Search found 7 matches

by zumo
Fri Nov 08, 2019 8:31 pm
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

Re: H264 Intel Quick sync no longer working with new laptop

Problem solved! I restored my system from the old computer to the new one with a backup image (using AOMEI Backupper with universal restore). I totally forgot to uninstall the old drivers from the old system (different hardware!). I still had the Intel HD Graphics 5000 installed + the new drivers fo...
by zumo
Fri Nov 08, 2019 4:51 am
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

Re: H264 Intel Quick sync no longer working with new laptop

The nightly build uses Direct3D11
Hmmm I have Direct3D12 installed. Maybe that`s the reason?
by zumo
Fri Nov 08, 2019 4:40 am
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

Re: H264 Intel Quick sync no longer working with new laptop

The nightly build uses Direct3D11 which no longer has this limitation.
Thanks, but there is no difference with the nighty build. I still can't enable it in Preferences :(
by zumo
Thu Nov 07, 2019 9:11 pm
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

Re: H264 Intel Quick sync no longer working with new laptop

HandBrake 1.2.2 (2019022300) OS: Microsoft Windows NT 10.0.18362.0 CPU: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz Ram: 16263 MB, GPU Information: Intel(R) UHD Graphics 620 - 25.20.100.6519 NVIDIA GeForce MX230 - 26.21.14.4108 Screen: 1920x1080 Temp Dir: Z:\ Install Dir: C:\Program Files\HandBrake Dat...
by zumo
Thu Nov 07, 2019 9:05 pm
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

Re: H264 Intel Quick sync no longer working with new laptop

A scan log would be sufficient. It contains the required information.
How can I create one?
by zumo
Thu Nov 07, 2019 9:00 pm
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

Re: H264 Intel Quick sync no longer working with new laptop

I can't give you an activity log because I can't even chose the H264 Quick sync as codec in the video tab (it is simply not listed in the available codecs). I also can't enable it in Preferences (it is grey). With other software like MediaCoder or Adobe Media Encoder Qick sync is working without any...
by zumo
Thu Nov 07, 2019 8:41 pm
Forum: Windows
Topic: H264 Intel Quick sync no longer working with new laptop
Replies: 11
Views: 412

H264 Intel Quick sync no longer working with new laptop

Hi! I bought a new laptop with an Intel i7-8695U processor. The integrated graphic card is a UHD Graphics 620 which should support Quick sync video encoding. My problem is: I can't chose the H264 Intel Quick sync codec in the video tab anymore. I have the latest drivers installed and my WIndows 10 i...