Search found 4 matches

by PhilBates
Wed Jan 23, 2019 5:40 pm
Forum: Mac
Topic: Can't Find Log, Get error trying to open rendered movies
Replies: 2
Views: 153

Re: Can't Find Log, Get error trying to open rendered movies

So, I am experiencing two problems: 1. No log is being written in the EncodeLogs folder. 2. I am having a problem opening any files created by Handbrake. If I double-click I get this error: The document “4b 1.mp4” could not be opened. An unknown error occurred (1718449215) If double-click on an .m4v...
by PhilBates
Wed Jan 23, 2019 5:36 pm
Forum: Mac
Topic: How do I get help if I can't find the activity log?
Replies: 4
Views: 265

Re: How do I get help if I can't find the activity log?

"Latest HandBrake for Windows has a convenient button on the Queue window for opening the logs directory. Is there anything there?"

I'm on a Mac.
by PhilBates
Fri Jan 18, 2019 12:56 am
Forum: Mac
Topic: How do I get help if I can't find the activity log?
Replies: 4
Views: 265

How do I get help if I can't find the activity log?

Description of problem or question: No logs are being written. Can't find the log, nothing is in the EncodeLogs folder. I noticed that my previous post looks like it was removed. Am I disqualified from getting help if I can't find the log? Steps to reproduce the problem (If Applicable): Just instal...
by PhilBates
Thu Jan 17, 2019 1:04 am
Forum: Mac
Topic: Can't Find Log, Get error trying to open rendered movies
Replies: 2
Views: 153

Can't Find Log, Get error trying to open rendered movies

Description of problem or question: I am having a problem opening any files created by Handbrake. If I double-click I get this error: The document “4b 1.mp4” could not be opened. An unknown error occurred (1718449215) If double-click on an .m4v in QT, I get this error: License Error: ). mocha AE CC...