quick Sync Video support: no
[22:05:28] hb_scan: path=D:\test Stuff 103116\Kamen Rider Ex-Aid Genm Edits\4. muxed mkvs\[EXCITE! Subs + ???] Kamen Rider Ex-Aid - 30.mkv, title_index=1
src/libbluray/disc/disc.c:274: failed opening UDF image D:\test Stuff 103116\Kamen Rider Ex-Aid Genm Edits\4. muxed mkvs\[EXCITE! Subs + ゲンム] Kamen Rider Ex-Aid - 30.mkv
src/libbluray/disc/disc.c:352: error opening file BDMV\index.bdmv
src/libbluray/disc/disc.c:352: error opening file BDMV\BACKUP\index.bdmv
[22:05:28] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open D:\test Stuff 103116\Kamen Rider Ex-Aid Genm Edits\4. muxed mkvs\[EXCITE! Subs + ???] Kamen Rider Ex-Aid - 30.mkv for reading
libdvdnav: vm: failed to open/read the DVD
[22:05:28] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from 'D:\test Stuff 103116\Kamen Rider Ex-Aid Genm Edits\4. muxed mkvs\[EXCITE! Subs + ゲンム] Kamen Rider Ex-Aid - 30.mkv':
  Duration: 00:23:50.44, start: 0.000000, bitrate: N/A
    Stream #0:0(eng): Video: h264 (Main)
      yuv420p, tv, bt709/bt709/bt709
      1280x720, PAR 1:1 DAR 16:9
      23.98 fps, 1k tbn (default)
    Metadata:
      BPS             : 4000773
      BPS-eng         : 4000773
      DURATION        : 00:22:49.826000000
      DURATION-eng    : 00:22:49.826000000
      NUMBER_OF_FRAMES: 32843
      NUMBER_OF_FRAMES-eng: 32843
      NUMBER_OF_BYTES : 685045430
      NUMBER_OF_BYTES-eng: 685045430
      _STATISTICS_WRITING_APP: mkvmerge v11.0.0 ('Alive') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v11.0.0 ('Alive') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2017-05-26 04:30:34
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-05-26 04:30:34
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(eng): Audio: aac (LC)
      48000 Hz, stereo, fltp (default)
    Metadata:
      BPS             : 317375
      BPS-eng         : 317375
      DURATION        : 00:22:49.877000000
      DURATION-eng    : 00:22:49.877000000
      NUMBER_OF_FRAMES: 64213
      NUMBER_OF_FRAMES-eng: 64213
      NUMBER_OF_BYTES : 54345603
      NUMBER_OF_BYTES-eng: 54345603
      _STATISTICS_WRITING_APP: mkvmerge v11.0.0 ('Alive') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v11.0.0 ('Alive') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2017-05-26 04:30:34
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-05-26 04:30:34
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2: Subtitle: ssa (default)
    Metadata:
      BPS             : 97
      BPS-eng         : 97
      DURATION        : 00:23:33.760000000
      DURATION-eng    : 00:23:33.760000000
      NUMBER_OF_FRAMES: 310
      NUMBER_OF_FRAMES-eng: 310
      NUMBER_OF_BYTES : 17152
      NUMBER_OF_BYTES-eng: 17152
      _STATISTICS_WRITING_APP: mkvmerge v11.0.0 ('Alive') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v11.0.0 ('Alive') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2017-05-26 04:30:34
      _STATISTICS_WRITING_DATE_UTC-eng: 2017-05-26 04:30:34
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
[22:05:28] scan: decoding previews for title 1
[22:05:28] scan: audio 0x1: aac, rate=48000Hz, bitrate=1 English (AAC) (2.0 ch)
[22:05:28] scan: 10 previews, 1280x720, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1
[22:05:28] scan: supported video decoders: avcodec qsv
[22:05:28] libhb: scan thread found 1 valid title(s)
[22:05:28] starting job
[22:05:28] decomb filter thread started for segment 0
[22:05:28] decomb filter thread started for segment 7
[22:05:28] decomb filter thread started for segment 2
[22:05:28] decomb filter thread started for segment 3
[22:05:28] decomb check thread started for segment 6
[22:05:28] decomb filter thread started for segment 5
[22:05:28] decomb filter thread started for segment 6
[22:05:28] decomb filter thread started for segment 1
[22:05:28] decomb check thread started for segment 0
[22:05:28] decomb check thread started for segment 1
[22:05:28] decomb check thread started for segment 2
[22:05:28] decomb check thread started for segment 3
[22:05:28] decomb check thread started for segment 4
[22:05:28] decomb check thread started for segment 5
[22:05:28] decomb filter thread started for segment 4
[22:05:28] decomb check thread started for segment 7
[22:05:28] mask filter thread started for segment 0
[22:05:28] mask filter thread started for segment 1
[22:05:28] mask filter thread started for segment 2
[22:05:28] mask filter thread started for segment 3
[22:05:28] mask filter thread started for segment 4
[22:05:28] mask filter thread started for segment 5
[22:05:28] mask filter thread started for segment 6
[22:05:28] mask filter thread started for segment 7
[22:05:28] mask erode thread started for segment 0
[22:05:28] mask erode thread started for segment 1
[22:05:28] mask erode thread started for segment 2
[22:05:28] mask erode thread started for segment 3
[22:05:28] mask erode thread started for segment 4
[22:05:28] mask erode thread started for segment 5
[22:05:28] mask erode thread started for segment 6
[22:05:28] mask erode thread started for segment 7
[22:05:28] mask dilate thread started for segment 0
[22:05:28] mask dilate thread started for segment 1
[22:05:28] mask dilate thread started for segment 2
[22:05:28] mask dilate thread started for segment 3
[22:05:28] mask dilate thread started for segment 4
[22:05:28] mask dilate thread started for segment 5
[22:05:28] mask dilate thread started for segment 6
[22:05:28] mask dilate thread started for segment 7
[22:05:28] yadif thread started for segment 0
[22:05:28] yadif thread started for segment 1
[22:05:28] yadif thread started for segment 2
[22:05:28] yadif thread started for segment 3
[22:05:28] yadif thread started for segment 4
[22:05:28] yadif thread started for segment 5
[22:05:28] yadif thread started for segment 6
[22:05:28] yadif thread started for segment 7
[22:05:32] [ass] Shaper: FriBidi 0.19.7 (SIMPLE) HarfBuzz-ng 1.3.0 (COMPLEX)
[22:05:32] [ass] Using font provider directwrite
[22:05:32] Auto Passthru: allowed codecs are AAC, AC3, E-AC3, TrueHD, DTS, DTS-HD, MP3, FLAC
[22:05:32] Auto Passthru: fallback is AC3
[22:05:32] Auto Passthru: using AAC Passthru for track 1
[22:05:32] work: only 1 chapter, disabling chapter markers
[22:05:32] job configuration:
[22:05:32]  * source
[22:05:32]    + D:\test Stuff 103116\Kamen Rider Ex-Aid Genm Edits\4. muxed mkvs\[EXCITE! Subs + ???] Kamen Rider Ex-Aid - 30.mkv
[22:05:32]    + title 1, chapter(s) 1 to 1
[22:05:32]    + container: matroska,webm
[22:05:32]  * destination
[22:05:32]    + D:\test Stuff 103116\Kamen Rider Ex-Aid Genm Edits\5. hardsubbed mp4s\[EXCITE! Subs+ ???] Kamen Rider Ex-Aid - 30.mp4
[22:05:32]    + container: MPEG-4 (libavformat)
[22:05:32]  * video track
[22:05:32]    + decoder: h264
[22:05:32]    + filters
[22:05:32]      + Comb Detect (mode=3:spatial-metric=2:motion-thresh=1:spatial-thresh=1:filter-mode=2:block-thresh=40:block-width=16:block-height=16)
[22:05:32]      + Decomb (mode=39)
[22:05:32]      + Framerate Shaper (mode=2:rate=27000000/1126125)
[22:05:32]        + frame rate: 23.976 fps -> peak rate limited to 23.976 fps
[22:05:32]      + Subtitle renderer ()
[22:05:32]      + Crop and Scale (width=1280:height=720:crop-top=0:crop-bottom=0:crop-left=0:crop-right=0)
[22:05:32]        + source: 1280 * 720, crop (0/0/0/0): 1280 * 720, scale: 1280 * 720
[22:05:32]    + Output geometry
[22:05:32]      + storage dimensions: 1280 x 720
[22:05:32]      + pixel aspect ratio: 1 : 1
[22:05:32]      + display dimensions: 1280 x 720
[22:05:32]    + encoder: H.264 (libx264)
[22:05:32]      + preset:  fast
[22:05:32]      + profile: main
[22:05:32]      + level:   4.0
[22:05:32]      + quality: 22.00 (RF)
[22:05:32]  * subtitle track 1, Unknown (track 0, id 0x2) Text [SSA] -> Render/Burn-in, Forced Only
[22:05:32]  * audio track 1
[22:05:32]    + decoder: English (AAC) (2.0 ch) (track 1, id 0x1)
[22:05:32]      + samplerate: 48000 Hz
[22:05:32]    + AAC Passthru
[22:05:32] sync: expecting 34296 video frames
[22:05:32] encx264: min-keyint: 24, keyint: 240
[22:05:32] encx264: encoding at constant RF 22.000000
[22:05:32] encx264: unparsed options: level=4.0:vbv-bufsize=25000:ref=2:weightp=1:8x8dct=0:subme=6:rc-lookahead=30:vbv-maxrate=20000
x264 [info]: using SAR=1/1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
x264 [info]: profile Main, level 4.0
[22:05:33] sync: first pts video is 0
[22:05:33] sync: "Chapter 1" (1) at frame 1 time 0
[22:05:33] sync: first pts audio 0x1 is 0
[22:05:39] sync: first pts subtitle 0x2 is 1501200
[22:05:39] [ass] fontselect: (Motion Control, 400, 0) -> MotionControl-Bold, 0, MotionControl-Bold
[22:06:01] [ass] fontselect: (Kozuka Gothic Pro M, 400, 0) -> KozGoPro-Medium, 0, KozGoPro-Medium
[22:06:20] [ass] fontselect: (Kozuka Gothic Pro M, 400, 100) -> KozGoPro-Medium, 0, KozGoPro-Medium
[22:06:28] [ass] fontselect: (alphabetized cassette tapes, 700, 0) -> alphabetizedcassettetapes, 0, alphabetizedcassettetapes
[22:06:28] [ass] fontselect: (Hemi Head Rg, 400, 0) -> HemiHeadRg-BoldItalic, 0, HemiHeadRg-BoldItalic
[22:06:28] [ass] fontselect: (Hemi Head Rg, 700, 0) -> HemiHeadRg-BoldItalic, 0, HemiHeadRg-BoldItalic
[22:06:28] [ass] fontselect: (Hemi Head Rg, 700, 100) -> HemiHeadRg-BoldItalic, 0, HemiHeadRg-BoldItalic
[22:06:28] [ass] fontselect: (Calibri, 400, 0) -> Calibri, 0, Calibri
[22:06:28] [ass] fontselect: (Calibri, 700, 0) -> Calibri-Bold, 0, Calibri-Bold
User avatar
BradleyS
Moderator
Posts: 1860
Joined: Thu Aug 09, 2007 12:16 pm

Re: Handbrake Crashing during Encoding

Post by BradleyS »

The extended font selection at the end of the log is interesting. Not sure whether it's indicative of the problem, though.
dark4181
Posts: 10
Joined: Sun Jan 03, 2016 1:05 am

Re: Handbrake Crashing during Encoding

Post by dark4181 »

I'm having a very similar crash on versions 1.0.2 and 1.0.7.
rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: Handbrake Crashing during Encoding

Post by rollin_eng »

dark4181 wrote: Sat May 27, 2017 3:00 pm I'm having a very similar crash on versions 1.0.2 and 1.0.7.
Could you please post your logs, instructions can be found here:

viewtopic.php?f=6&t=31236
dark4181
Posts: 10
Joined: Sun Jan 03, 2016 1:05 am

Re: Handbrake Crashing during Encoding

Post by dark4181 »

rollin_eng
Veteran User
Posts: 4840
Joined: Wed May 04, 2011 11:06 pm

Re: Handbrake Crashing during Encoding

Post by rollin_eng »

dark4181 wrote: Sat May 27, 2017 5:41 pm https://pastebin.com/J3jLEwNp
Try updating to 1.0.7 and see if you have the same problem.
dark4181
Posts: 10
Joined: Sun Jan 03, 2016 1:05 am

Re: Handbrake Crashing during Encoding

Post by dark4181 »

Same issue, it just crashes sooner. I was using the same settings on 1.0.3 with no issues.
dark4181
Posts: 10
Joined: Sun Jan 03, 2016 1:05 am

Re: Handbrake Crashing during Encoding

Post by dark4181 »

After a couple of tries, seems like it was the Detelecine filter doing the crashing
User avatar
BradleyS
Moderator
Posts: 1860
Joined: Thu Aug 09, 2007 12:16 pm

Re: Handbrake Crashing during Encoding

Post by BradleyS »

@dark4181 It doesn't look like your issue is related. Please in the future start your own thread to avoid any confusion.
Post Reply